TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Rebe78 from
Turbo tax is very helpful!
Carolyn C. was very helpful, and was there for me step by step. She did not rush me and told me to take my time. I really appreciate it.
Date published: 2023-04-17
Rated 5 out of 5 by
Working Slob from
Great customer service!
I am an 8 year customer. I had an issue with my online filing. Spoke with a customer service rep and she was so patient with me. She was able to fix the issue and made me feel even more confident using Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by
Varakorn from
Easy to understand.
Love Turbo Tax . I have been filed my Tax return every year with Turbo Tax.
Date published: 2023-04-17
Rated 4 out of 5 by
S_Whalen from
Easy to use but still has some confusing terms
the software is easy to use but still has some confusing terms.
Date published: 2023-04-17
Rated 5 out of 5 by
walstib23 from
Love Turbo Tax
I have used TurboTax for over a decade and intend to keep using it for as long as I file taxes
Date published: 2023-04-17
Rated 1 out of 5 by
TurboFacts2 from
Stop Lobbying to Keep Taxes Complicated
There is no reason taxes should be so difficult and require software like Turbo Tax other than evil corporate greed. Turbo Tax and its parent company, Intuit, need to stop lobbying to keep taxes complicated and stop designing your up-sales and marketing consent forms to look like required steps. Truly a shameful evil company!
Date published: 2023-04-17
Rated 4 out of 5 by
horsedoc from
good
difficult at my age. struggled with computer. 12345
Date published: 2023-04-17
Rated 4 out of 5 by
OptimistForLife from
Worked for me
All went wellso far, I hope I do not get audited....
Date published: 2023-04-17
Rated 2 out of 5 by
DBB Trust User from
Not as Good as it should be
This is my first year using TT Business for a Trust return and I was disappointed. - No ability to import forms from my brokerage account - No ability to e-File Maryland (even though the state has now certified 7 other tax software vendors as I found out to call them to ask why e-File wasn't available!) - Poor handling of 1099-OID
Date published: 2023-04-17
Rated 5 out of 5 by
Kads2345 from
It was great considering.
Everything was good with the exception; 1. Expensive, 2. No credit for Retired Military
All TurboTax® Offerings Reviews - Page 1644
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rebe78 from
Turbo tax is very helpful!
Carolyn C. was very helpful, and was there for me step by step. She did not rush me and told me to take my time. I really appreciate it.
Date published: 2023-04-17
Rated 5 out of 5 by
Working Slob from
Great customer service!
I am an 8 year customer. I had an issue with my online filing. Spoke with a customer service rep and she was so patient with me. She was able to fix the issue and made me feel even more confident using Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by
Varakorn from
Easy to understand.
Love Turbo Tax . I have been filed my Tax return every year with Turbo Tax.
Date published: 2023-04-17
Rated 4 out of 5 by
S_Whalen from
Easy to use but still has some confusing terms
the software is easy to use but still has some confusing terms.
Date published: 2023-04-17
Rated 5 out of 5 by
walstib23 from
Love Turbo Tax
I have used TurboTax for over a decade and intend to keep using it for as long as I file taxes
Date published: 2023-04-17
Rated 1 out of 5 by
TurboFacts2 from
Stop Lobbying to Keep Taxes Complicated
There is no reason taxes should be so difficult and require software like Turbo Tax other than evil corporate greed. Turbo Tax and its parent company, Intuit, need to stop lobbying to keep taxes complicated and stop designing your up-sales and marketing consent forms to look like required steps. Truly a shameful evil company!
Date published: 2023-04-17
Rated 4 out of 5 by
horsedoc from
good
difficult at my age. struggled with computer. 12345
Date published: 2023-04-17
Rated 4 out of 5 by
OptimistForLife from
Worked for me
All went wellso far, I hope I do not get audited....
Date published: 2023-04-17
Rated 2 out of 5 by
DBB Trust User from
Not as Good as it should be
This is my first year using TT Business for a Trust return and I was disappointed. - No ability to import forms from my brokerage account - No ability to e-File Maryland (even though the state has now certified 7 other tax software vendors as I found out to call them to ask why e-File wasn't available!) - Poor handling of 1099-OID
Date published: 2023-04-17
Rated 5 out of 5 by
Kads2345 from
It was great considering.
Everything was good with the exception; 1. Expensive, 2. No credit for Retired Military
All TurboTax® Offerings Reviews - Page 1644
Date published: 2023-04-17