TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to use with great guidance! Over the years, I have had children, returned to school, and started a business, and Turbo Tax does a wonderful job of walking me through each step to ensure I maximize my deductions.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use Quick and simple, easy to use. Under an hour, done!
Date published: 2023-04-22
Rated 1 out of 5 by from Interface lead me into buying premier I never wanted premier and my tax situation and documents submitted clearly indicate i didn't need or benefit from having premier.
Date published: 2023-04-22
Rated 4 out of 5 by from TT Desktop Version - Minor Issues The Turbo Tax Live Chat feature was very helpful. However, I did get some bad info from one person who said I could e file a prior year report when two others said I could not. The other issue is minor. As I was trying to print my documents, all print issues say they are a preview of the form. TT just needs a good button that actual says all the way through that it is not a preview copy. I wish there was a way to e file the older tax year filings since that would help with better tracking that dropping it off with the USPS.
Date published: 2023-04-22
Rated 1 out of 5 by from Returned 4 times (Wont let me fit the issue) Returned 4 times (Wont let me fit the issue). It says my SSN is in the wrong place but wont allow me to change it
Date published: 2023-04-22
Rated 5 out of 5 by from easy to follow directions. Turbo Tax is easy to work through, and if you don't understand something, pay a small amount and have access to qualified tax consultants to help as you complete your taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from easy as 123 seriously............................. great, my first time using this product. I will definitely use it again.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use Very easy to use for small business owner. Guided me through all areas.
Date published: 2023-04-22
Rated 4 out of 5 by from Its convenient Good. I am already recomending) All is easy and fast!
Date published: 2023-04-22
Rated 5 out of 5 by from Great Service Get the Live Help if you need it what an amazing service. Thank you Wai!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 273
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use with great guidance! Over the years, I have had children, returned to school, and started a business, and Turbo Tax does a wonderful job of walking me through each step to ensure I maximize my deductions.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use Quick and simple, easy to use. Under an hour, done!
Date published: 2023-04-22
Rated 1 out of 5 by from Interface lead me into buying premier I never wanted premier and my tax situation and documents submitted clearly indicate i didn't need or benefit from having premier.
Date published: 2023-04-22
Rated 4 out of 5 by from TT Desktop Version - Minor Issues The Turbo Tax Live Chat feature was very helpful. However, I did get some bad info from one person who said I could e file a prior year report when two others said I could not. The other issue is minor. As I was trying to print my documents, all print issues say they are a preview of the form. TT just needs a good button that actual says all the way through that it is not a preview copy. I wish there was a way to e file the older tax year filings since that would help with better tracking that dropping it off with the USPS.
Date published: 2023-04-22
Rated 1 out of 5 by from Returned 4 times (Wont let me fit the issue) Returned 4 times (Wont let me fit the issue). It says my SSN is in the wrong place but wont allow me to change it
Date published: 2023-04-22
Rated 5 out of 5 by from easy to follow directions. Turbo Tax is easy to work through, and if you don't understand something, pay a small amount and have access to qualified tax consultants to help as you complete your taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from easy as 123 seriously............................. great, my first time using this product. I will definitely use it again.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use Very easy to use for small business owner. Guided me through all areas.
Date published: 2023-04-22
Rated 4 out of 5 by from Its convenient Good. I am already recomending) All is easy and fast!
Date published: 2023-04-22
Rated 5 out of 5 by from Great Service Get the Live Help if you need it what an amazing service. Thank you Wai!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 273