TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax I hate that every time it says for free there ends up being a charge and I end up having to print and mail my returns it. EVERY TIME. The only think I have in addition is an HSA that I have to have because of the insurance I have no extra items. Simple but nope still pay and send in. 2 years in a row I have had to also mail them in through Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from very reliable, makes the process so much easier Used them for years. I particularly like the answers to any highlighted item explaining the tax processes and definitions. I do think the program is a little expensive and I could not get a discount to apply this year even though I entered one during my payment process.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was very easy to follow All the explanations were very helpful. Able to move through each section easily.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Dependable Product Turbo Tax has been my preferred product for many years. It is awesome.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Quick easy and painless. Finished with a few notes that explained my errors Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from Love TURBOTAX Turbo Tax is a great produce. Very informative. Updated software. Easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by from I keep using TurboTax I've used it for years at my own pace and install is easy. However, there's always one or 2 questions that trip me up each year that aren't clearly explained or have not been asked in previous years.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax is the best online tax program I have used. The program is not intimidating and is very much user-friendly. Not to mention incredibly efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and Quick Simple questions, easy navigation, happy with the resluts.
Date published: 2023-04-17
Rated 5 out of 5 by from easy simple fast I like it has last years' return information making easy and a time savings.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1859
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax I hate that every time it says for free there ends up being a charge and I end up having to print and mail my returns it. EVERY TIME. The only think I have in addition is an HSA that I have to have because of the insurance I have no extra items. Simple but nope still pay and send in. 2 years in a row I have had to also mail them in through Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from very reliable, makes the process so much easier Used them for years. I particularly like the answers to any highlighted item explaining the tax processes and definitions. I do think the program is a little expensive and I could not get a discount to apply this year even though I entered one during my payment process.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was very easy to follow All the explanations were very helpful. Able to move through each section easily.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Dependable Product Turbo Tax has been my preferred product for many years. It is awesome.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Quick easy and painless. Finished with a few notes that explained my errors Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from Love TURBOTAX Turbo Tax is a great produce. Very informative. Updated software. Easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by from I keep using TurboTax I've used it for years at my own pace and install is easy. However, there's always one or 2 questions that trip me up each year that aren't clearly explained or have not been asked in previous years.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax is the best online tax program I have used. The program is not intimidating and is very much user-friendly. Not to mention incredibly efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and Quick Simple questions, easy navigation, happy with the resluts.
Date published: 2023-04-17
Rated 5 out of 5 by from easy simple fast I like it has last years' return information making easy and a time savings.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1859