TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Janet, our tax expert, saved the day & our sanity It was our first time filing jointly as a married couple and we were super stressed. Janet, our live tax expert, walked us through everything on the eve of tax due date. She was knowledgeable, calming, and above all patient. Thank you Janet, truly!
Date published: 2023-04-18
Rated 5 out of 5 by from This was a good experience. This was easy and informative. I've used Turbo Tax for six years.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is quick & easy Turbo Tax is super quick and easy. I've been using it for years and will continue to. Did my taxes in less than an hour.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax sold it as a FREE item Turbotax Lied! Nearly $150, on a limited income SS that id groceries for 2 weeks. Never use Turbotax again.
Date published: 2023-04-18
Rated 4 out of 5 by from Grateful for Software Taxes are always a complicated process, but software makes it much better. My only issue Is that when you need someone to review something or have a question; there is a bit of a wait for a callback. And if the call gets dropped, as it did to me today, there is no immediate callback. You have to start over and wait in line again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was excellent! I was able to self-prepare with no issues and it was so simple to do!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome platform! It's second year that I use turbotax platform for my tax filings, and what I can say-It's amazing!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tax resource Easy to use, hand held all the way through. One of the best tools to do your taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Not bad at all. Where I had some concern about a question, Turbo Tax answered it.
Date published: 2023-04-18
Rated 5 out of 5 by from Always so helpful Turbo Tax makes filing my returns less stressful. All the pop-up information boxes have explained so much for me. I don't fill like I am just filling information, I feel like I understand what I am doing. I especially like when Turbo Tax says, "last year you did this......does that still apply this year?" Also, when the program makes me aware of changes to laws. Great program.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1493
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Janet, our tax expert, saved the day & our sanity It was our first time filing jointly as a married couple and we were super stressed. Janet, our live tax expert, walked us through everything on the eve of tax due date. She was knowledgeable, calming, and above all patient. Thank you Janet, truly!
Date published: 2023-04-18
Rated 5 out of 5 by from This was a good experience. This was easy and informative. I've used Turbo Tax for six years.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is quick & easy Turbo Tax is super quick and easy. I've been using it for years and will continue to. Did my taxes in less than an hour.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax sold it as a FREE item Turbotax Lied! Nearly $150, on a limited income SS that id groceries for 2 weeks. Never use Turbotax again.
Date published: 2023-04-18
Rated 4 out of 5 by from Grateful for Software Taxes are always a complicated process, but software makes it much better. My only issue Is that when you need someone to review something or have a question; there is a bit of a wait for a callback. And if the call gets dropped, as it did to me today, there is no immediate callback. You have to start over and wait in line again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was excellent! I was able to self-prepare with no issues and it was so simple to do!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome platform! It's second year that I use turbotax platform for my tax filings, and what I can say-It's amazing!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tax resource Easy to use, hand held all the way through. One of the best tools to do your taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Not bad at all. Where I had some concern about a question, Turbo Tax answered it.
Date published: 2023-04-18
Rated 5 out of 5 by from Always so helpful Turbo Tax makes filing my returns less stressful. All the pop-up information boxes have explained so much for me. I don't fill like I am just filling information, I feel like I understand what I am doing. I especially like when Turbo Tax says, "last year you did this......does that still apply this year?" Also, when the program makes me aware of changes to laws. Great program.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1493