TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Max Gipson from
AWESOME
USER FRIENDLY to do my amendment, Awesome, Awesome
Date published: 2023-04-26
Rated 3 out of 5 by
PGF68 from
FREEZES UP AND NO PLACE ON FORM TO MARK SAVE.
INCURRED UNNECESSARY EXPENSE BECAUSE YOUR SOFTWARE FROZE AND I HAD TO RELOAD PROGRAM AND LOST ALL DATA AND TRIED VOCAL ASSISTANCE WITH 3RD P[ARTY VENDER REFERRED BY YOU FOR 55 BUCKS WHO SAID TOUGH LUCK BUT WAS NICE ABOUT IT.
Date published: 2023-04-26
Rated 5 out of 5 by
AndrewG08 from
Rose is Amazing!
Rose stepped in and helped me tremendously with my taxes when I was ready to give up!
Date published: 2023-04-26
Rated 5 out of 5 by
roselynn 1 from
virgina from south carolina was my hero
virginia was patient, very kind and so very helpful the difference between a 1099 and a 1099r wow !!!!!
Date published: 2023-04-26
Rated 5 out of 5 by
BReaves1980 from
Very Easy to use
Turbo Tax was very easy to use. I had no problems with the software
Date published: 2023-04-26
Rated 5 out of 5 by
Drezy from
Good
Easy to use. Fast friendly and accurate. Would recommend to people to use without all the hassle
Date published: 2023-04-26
Rated 5 out of 5 by
Meljoyb from
Extremely friendly and helpful!
We were very confused about filing on our own and he made it very clear and comfortable.
Date published: 2023-04-26
Rated 1 out of 5 by
Squirrel 50 from
TurboTax was very difficult to understand and work
The only way you could successfully file taxes with TurboTax is with their experts who are very awesome! I ended up owing twice the amount I was quoted
Date published: 2023-04-26
Rated 5 out of 5 by
Post Hole from
TurboTax is Awesome!
Jodi did a fantastic job solving the filing issue.
Date published: 2023-04-26
Rated 1 out of 5 by
Parker Repair from
Liars until it was too late to go somewhere else
they offered me free-file until halfway through; I was surprised that I didn't qualify even though my income was below the poverty level. They charged me almost $200 to file. I only owed the IRS $389. that's over half my tax burden to prepare and file my taxes. and they were filed late because I had to save up the funds to pay their extortionist prices. such a disgrace knowing this company lobbied Congress to prevent the IRS from making their own free-file website.
All TurboTax® Offerings Reviews - Page 201
Date published: 2023-04-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Max Gipson from
AWESOME
USER FRIENDLY to do my amendment, Awesome, Awesome
Date published: 2023-04-26
Rated 3 out of 5 by
PGF68 from
FREEZES UP AND NO PLACE ON FORM TO MARK SAVE.
INCURRED UNNECESSARY EXPENSE BECAUSE YOUR SOFTWARE FROZE AND I HAD TO RELOAD PROGRAM AND LOST ALL DATA AND TRIED VOCAL ASSISTANCE WITH 3RD P[ARTY VENDER REFERRED BY YOU FOR 55 BUCKS WHO SAID TOUGH LUCK BUT WAS NICE ABOUT IT.
Date published: 2023-04-26
Rated 5 out of 5 by
AndrewG08 from
Rose is Amazing!
Rose stepped in and helped me tremendously with my taxes when I was ready to give up!
Date published: 2023-04-26
Rated 5 out of 5 by
roselynn 1 from
virgina from south carolina was my hero
virginia was patient, very kind and so very helpful the difference between a 1099 and a 1099r wow !!!!!
Date published: 2023-04-26
Rated 5 out of 5 by
BReaves1980 from
Very Easy to use
Turbo Tax was very easy to use. I had no problems with the software
Date published: 2023-04-26
Rated 5 out of 5 by
Drezy from
Good
Easy to use. Fast friendly and accurate. Would recommend to people to use without all the hassle
Date published: 2023-04-26
Rated 5 out of 5 by
Meljoyb from
Extremely friendly and helpful!
We were very confused about filing on our own and he made it very clear and comfortable.
Date published: 2023-04-26
Rated 1 out of 5 by
Squirrel 50 from
TurboTax was very difficult to understand and work
The only way you could successfully file taxes with TurboTax is with their experts who are very awesome! I ended up owing twice the amount I was quoted
Date published: 2023-04-26
Rated 5 out of 5 by
Post Hole from
TurboTax is Awesome!
Jodi did a fantastic job solving the filing issue.
Date published: 2023-04-26
Rated 1 out of 5 by
Parker Repair from
Liars until it was too late to go somewhere else
they offered me free-file until halfway through; I was surprised that I didn't qualify even though my income was below the poverty level. They charged me almost $200 to file. I only owed the IRS $389. that's over half my tax burden to prepare and file my taxes. and they were filed late because I had to save up the funds to pay their extortionist prices. such a disgrace knowing this company lobbied Congress to prevent the IRS from making their own free-file website.
All TurboTax® Offerings Reviews - Page 201
Date published: 2023-04-26