TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax is fast and accurate. I really appreciate all of the automated features and tips you have included. Thanks!
Date published: 2023-04-23
Rated 5 out of 5 by from Easy to use I used the free version of TurboTax, and it's straight-forward and simple. Thank you!
Date published: 2023-04-23
Rated 5 out of 5 by from great great job great great great great great great great job
Date published: 2023-04-23
Rated 5 out of 5 by from I love using turbo tax Filing made easy and hassle free. I appreciate their patience and work.
Date published: 2023-04-23
Rated 3 out of 5 by from Somewhat helpful Overall Turbo Tax is fine, even helpful. It is definitely better than just filling in IRS forms by hand. Our biggest problem is that Turbo Tax asks NEW questions every year. Also, the explanations in the 401K and pension section are very confusing.
Date published: 2023-04-23
Rated 1 out of 5 by from TurboTax is too expensive, and tries to oversell As usual, the software is missing forms, does not react like a modern Windows application, and is overpriced. On top of that , Intuit tries to oversell before, during, and after the filing process, and asks for another $25 to file the State return.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent Excellent so glad I used Turbo Tax. Thank you 😊 !!!!
Date published: 2023-04-23
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is very thorough and easy to use. I have used it three years straight and will continue to use in the future.
Date published: 2023-04-23
Rated 1 out of 5 by from Expensive Unnecessarily expensive. They keep asking for more money for small adjustments.
Date published: 2023-04-23
Rated 3 out of 5 by from Taxes suck, turbotax doesnt. they walk you through and provide explanations of what each box is if youre unsure of what it does or means.
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 234
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fantastic Turbo Tax is fast and accurate. I really appreciate all of the automated features and tips you have included. Thanks!
Date published: 2023-04-23
Rated 5 out of 5 by from Easy to use I used the free version of TurboTax, and it's straight-forward and simple. Thank you!
Date published: 2023-04-23
Rated 5 out of 5 by from great great job great great great great great great great job
Date published: 2023-04-23
Rated 5 out of 5 by from I love using turbo tax Filing made easy and hassle free. I appreciate their patience and work.
Date published: 2023-04-23
Rated 3 out of 5 by from Somewhat helpful Overall Turbo Tax is fine, even helpful. It is definitely better than just filling in IRS forms by hand. Our biggest problem is that Turbo Tax asks NEW questions every year. Also, the explanations in the 401K and pension section are very confusing.
Date published: 2023-04-23
Rated 1 out of 5 by from TurboTax is too expensive, and tries to oversell As usual, the software is missing forms, does not react like a modern Windows application, and is overpriced. On top of that , Intuit tries to oversell before, during, and after the filing process, and asks for another $25 to file the State return.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent Excellent so glad I used Turbo Tax. Thank you 😊 !!!!
Date published: 2023-04-23
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is very thorough and easy to use. I have used it three years straight and will continue to use in the future.
Date published: 2023-04-23
Rated 1 out of 5 by from Expensive Unnecessarily expensive. They keep asking for more money for small adjustments.
Date published: 2023-04-23
Rated 3 out of 5 by from Taxes suck, turbotax doesnt. they walk you through and provide explanations of what each box is if youre unsure of what it does or means.
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 234