TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
TiredOfLosingMoney from
TurboTax has gotten me my worst returns
Since using TurboTax, I have gotten horrible tax returns. I will never use this product again. I will pay someone from here on out because this product loses us way more money.
Date published: 2023-04-17
Rated 5 out of 5 by
BCaudle from
Always easy to use!
I have used Turbo Tax for several years. It is easy to use and I have had any issues using it to do my taxes. I recommend using it.
Date published: 2023-04-17
Rated 5 out of 5 by
Ash313 from
Thankful for a wonderful package.
Very well put together, asked relevant questions and was able to assist with a sole proprietorship.
Date published: 2023-04-17
Rated 2 out of 5 by
LizMM from
Turbo Tx is Cumbersome
Waaaaaayyyyyy too many questions that ALL could have been answered from 2021 tax returns. Some questions were none of your business, like why I wanted a copy of my 2021 return. I'm done with this service and NOW you are telling me I can't use my name in a review! Goodbye and I'm telling EVERYONE I KNOW NOT TO MUSE YOU!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
Shaynester from
Keeps getting better
I've have been a Turbo Tax user since 1996. I continued to be pleased with the progress they have made and ease by which they are able to navigate me through my tax return filing. Others may offer similar but Turbo Tax has the most experience and the best ability to understand and help you understand and process your tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Ken0829 from
Turbo Tax is so easy
Easy to do! Answers all questions! Done in a small amount of time!
Date published: 2023-04-17
Rated 5 out of 5 by
Zman2500 from
TT Premium
When you are a procrastinator, Turbo Tax is the best. it doesn't take long at all. Thanks again Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by
skbontheline from
Federal is a 10...State may need help
Only one issues... my State return (PA) called for attachments of W2 and 1099R to demonstrate reasons for specific statement elements. The ability to attach was not available ...or if it was automated it did not indicate the attachment.
Date published: 2023-04-17
Rated 4 out of 5 by
esampson4 from
TurboTax works for me
It was easy and quick this year, actually seems more intuitive than years past
Date published: 2023-04-17
Rated 5 out of 5 by
Lana19997 from
TurboTax is awesome
Very easy to use! Answers all the questions I had and made filing simple
All TurboTax® Offerings Reviews - Page 1504
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TiredOfLosingMoney from
TurboTax has gotten me my worst returns
Since using TurboTax, I have gotten horrible tax returns. I will never use this product again. I will pay someone from here on out because this product loses us way more money.
Date published: 2023-04-17
Rated 5 out of 5 by
BCaudle from
Always easy to use!
I have used Turbo Tax for several years. It is easy to use and I have had any issues using it to do my taxes. I recommend using it.
Date published: 2023-04-17
Rated 5 out of 5 by
Ash313 from
Thankful for a wonderful package.
Very well put together, asked relevant questions and was able to assist with a sole proprietorship.
Date published: 2023-04-17
Rated 2 out of 5 by
LizMM from
Turbo Tx is Cumbersome
Waaaaaayyyyyy too many questions that ALL could have been answered from 2021 tax returns. Some questions were none of your business, like why I wanted a copy of my 2021 return. I'm done with this service and NOW you are telling me I can't use my name in a review! Goodbye and I'm telling EVERYONE I KNOW NOT TO MUSE YOU!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
Shaynester from
Keeps getting better
I've have been a Turbo Tax user since 1996. I continued to be pleased with the progress they have made and ease by which they are able to navigate me through my tax return filing. Others may offer similar but Turbo Tax has the most experience and the best ability to understand and help you understand and process your tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Ken0829 from
Turbo Tax is so easy
Easy to do! Answers all questions! Done in a small amount of time!
Date published: 2023-04-17
Rated 5 out of 5 by
Zman2500 from
TT Premium
When you are a procrastinator, Turbo Tax is the best. it doesn't take long at all. Thanks again Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by
skbontheline from
Federal is a 10...State may need help
Only one issues... my State return (PA) called for attachments of W2 and 1099R to demonstrate reasons for specific statement elements. The ability to attach was not available ...or if it was automated it did not indicate the attachment.
Date published: 2023-04-17
Rated 4 out of 5 by
esampson4 from
TurboTax works for me
It was easy and quick this year, actually seems more intuitive than years past
Date published: 2023-04-17
Rated 5 out of 5 by
Lana19997 from
TurboTax is awesome
Very easy to use! Answers all the questions I had and made filing simple
All TurboTax® Offerings Reviews - Page 1504
Date published: 2023-04-17