TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from You Won't Regret Using It! Turbo Tax is very simple to use. It doesn't take long and there is information you can read if you need something explained. Great service.
Date published: 2023-04-17
Rated 3 out of 5 by from Great for Federal Tax; misleading for FL state tax I had a great experience for Federal Tax. However, I was charged for Florida State Tax, while the system did not generate anything, as there's no state tax for me. I do not feel it was a fare charge.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you Turbotax! Very informative yet easy to use. Intuitive when needing to go back and review entries. I have full confidence in the software's capabilities.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbo tax make filing very easy. I've used TT for more than 5 years now.
Date published: 2023-04-17
Rated 3 out of 5 by from don't understand why not fileable a little disappointed thought it was efileable and don't understand why not
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use liked the live rep calling and answering my questions
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Navigate! Turbo Tax online filing is fast and easy. You always feel confident that you are filing correctly. Highly recommended!
Date published: 2023-04-17
Rated 4 out of 5 by from RatingforFY2022 over all 4 star did not catch the errors made in state taxes verses federal taxes
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is expensive The fees to file are too high. Will be trying a different company next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Job Turbo Tax I liked it and will use it again. I was unable to import my statements because of my somewhat limited experience with tech and found the process too confusing, but had no trouble entering them myself.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1885
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from You Won't Regret Using It! Turbo Tax is very simple to use. It doesn't take long and there is information you can read if you need something explained. Great service.
Date published: 2023-04-17
Rated 3 out of 5 by from Great for Federal Tax; misleading for FL state tax I had a great experience for Federal Tax. However, I was charged for Florida State Tax, while the system did not generate anything, as there's no state tax for me. I do not feel it was a fare charge.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you Turbotax! Very informative yet easy to use. Intuitive when needing to go back and review entries. I have full confidence in the software's capabilities.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbo tax make filing very easy. I've used TT for more than 5 years now.
Date published: 2023-04-17
Rated 3 out of 5 by from don't understand why not fileable a little disappointed thought it was efileable and don't understand why not
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use liked the live rep calling and answering my questions
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Navigate! Turbo Tax online filing is fast and easy. You always feel confident that you are filing correctly. Highly recommended!
Date published: 2023-04-17
Rated 4 out of 5 by from RatingforFY2022 over all 4 star did not catch the errors made in state taxes verses federal taxes
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is expensive The fees to file are too high. Will be trying a different company next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Job Turbo Tax I liked it and will use it again. I was unable to import my statements because of my somewhat limited experience with tech and found the process too confusing, but had no trouble entering them myself.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1885