TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Great I like Turbo Tax because they ask every necessary question so I don't miss anything
Date published: 2023-04-17
Rated 5 out of 5 by from Quick!!! Turbo Tax is so quick and easy. I love that they check in minutes if you should use the standard deduction vs itemize. I am very confident in Turbo Tax
Date published: 2023-04-17
Rated 4 out of 5 by from convenient Some is a little confusing, but I hope i answered the questions correctly.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy to Navigate Everything moved quickly and was able to complete fast!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax has been so easy to use year after year I have been using turbo tax for years and appreciate how simple they make taxes. The process does get easier year after year, especially when it re-enters info from the previous year and saves you time.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a great help I hate doing taxes, but I feel somewhat confident with assistance through TurboTax. The 'question marks' throughout the process is definitely very helpful! I still have trouble sometimes with some of the financial questions having to with like assets or IRAs, etc...those forms and what's being asked is confusing. Maybe there needs to be pictures of examples of some of these thing in those sections that we can look at and compare to what we have or something more interactive. i will still use TurboTax because I find the convenience of doing it on my time and that your information entered gets automatically saved and then you can sign back in and begin where you left off----thats a great feature.
Date published: 2023-04-17
Rated 4 out of 5 by from EZ and Efficient Always confident using turbo tax, the guarantee is worth it as long as it isn't too expensive!
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome experience Turbo Tax made it easy, walked you thru every step
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use Very easy and kept me on track.Would use again thanks turbo tax!!
Date published: 2023-04-17
Rated 1 out of 5 by from Hard to navigate Turbo Tax Turbo tax feels like a run around with them trying to get you to spend more money. They say your taxes are correct, but they get rejected. My bookkeeper and CPA does not have these issues.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1843
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great I like Turbo Tax because they ask every necessary question so I don't miss anything
Date published: 2023-04-17
Rated 5 out of 5 by from Quick!!! Turbo Tax is so quick and easy. I love that they check in minutes if you should use the standard deduction vs itemize. I am very confident in Turbo Tax
Date published: 2023-04-17
Rated 4 out of 5 by from convenient Some is a little confusing, but I hope i answered the questions correctly.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy to Navigate Everything moved quickly and was able to complete fast!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax has been so easy to use year after year I have been using turbo tax for years and appreciate how simple they make taxes. The process does get easier year after year, especially when it re-enters info from the previous year and saves you time.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a great help I hate doing taxes, but I feel somewhat confident with assistance through TurboTax. The 'question marks' throughout the process is definitely very helpful! I still have trouble sometimes with some of the financial questions having to with like assets or IRAs, etc...those forms and what's being asked is confusing. Maybe there needs to be pictures of examples of some of these thing in those sections that we can look at and compare to what we have or something more interactive. i will still use TurboTax because I find the convenience of doing it on my time and that your information entered gets automatically saved and then you can sign back in and begin where you left off----thats a great feature.
Date published: 2023-04-17
Rated 4 out of 5 by from EZ and Efficient Always confident using turbo tax, the guarantee is worth it as long as it isn't too expensive!
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome experience Turbo Tax made it easy, walked you thru every step
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use Very easy and kept me on track.Would use again thanks turbo tax!!
Date published: 2023-04-17
Rated 1 out of 5 by from Hard to navigate Turbo Tax Turbo tax feels like a run around with them trying to get you to spend more money. They say your taxes are correct, but they get rejected. My bookkeeper and CPA does not have these issues.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1843