TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from TurboTax has gotten me my worst returns Since using TurboTax, I have gotten horrible tax returns. I will never use this product again. I will pay someone from here on out because this product loses us way more money.
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use! I have used Turbo Tax for several years. It is easy to use and I have had any issues using it to do my taxes. I recommend using it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thankful for a wonderful package. Very well put together, asked relevant questions and was able to assist with a sole proprietorship.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tx is Cumbersome Waaaaaayyyyyy too many questions that ALL could have been answered from 2021 tax returns. Some questions were none of your business, like why I wanted a copy of my 2021 return. I'm done with this service and NOW you are telling me I can't use my name in a review! Goodbye and I'm telling EVERYONE I KNOW NOT TO MUSE YOU!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Keeps getting better I've have been a Turbo Tax user since 1996. I continued to be pleased with the progress they have made and ease by which they are able to navigate me through my tax return filing. Others may offer similar but Turbo Tax has the most experience and the best ability to understand and help you understand and process your tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is so easy Easy to do! Answers all questions! Done in a small amount of time!
Date published: 2023-04-17
Rated 5 out of 5 by from TT Premium When you are a procrastinator, Turbo Tax is the best. it doesn't take long at all. Thanks again Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by from Federal is a 10...State may need help Only one issues... my State return (PA) called for attachments of W2 and 1099R to demonstrate reasons for specific statement elements. The ability to attach was not available ...or if it was automated it did not indicate the attachment.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax works for me It was easy and quick this year, actually seems more intuitive than years past
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome Very easy to use! Answers all the questions I had and made filing simple
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax has gotten me my worst returns Since using TurboTax, I have gotten horrible tax returns. I will never use this product again. I will pay someone from here on out because this product loses us way more money.
Date published: 2023-04-17
Rated 5 out of 5 by from Always easy to use! I have used Turbo Tax for several years. It is easy to use and I have had any issues using it to do my taxes. I recommend using it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thankful for a wonderful package. Very well put together, asked relevant questions and was able to assist with a sole proprietorship.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tx is Cumbersome Waaaaaayyyyyy too many questions that ALL could have been answered from 2021 tax returns. Some questions were none of your business, like why I wanted a copy of my 2021 return. I'm done with this service and NOW you are telling me I can't use my name in a review! Goodbye and I'm telling EVERYONE I KNOW NOT TO MUSE YOU!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Keeps getting better I've have been a Turbo Tax user since 1996. I continued to be pleased with the progress they have made and ease by which they are able to navigate me through my tax return filing. Others may offer similar but Turbo Tax has the most experience and the best ability to understand and help you understand and process your tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is so easy Easy to do! Answers all questions! Done in a small amount of time!
Date published: 2023-04-17
Rated 5 out of 5 by from TT Premium When you are a procrastinator, Turbo Tax is the best. it doesn't take long at all. Thanks again Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by from Federal is a 10...State may need help Only one issues... my State return (PA) called for attachments of W2 and 1099R to demonstrate reasons for specific statement elements. The ability to attach was not available ...or if it was automated it did not indicate the attachment.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax works for me It was easy and quick this year, actually seems more intuitive than years past
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome Very easy to use! Answers all the questions I had and made filing simple
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1504