TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not so awesome I did not like that I had no choice but to buy a service for $200 to "help" me with my deductions on my independent contracting jobs. I completely did not need assistance here and gladly would have opted out of paying that extra fee. I'm a single parent living on an extremely tight budget and this was an unexpected extra payment with my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE....EVEN BETTER IF YOU USE IT YEAR AFTER YEAR
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome! Works great! I had some weird filing situations this year and this worked very well.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Time I was able to get my taxes done in Turbo Time! I've been doing this on this site for years now and will continue using it!
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, Easy, and Quick It was quick. They asked great questions that helped and made things simple, while also maximizing return.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax does it again I have used TT for many years and it has never disappointed me.
Date published: 2023-04-17
Rated 4 out of 5 by from SIMPLE TO USE. TURBO TAX MADE IT EASY FOR ME TO NAVAGATE THROUGH ALL THE COLUMNS OF THE TAX FORMS.
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes made simple All the right questions are asked and the options to find information are very helpful. The only downside is the way some of the documents are downloaded. Even after downloading the documents, i had to go over and fill in some missing information.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax and easy and informative. Turbo Tax customer support was excellent. They answered the information on my W 2 form and tax questions that I would have to pay an accountant to explain to me.
Date published: 2023-04-17
Rated 2 out of 5 by from New turbo tax is not as user friendly It has gotten more confusing if you add simple business. Also, it used to be free for a simple return, now it is 130.00 to file a simple return. Great, another thing that costs more than what it is worth. I can go to an accountant for the same money you are charging for a confusing service.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1780
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not so awesome I did not like that I had no choice but to buy a service for $200 to "help" me with my deductions on my independent contracting jobs. I completely did not need assistance here and gladly would have opted out of paying that extra fee. I'm a single parent living on an extremely tight budget and this was an unexpected extra payment with my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE....EVEN BETTER IF YOU USE IT YEAR AFTER YEAR
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome! Works great! I had some weird filing situations this year and this worked very well.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Time I was able to get my taxes done in Turbo Time! I've been doing this on this site for years now and will continue using it!
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, Easy, and Quick It was quick. They asked great questions that helped and made things simple, while also maximizing return.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax does it again I have used TT for many years and it has never disappointed me.
Date published: 2023-04-17
Rated 4 out of 5 by from SIMPLE TO USE. TURBO TAX MADE IT EASY FOR ME TO NAVAGATE THROUGH ALL THE COLUMNS OF THE TAX FORMS.
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes made simple All the right questions are asked and the options to find information are very helpful. The only downside is the way some of the documents are downloaded. Even after downloading the documents, i had to go over and fill in some missing information.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax and easy and informative. Turbo Tax customer support was excellent. They answered the information on my W 2 form and tax questions that I would have to pay an accountant to explain to me.
Date published: 2023-04-17
Rated 2 out of 5 by from New turbo tax is not as user friendly It has gotten more confusing if you add simple business. Also, it used to be free for a simple return, now it is 130.00 to file a simple return. Great, another thing that costs more than what it is worth. I can go to an accountant for the same money you are charging for a confusing service.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1780