TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by
Peola from
Review
Cannot make corrections to taxes easy. Cannot go to IP easily. No search tool!!! Frustrating. Taxes rejected twice. No One to speak to!!!
Date published: 2023-04-17
Rated 4 out of 5 by
No Prior Experience from
Tubo Tax was easier than I expected
This was my first experience at doing taxes on my own. Our financial picture has simplified in retirement and with the sale of property so I thought I would see if I could handle it myself.. Turbo Tax made the process fairly simple and the "learn more" tab explanations were very helpful. My only complaint is that while preparing the medical expense portion of the joint federal return I was not for-warned that my state would expect these figures to be computed for each taxpayer rather than the lump sum required by the federal form. Perhaps there could be a notation on the form stating this could be a possibility for certain states with a drop down box listing states with a different format from the federal return, That would have saved me a great deal of work..
Date published: 2023-04-17
Rated 5 out of 5 by
Moralj25 from
Wonderful website
Always easy, user friendly and extremely helpful!!
Date published: 2023-04-17
Rated 4 out of 5 by
Tanmaya Senapati from
Turbotax is a great to use
All good but when dealing with property in foreign country, it's bit challenging.
Date published: 2023-04-17
Rated 3 out of 5 by
Turbo tax advertises from
Turbo Tax needs a little work
I had a simple return as my only income was from employment. No interest, no dividends etc. No deductions except for the standard for individual. Therefore turbo tax advertises file fed and state free. It was not free and actually cost me $216.00 . On top of that it never asked me for my IP pin and got rejected because the program did not catch it either.
Date published: 2023-04-17
Rated 5 out of 5 by
Anthony da boss from
So easy and fast!
Super easy to use. Great help with a click of a button!
Date published: 2023-04-17
Rated 5 out of 5 by
DarkPrince90 from
TurboTax is Emotion!
Very easy and straight forward to help me through the process better than H&R. Thank you TurboTax for helping get my return, but not enough bang for my return.
Date published: 2023-04-17
Rated 4 out of 5 by
ShyamN from
Turbotax is getting better each year
Forms have become more intelligent and less confusing
Date published: 2023-04-17
Rated 4 out of 5 by
Rich and Teen from
Easy to use and navigate
Turbo Tax is easy to navigate through. I like that it takes you step by step through every piece of the tax prep process.
Date published: 2023-04-17
Rated 5 out of 5 by
calebAK47 from
Works well
work well to get the taxes down, and is very simple and easy to use.
All TurboTax® Offerings Reviews - Page 1738
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Peola from
Review
Cannot make corrections to taxes easy. Cannot go to IP easily. No search tool!!! Frustrating. Taxes rejected twice. No One to speak to!!!
Date published: 2023-04-17
Rated 4 out of 5 by
No Prior Experience from
Tubo Tax was easier than I expected
This was my first experience at doing taxes on my own. Our financial picture has simplified in retirement and with the sale of property so I thought I would see if I could handle it myself.. Turbo Tax made the process fairly simple and the "learn more" tab explanations were very helpful. My only complaint is that while preparing the medical expense portion of the joint federal return I was not for-warned that my state would expect these figures to be computed for each taxpayer rather than the lump sum required by the federal form. Perhaps there could be a notation on the form stating this could be a possibility for certain states with a drop down box listing states with a different format from the federal return, That would have saved me a great deal of work..
Date published: 2023-04-17
Rated 5 out of 5 by
Moralj25 from
Wonderful website
Always easy, user friendly and extremely helpful!!
Date published: 2023-04-17
Rated 4 out of 5 by
Tanmaya Senapati from
Turbotax is a great to use
All good but when dealing with property in foreign country, it's bit challenging.
Date published: 2023-04-17
Rated 3 out of 5 by
Turbo tax advertises from
Turbo Tax needs a little work
I had a simple return as my only income was from employment. No interest, no dividends etc. No deductions except for the standard for individual. Therefore turbo tax advertises file fed and state free. It was not free and actually cost me $216.00 . On top of that it never asked me for my IP pin and got rejected because the program did not catch it either.
Date published: 2023-04-17
Rated 5 out of 5 by
Anthony da boss from
So easy and fast!
Super easy to use. Great help with a click of a button!
Date published: 2023-04-17
Rated 5 out of 5 by
DarkPrince90 from
TurboTax is Emotion!
Very easy and straight forward to help me through the process better than H&R. Thank you TurboTax for helping get my return, but not enough bang for my return.
Date published: 2023-04-17
Rated 4 out of 5 by
ShyamN from
Turbotax is getting better each year
Forms have become more intelligent and less confusing
Date published: 2023-04-17
Rated 4 out of 5 by
Rich and Teen from
Easy to use and navigate
Turbo Tax is easy to navigate through. I like that it takes you step by step through every piece of the tax prep process.
Date published: 2023-04-17
Rated 5 out of 5 by
calebAK47 from
Works well
work well to get the taxes down, and is very simple and easy to use.
All TurboTax® Offerings Reviews - Page 1738
Date published: 2023-04-17