TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Not impressed I personally am not impressed with the ease of the new Turbo Tax. I chose the Premier bundle that included a free state file. I decided to wait for a few months to send in payment but when I tried to file, the only way it would be sent was if I paid $59.00.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is excellent Its the most efficient program I've ever used very informative
Date published: 2023-04-17
Rated 3 out of 5 by from turbo tax good this works generally alright, but it won't take my credit card
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Delivers Confidence Turbo Tax makes the preparation and filing of our return a positive experience. They answer questions and have explained anything I did not understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Great software to get the best return I've been using TurboTax for the past few years to file my taxes, and I've been very happy with the results. The software is easy to use, even for someone like me who doesn't have a lot of experience with taxes. It walks you through the entire process step-by-step, and it's clear and concise. I also appreciate that TurboTax is affordable, and I've even been able to file my taxes for free in the past. One of the things I love most about TurboTax is that it's so accurate. The software uses the latest tax laws and regulations, so I can be confident that my taxes are filed correctly. And if I have any questions, I can always get help from a TurboTax expert. Overall, I highly recommend TurboTax. It's the best tax preparation software I've used, and it's sure to make filing your taxes a breeze.
Date published: 2023-04-17
Rated 5 out of 5 by from Consistent Turbo Tax is always helpful with finding all my last years information that helps me with the current filing year. They also check for many other tax breaks I may have over looked. Quick and easy with Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax comes in when I need it Super easy to use, helpful prompts. Now the customer service line… I called it regarding a service code error and I got put on with someone who didn’t help at all, I could hear them breathing but they were playing a variety of music, aol sound effects and it all seemed like. A prank. I had to call in a second time for which I got to someone who did assist.
Date published: 2023-04-17
Rated 5 out of 5 by from MY TAXES GREAT TO USE EASY AND SIMPLE TO USE WILL USE AGAIN
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use! Wonderful step by step guide! I use Turbo tax each year and always satisfied!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Taxes as Fun as they Can Be TurboTax is well-organized and makes taxes about as fun as they can possibly be, which is not that much fun, but at least it is not an onerous chore. Or maybe it is. Anyway, TurboTax is efficient and effective. Best it can be.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not impressed I personally am not impressed with the ease of the new Turbo Tax. I chose the Premier bundle that included a free state file. I decided to wait for a few months to send in payment but when I tried to file, the only way it would be sent was if I paid $59.00.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is excellent Its the most efficient program I've ever used very informative
Date published: 2023-04-17
Rated 3 out of 5 by from turbo tax good this works generally alright, but it won't take my credit card
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Delivers Confidence Turbo Tax makes the preparation and filing of our return a positive experience. They answer questions and have explained anything I did not understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Great software to get the best return I've been using TurboTax for the past few years to file my taxes, and I've been very happy with the results. The software is easy to use, even for someone like me who doesn't have a lot of experience with taxes. It walks you through the entire process step-by-step, and it's clear and concise. I also appreciate that TurboTax is affordable, and I've even been able to file my taxes for free in the past. One of the things I love most about TurboTax is that it's so accurate. The software uses the latest tax laws and regulations, so I can be confident that my taxes are filed correctly. And if I have any questions, I can always get help from a TurboTax expert. Overall, I highly recommend TurboTax. It's the best tax preparation software I've used, and it's sure to make filing your taxes a breeze.
Date published: 2023-04-17
Rated 5 out of 5 by from Consistent Turbo Tax is always helpful with finding all my last years information that helps me with the current filing year. They also check for many other tax breaks I may have over looked. Quick and easy with Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax comes in when I need it Super easy to use, helpful prompts. Now the customer service line… I called it regarding a service code error and I got put on with someone who didn’t help at all, I could hear them breathing but they were playing a variety of music, aol sound effects and it all seemed like. A prank. I had to call in a second time for which I got to someone who did assist.
Date published: 2023-04-17
Rated 5 out of 5 by from MY TAXES GREAT TO USE EASY AND SIMPLE TO USE WILL USE AGAIN
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use! Wonderful step by step guide! I use Turbo tax each year and always satisfied!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Taxes as Fun as they Can Be TurboTax is well-organized and makes taxes about as fun as they can possibly be, which is not that much fun, but at least it is not an onerous chore. Or maybe it is. Anyway, TurboTax is efficient and effective. Best it can be.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1578