TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by bigdawg69 from poor it was not to good kept asking to update to more money also could not find certen forms probably will not be using next years
Date published: 2023-08-18
Rated 5 out of 5 by happydappycustomer from SO easy! I've been using TurboTax for 7 years for my partner and I, and it always comes in clutch when we're down to the deadline. Each year it gets a little easier and more intuitive. I know I can upgrade to receive more help if I ever need it.
Date published: 2023-08-17
Rated 4 out of 5 by Jennpa from Turbo tax easy to navigate Easy to understand and it showed you if you had an error
Date published: 2023-08-17
Rated 5 out of 5 by StevEmily from TurboTax is User Friendly! We have been using TurboTax (formerly using MacIntax) for over 20 years. The software and user interface has improved significantly over the years.
Date published: 2023-08-17
Rated 1 out of 5 by Mac Nik from TurboTax sucks if your taxes aren't straightforwar TurboTax is horrible. I had a dreadful time filing my investment taxes with TurboTax. Never again.
Date published: 2023-08-17
Rated 1 out of 5 by CuteCPA from Avoid like the plague Wouldn't let me opt for itemized deductions but then right before filing it switched me to itemized. Kept telling me my bank routing number and account number were wrong for federal return when it accepted the same numbers for direct debit on my LA return. (The numbers were correct. But ended up having to get a paper refund just so the software would let me efile. Now tells me there was an update needed for the MS return and I had to retransmit. AND, may end up having to send paper return. I could go on but I am so over Turbo Tax.
Date published: 2023-08-17
Rated 5 out of 5 by jeffiebear from Not bad at all Only had one hicup. the auto capture of the return did not seem to function right.
Date published: 2023-08-17
Rated 5 out of 5 by Timmy2324 from I have used TurboTax in the past I am happy using turbo tax. Turbo tax is the only tax preparation I have ever used
Date published: 2023-08-17
Rated 3 out of 5 by Sueteri from Turbo tax is good, but is starding to push to much You do make it hard to ask questions and we should be eable to do that if is not tax advise that we want but how to use the product. You guys stop us to much for up sell and i will consider changing products since I just felt like I was tricketed in to signing up for shering information when I though I was given authorization for you to file my taxes, when I finaly saw what you were trying to do I could not backout eveen thoug I was not completely finished. It is not good pratice I used your product for many years and that was not what I wanted you made me do what you wanted me to do.
Date published: 2023-08-17
Rated 5 out of 5 by Tred1994 from TurboTax is amazing Very helpful and accurate with helping me file my taxes
All TurboTax® Offerings Reviews - Page 165
Date published: 2023-08-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by bigdawg69 from poor it was not to good kept asking to update to more money also could not find certen forms probably will not be using next years
Date published: 2023-08-18
Rated 5 out of 5 by happydappycustomer from SO easy! I've been using TurboTax for 7 years for my partner and I, and it always comes in clutch when we're down to the deadline. Each year it gets a little easier and more intuitive. I know I can upgrade to receive more help if I ever need it.
Date published: 2023-08-17
Rated 4 out of 5 by Jennpa from Turbo tax easy to navigate Easy to understand and it showed you if you had an error
Date published: 2023-08-17
Rated 5 out of 5 by StevEmily from TurboTax is User Friendly! We have been using TurboTax (formerly using MacIntax) for over 20 years. The software and user interface has improved significantly over the years.
Date published: 2023-08-17
Rated 1 out of 5 by Mac Nik from TurboTax sucks if your taxes aren't straightforwar TurboTax is horrible. I had a dreadful time filing my investment taxes with TurboTax. Never again.
Date published: 2023-08-17
Rated 1 out of 5 by CuteCPA from Avoid like the plague Wouldn't let me opt for itemized deductions but then right before filing it switched me to itemized. Kept telling me my bank routing number and account number were wrong for federal return when it accepted the same numbers for direct debit on my LA return. (The numbers were correct. But ended up having to get a paper refund just so the software would let me efile. Now tells me there was an update needed for the MS return and I had to retransmit. AND, may end up having to send paper return. I could go on but I am so over Turbo Tax.
Date published: 2023-08-17
Rated 5 out of 5 by jeffiebear from Not bad at all Only had one hicup. the auto capture of the return did not seem to function right.
Date published: 2023-08-17
Rated 5 out of 5 by Timmy2324 from I have used TurboTax in the past I am happy using turbo tax. Turbo tax is the only tax preparation I have ever used
Date published: 2023-08-17
Rated 3 out of 5 by Sueteri from Turbo tax is good, but is starding to push to much You do make it hard to ask questions and we should be eable to do that if is not tax advise that we want but how to use the product. You guys stop us to much for up sell and i will consider changing products since I just felt like I was tricketed in to signing up for shering information when I though I was given authorization for you to file my taxes, when I finaly saw what you were trying to do I could not backout eveen thoug I was not completely finished. It is not good pratice I used your product for many years and that was not what I wanted you made me do what you wanted me to do.
Date published: 2023-08-17
Rated 5 out of 5 by Tred1994 from TurboTax is amazing Very helpful and accurate with helping me file my taxes
All TurboTax® Offerings Reviews - Page 165
Date published: 2023-08-17