TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome turbo tax makes filing my taxes a breeze. it walks you through every step.
Date published: 2023-07-18
Rated 5 out of 5 by from Awesome Easy walk through process I do it every year it’s my go to
Date published: 2023-07-18
Rated 5 out of 5 by from TurboTax is great TurboTax lets me control how we do our tax return and at a fraction of the price and time that it takes for us to get it done at some tax professional office instead (HRBlock). Easy and painless, even with all the 1099-B forms that we have.
Date published: 2023-07-18
Rated 5 out of 5 by from New to Turbo Tax I'm a small business owner and had used a tax preparer - company in past years and this year I did it myself. Saved hundreds of dollars this year and even got to use a discount code since I tune up bicycles at the Intuit San Diego location. Now that I have all the categories setup, next year will be a breeze. Thank you INTUIT!
Date published: 2023-07-18
Rated 5 out of 5 by from Easiest way to do Taxes! Very easy to use, professional, and thorough. Would 10/10 recommend for anyone!
Date published: 2023-07-18
Rated 4 out of 5 by from it was helpfull hard to fill out new format , have done it all by hand in the past
Date published: 2023-07-18
Rated 1 out of 5 by from late tax i got Turbo tax near the due date worked all night to finish, I bought the premium prep. i thought i finish it in April but turbo tax didn't notify me to finish it until July. 3 months of thinking i finish doing my taxes and all of a sudden a reminder that i didn't finish the taxes. now i will have to look for a a new tax company since i cannot trust these people to finish my taxes.
Date published: 2023-07-18
Rated 1 out of 5 by from Lack of reminders for in-progress returns Premium should not be needed to import investments. Also, apparently went through all the hoops to complete the taxes and all I didn't do was hit submit and did not get a reminder until 7/17. Where was the notification before 4/18?
Date published: 2023-07-18
Rated 1 out of 5 by from I regret not hiring an accountant Most of my graduate student living stipend tax return will be used to pay for this software. The time investment and third party company affiliations are alarming. I have been happily using TurboTax for the past 3 years and am left disappointed by the direction the company has chosen to pursue that capitalizes on exploiting their customers.
Date published: 2023-07-18
Rated 5 out of 5 by from Awesome I'm new to the computer world and this online app was nice and easy.
Date published: 2023-07-18
All TurboTax® Offerings Reviews - Page 234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome turbo tax makes filing my taxes a breeze. it walks you through every step.
Date published: 2023-07-18
Rated 5 out of 5 by from Awesome Easy walk through process I do it every year it’s my go to
Date published: 2023-07-18
Rated 5 out of 5 by from TurboTax is great TurboTax lets me control how we do our tax return and at a fraction of the price and time that it takes for us to get it done at some tax professional office instead (HRBlock). Easy and painless, even with all the 1099-B forms that we have.
Date published: 2023-07-18
Rated 5 out of 5 by from New to Turbo Tax I'm a small business owner and had used a tax preparer - company in past years and this year I did it myself. Saved hundreds of dollars this year and even got to use a discount code since I tune up bicycles at the Intuit San Diego location. Now that I have all the categories setup, next year will be a breeze. Thank you INTUIT!
Date published: 2023-07-18
Rated 5 out of 5 by from Easiest way to do Taxes! Very easy to use, professional, and thorough. Would 10/10 recommend for anyone!
Date published: 2023-07-18
Rated 4 out of 5 by from it was helpfull hard to fill out new format , have done it all by hand in the past
Date published: 2023-07-18
Rated 1 out of 5 by from late tax i got Turbo tax near the due date worked all night to finish, I bought the premium prep. i thought i finish it in April but turbo tax didn't notify me to finish it until July. 3 months of thinking i finish doing my taxes and all of a sudden a reminder that i didn't finish the taxes. now i will have to look for a a new tax company since i cannot trust these people to finish my taxes.
Date published: 2023-07-18
Rated 1 out of 5 by from Lack of reminders for in-progress returns Premium should not be needed to import investments. Also, apparently went through all the hoops to complete the taxes and all I didn't do was hit submit and did not get a reminder until 7/17. Where was the notification before 4/18?
Date published: 2023-07-18
Rated 1 out of 5 by from I regret not hiring an accountant Most of my graduate student living stipend tax return will be used to pay for this software. The time investment and third party company affiliations are alarming. I have been happily using TurboTax for the past 3 years and am left disappointed by the direction the company has chosen to pursue that capitalizes on exploiting their customers.
Date published: 2023-07-18
Rated 5 out of 5 by from Awesome I'm new to the computer world and this online app was nice and easy.
Date published: 2023-07-18
All TurboTax® Offerings Reviews - Page 234