TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy Peasy! I like being guided through and being able to ask questions to the community and look up.
Date published: 2023-04-17
Rated 2 out of 5 by from needs work my problem is that there was no way I could figure out how to get to the IP PIN block to fix my return. Also I still don't know if it will go through because I put in the IP PIN for both me and my daughter. we'll see
Date published: 2023-04-17
Rated 4 out of 5 by from good helpful ...............................................................................................
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT PRODUCT AS ALWAYS GREAT PRODUCT AS ALWAYS. SEE YOU NEXT YEAR IN 2024
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful for complex return Used Turbo Tax because I had a complicated return this year and it was able to handle it all and helped with lots of questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Grateful I have used TurboTax for several years now and I am so grateful for how easy it is to use!
Date published: 2023-04-17
Rated 5 out of 5 by from Love using Turbo Tax Walking through step by step makes it easy to use and easy to follow. Love that you keep records to help prepare next years as well
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is getting too expensive! To many steps to e-file, and the cost to have an expert do it is to high.
Date published: 2023-04-17
Rated 2 out of 5 by from hard want do this again to hard will just let someone do it
Date published: 2023-04-17
Rated 3 out of 5 by from Much harder to complete this year Much harder to complete this year. Not as intuitive. Had to start over since you ended income section before I entered all income. Felt you were trying to frustrate me into selecting the most expensive prodcut.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1654
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy! I like being guided through and being able to ask questions to the community and look up.
Date published: 2023-04-17
Rated 2 out of 5 by from needs work my problem is that there was no way I could figure out how to get to the IP PIN block to fix my return. Also I still don't know if it will go through because I put in the IP PIN for both me and my daughter. we'll see
Date published: 2023-04-17
Rated 4 out of 5 by from good helpful ...............................................................................................
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT PRODUCT AS ALWAYS GREAT PRODUCT AS ALWAYS. SEE YOU NEXT YEAR IN 2024
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful for complex return Used Turbo Tax because I had a complicated return this year and it was able to handle it all and helped with lots of questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Grateful I have used TurboTax for several years now and I am so grateful for how easy it is to use!
Date published: 2023-04-17
Rated 5 out of 5 by from Love using Turbo Tax Walking through step by step makes it easy to use and easy to follow. Love that you keep records to help prepare next years as well
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is getting too expensive! To many steps to e-file, and the cost to have an expert do it is to high.
Date published: 2023-04-17
Rated 2 out of 5 by from hard want do this again to hard will just let someone do it
Date published: 2023-04-17
Rated 3 out of 5 by from Much harder to complete this year Much harder to complete this year. Not as intuitive. Had to start over since you ended income section before I entered all income. Felt you were trying to frustrate me into selecting the most expensive prodcut.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1654