TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from love it I had a very good excise with turbo tax...Thank you.
Date published: 2021-02-24
Rated 5 out of 5 by from Idiot Proof When someone tells me that something is fool proof, then I have to usually brace myself. I am more than a fool, I am an idiot. And I can safely say that Turbo Tax is certainly that. The questions are very simple to understand, yet very very thorough. It also has a nice clean interface, great accessibility. Mind you, I had standard returns and no 'weird' quirks that I needed to enter. I was a pretty plain Jane case.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent The BEST customer service experience in the live chat! Extremely helpful and very quick!
Date published: 2021-02-24
Rated 5 out of 5 by from I love turbo tax its so simple and non time consuming anyone can do it
Date published: 2021-02-24
Rated 4 out of 5 by from Very helpfull Turbo Tax is a great and easy way to file your tax returns
Date published: 2021-02-24
Rated 5 out of 5 by from Reliable, easy, and use the expert review! I have been using TT for many years now. Every year the product gets better and better. The error review features are straight-forward and user-friendly to follow. I also recommend using the expert review feature to go through what you have done to feel comfortable any doubts you may have on how to enter your information.
Date published: 2021-02-24
Rated 5 out of 5 by from User Friendly I did not engage, but it had enough explanation along the way.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Great job fast and easy in really liked how quickly was done
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! If used Turbo Tax for many many years now. Very easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from Fantastic patience!!!!! First call began with Drew. He was great! Then I had to call back and spoke to Ononica. Like Drew, she was also great. She spent a long time on the phone helping me!! Then finally I got sent to Tonya to finish everything up. Her 25+ years of experience was invaluable!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1577
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love it I had a very good excise with turbo tax...Thank you.
Date published: 2021-02-24
Rated 5 out of 5 by from Idiot Proof When someone tells me that something is fool proof, then I have to usually brace myself. I am more than a fool, I am an idiot. And I can safely say that Turbo Tax is certainly that. The questions are very simple to understand, yet very very thorough. It also has a nice clean interface, great accessibility. Mind you, I had standard returns and no 'weird' quirks that I needed to enter. I was a pretty plain Jane case.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent The BEST customer service experience in the live chat! Extremely helpful and very quick!
Date published: 2021-02-24
Rated 5 out of 5 by from I love turbo tax its so simple and non time consuming anyone can do it
Date published: 2021-02-24
Rated 4 out of 5 by from Very helpfull Turbo Tax is a great and easy way to file your tax returns
Date published: 2021-02-24
Rated 5 out of 5 by from Reliable, easy, and use the expert review! I have been using TT for many years now. Every year the product gets better and better. The error review features are straight-forward and user-friendly to follow. I also recommend using the expert review feature to go through what you have done to feel comfortable any doubts you may have on how to enter your information.
Date published: 2021-02-24
Rated 5 out of 5 by from User Friendly I did not engage, but it had enough explanation along the way.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Great job fast and easy in really liked how quickly was done
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! If used Turbo Tax for many many years now. Very easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from Fantastic patience!!!!! First call began with Drew. He was great! Then I had to call back and spoke to Ononica. Like Drew, she was also great. She spent a long time on the phone helping me!! Then finally I got sent to Tonya to finish everything up. Her 25+ years of experience was invaluable!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1577