TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Good. Expert Jason that I was talking to was very knowledgeable and helped me a great deal.
Date published: 2021-03-08
Rated 5 out of 5 by from Very user friendly Have used TurboTax for several years, I find it to be very user friendly for moderately complex returns like ours. Cost is very competitive and best benefit for me is hours not spent traveling to and gathering records for a preparer.
Date published: 2021-03-08
Rated 5 out of 5 by from Quick and easy TurboTax took me through every step of the process. It was easy to understand and fill out.
Date published: 2021-03-08
Rated 5 out of 5 by from Reliable Easy to use. I like the search option in this application.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax easy to use Turbo is easy to use and the customer service answered all my questions
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is great! Very straightforward, easy to understand, help info is very good.
Date published: 2021-03-08
Rated 4 out of 5 by from Have used TT for years! Had a hard time figuring out the live support. Can one do this without a charge?
Date published: 2021-03-08
Rated 2 out of 5 by from At Times Annoying Several times when I first opened program it did not take me to where I previously left off. Very annoying that you have to enter checking account info multiple times. In some areas of State program Turbo Tax is not much help.
Date published: 2021-03-08
Rated 5 out of 5 by from awesome was really easy and payment was free like what they do
Date published: 2021-03-08
Rated 4 out of 5 by from More clarity please I have the same job I've had for the whole six years I've been with turbotax but as I make more and am taxed more I get less back. If turbotax could explain why with the same information the customer return is less each year. I think it would be helpful.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Good. Expert Jason that I was talking to was very knowledgeable and helped me a great deal.
Date published: 2021-03-08
Rated 5 out of 5 by from Very user friendly Have used TurboTax for several years, I find it to be very user friendly for moderately complex returns like ours. Cost is very competitive and best benefit for me is hours not spent traveling to and gathering records for a preparer.
Date published: 2021-03-08
Rated 5 out of 5 by from Quick and easy TurboTax took me through every step of the process. It was easy to understand and fill out.
Date published: 2021-03-08
Rated 5 out of 5 by from Reliable Easy to use. I like the search option in this application.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax easy to use Turbo is easy to use and the customer service answered all my questions
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is great! Very straightforward, easy to understand, help info is very good.
Date published: 2021-03-08
Rated 4 out of 5 by from Have used TT for years! Had a hard time figuring out the live support. Can one do this without a charge?
Date published: 2021-03-08
Rated 2 out of 5 by from At Times Annoying Several times when I first opened program it did not take me to where I previously left off. Very annoying that you have to enter checking account info multiple times. In some areas of State program Turbo Tax is not much help.
Date published: 2021-03-08
Rated 5 out of 5 by from awesome was really easy and payment was free like what they do
Date published: 2021-03-08
Rated 4 out of 5 by from More clarity please I have the same job I've had for the whole six years I've been with turbotax but as I make more and am taxed more I get less back. If turbotax could explain why with the same information the customer return is less each year. I think it would be helpful.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 162