TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Too many add on tricks Used to be great. Now too many add on tricks. I signed up for something I'm not sure what I signed up for. I thought if I declined it would erase my taxes and I'd have to start again
Date published: 2023-04-17
Rated 5 out of 5 by from The first year I liked TurboTax This is the best it's ever been by far (5th consecutive year with TurboTax). I didn't get tricked into a product upgrade I didn't need through ad clicking tricks like years in the past. The support for crypto is leagues ahead of where it used to be (starting last year you didn't have to buy the CD/DVD edition anymore, but this year there is direct exchange integration). Multiple jobs/W2's (auto imported) plus 1099-NEC went super fast.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is GREAT!!! Super easy and fast! Saved lots of money doing it through their website.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Premier I have been a Turbo Tax customer for almost 20 years and have never had any issues with the program until this time. I purchased my turbo tax premier from Walmart and activated the download with my code. When I completed my taxes, I had to pay AGAIN before I could process my return. How do I get a refund on my double charge ???
Date published: 2023-04-17
Rated 5 out of 5 by from GreAT Easy and convenient. This is the first year I have filed by myself and Turbotax made it easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Turbo tax makes it easy to do your own taxes in the privacy of your own home. No need to go anywhere or pay a tax accountant.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Easy to follow directions. good price. will use again.
Date published: 2023-04-17
Rated 2 out of 5 by from FEES HAVE BECOME EXCESSIVE TurboTax is ok, but fees and repetitiveness have become excessive. example: making me fill in bank info four times; why can't you transfer from fed to state? the "free filing" is a joke...I still had to pay to file my state. It never ends...
Date published: 2023-04-17
Rated 5 out of 5 by from The best! Helped me enter my mileage for ride share deductions.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Every year is so smooth....excellent software package.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1767
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too many add on tricks Used to be great. Now too many add on tricks. I signed up for something I'm not sure what I signed up for. I thought if I declined it would erase my taxes and I'd have to start again
Date published: 2023-04-17
Rated 5 out of 5 by from The first year I liked TurboTax This is the best it's ever been by far (5th consecutive year with TurboTax). I didn't get tricked into a product upgrade I didn't need through ad clicking tricks like years in the past. The support for crypto is leagues ahead of where it used to be (starting last year you didn't have to buy the CD/DVD edition anymore, but this year there is direct exchange integration). Multiple jobs/W2's (auto imported) plus 1099-NEC went super fast.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is GREAT!!! Super easy and fast! Saved lots of money doing it through their website.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Premier I have been a Turbo Tax customer for almost 20 years and have never had any issues with the program until this time. I purchased my turbo tax premier from Walmart and activated the download with my code. When I completed my taxes, I had to pay AGAIN before I could process my return. How do I get a refund on my double charge ???
Date published: 2023-04-17
Rated 5 out of 5 by from GreAT Easy and convenient. This is the first year I have filed by myself and Turbotax made it easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Turbo tax makes it easy to do your own taxes in the privacy of your own home. No need to go anywhere or pay a tax accountant.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Easy to follow directions. good price. will use again.
Date published: 2023-04-17
Rated 2 out of 5 by from FEES HAVE BECOME EXCESSIVE TurboTax is ok, but fees and repetitiveness have become excessive. example: making me fill in bank info four times; why can't you transfer from fed to state? the "free filing" is a joke...I still had to pay to file my state. It never ends...
Date published: 2023-04-17
Rated 5 out of 5 by from The best! Helped me enter my mileage for ride share deductions.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Every year is so smooth....excellent software package.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1767