TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MrsMegan from
Easy to use with great guidance!
Over the years, I have had children, returned to school, and started a business, and Turbo Tax does a wonderful job of walking me through each step to ensure I maximize my deductions.
Date published: 2023-04-22
Rated 5 out of 5 by
Elmmmm from
Easy to use
Quick and simple, easy to use. Under an hour, done!
Date published: 2023-04-22
Rated 1 out of 5 by
12847 from
Interface lead me into buying premier
I never wanted premier and my tax situation and documents submitted clearly indicate i didn't need or benefit from having premier.
Date published: 2023-04-22
Rated 4 out of 5 by
Sherry7363 from
TT Desktop Version - Minor Issues
The Turbo Tax Live Chat feature was very helpful. However, I did get some bad info from one person who said I could e file a prior year report when two others said I could not. The other issue is minor. As I was trying to print my documents, all print issues say they are a preview of the form. TT just needs a good button that actual says all the way through that it is not a preview copy. I wish there was a way to e file the older tax year filings since that would help with better tracking that dropping it off with the USPS.
Date published: 2023-04-22
Rated 1 out of 5 by
Spending Time from
Returned 4 times (Wont let me fit the issue)
Returned 4 times (Wont let me fit the issue). It says my SSN is in the wrong place but wont allow me to change it
Date published: 2023-04-22
Rated 5 out of 5 by
1Judy from
easy to follow directions.
Turbo Tax is easy to work through, and if you don't understand something, pay a small amount and have access to qualified tax consultants to help as you complete your taxes.
Date published: 2023-04-22
Rated 5 out of 5 by
mxj3 from
easy as 123 seriously.............................
great, my first time using this product. I will definitely use it again.
Date published: 2023-04-22
Rated 5 out of 5 by
Cheferin5 from
Easy to use
Very easy to use for small business owner. Guided me through all areas.
Date published: 2023-04-22
Rated 4 out of 5 by
OPav from
Its convenient
Good. I am already recomending) All is easy and fast!
Date published: 2023-04-22
Rated 5 out of 5 by
TonyG1977 from
Great Service
Get the Live Help if you need it what an amazing service. Thank you Wai!
All TurboTax® Offerings Reviews - Page 273
Date published: 2023-04-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MrsMegan from
Easy to use with great guidance!
Over the years, I have had children, returned to school, and started a business, and Turbo Tax does a wonderful job of walking me through each step to ensure I maximize my deductions.
Date published: 2023-04-22
Rated 5 out of 5 by
Elmmmm from
Easy to use
Quick and simple, easy to use. Under an hour, done!
Date published: 2023-04-22
Rated 1 out of 5 by
12847 from
Interface lead me into buying premier
I never wanted premier and my tax situation and documents submitted clearly indicate i didn't need or benefit from having premier.
Date published: 2023-04-22
Rated 4 out of 5 by
Sherry7363 from
TT Desktop Version - Minor Issues
The Turbo Tax Live Chat feature was very helpful. However, I did get some bad info from one person who said I could e file a prior year report when two others said I could not. The other issue is minor. As I was trying to print my documents, all print issues say they are a preview of the form. TT just needs a good button that actual says all the way through that it is not a preview copy. I wish there was a way to e file the older tax year filings since that would help with better tracking that dropping it off with the USPS.
Date published: 2023-04-22
Rated 1 out of 5 by
Spending Time from
Returned 4 times (Wont let me fit the issue)
Returned 4 times (Wont let me fit the issue). It says my SSN is in the wrong place but wont allow me to change it
Date published: 2023-04-22
Rated 5 out of 5 by
1Judy from
easy to follow directions.
Turbo Tax is easy to work through, and if you don't understand something, pay a small amount and have access to qualified tax consultants to help as you complete your taxes.
Date published: 2023-04-22
Rated 5 out of 5 by
mxj3 from
easy as 123 seriously.............................
great, my first time using this product. I will definitely use it again.
Date published: 2023-04-22
Rated 5 out of 5 by
Cheferin5 from
Easy to use
Very easy to use for small business owner. Guided me through all areas.
Date published: 2023-04-22
Rated 4 out of 5 by
OPav from
Its convenient
Good. I am already recomending) All is easy and fast!
Date published: 2023-04-22
Rated 5 out of 5 by
TonyG1977 from
Great Service
Get the Live Help if you need it what an amazing service. Thank you Wai!
All TurboTax® Offerings Reviews - Page 273
Date published: 2023-04-22