TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax made it as simple as possible! I have been with a well known tax preparer for many years but just seemed to cost more than my refund. Word of mouth sent me to Turbo Tax and I feel at ease knowing I am getting money back and it was not hard at all. Had the Help icon there if i needed it and did use once. Next year will be even easier because they already have my info. Thanks Turbo Tax Team!!
Date published: 2021-03-01
Rated 2 out of 5 by from Unable to fix or amend Form 2555 Most all of my tax filling was fine. However I was completely unable to modify anything related to foreign income or the Form 2555. This made my tax filing rather stressful and leaving me unsure if it was done correctly.
Date published: 2021-03-01
Rated 5 out of 5 by from SIMPLE TO USE WAS GREAT IT ANSWERED MOST OF MY QUESTIONS. DID NOT WANT TO GO INTO A OFFICE THIS YEAR
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Breezy Taxes Turbo Tax makes me feel confident that I am doing my taxes correctly
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax was awesome I've used TurboTax for a few years now. It's usually smooth sailing but this year was a slightly different story. I had to file as self employed this year and it was adding forms that I didn't need. Pretty sure it was glitches in the systems that did not get fixed for weeks. I've gone through the forums and MANY people are having the same issues. There are work arounds but they're a little complicated and NOT explained through the system. I had to do a live chat just to get past the issue. It needs to be fixed!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Great! Great review process. Easy step by step. Multiple choices.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Cares! I've been using TurboTax for more than 8 years now...and I have to say it just keeps getting better. Its ease of use makes it a big plus in my book and I recommend it to everyone! Plus any time I get confused I can usually find an answer to my question quickly. Thank you TurboTax! I also liked your little joke about the mesmerizing spinny thing lol!
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to navigate and complete! Easy to navigate and complete! It's so easy a caveman can do it. Nothing to it.
Date published: 2021-03-01
Rated 5 out of 5 by from easy to use I have been using turbo tax for years. I love how it walks you through each step
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax walks you through all of the areas that apply to your situation.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1464
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax made it as simple as possible! I have been with a well known tax preparer for many years but just seemed to cost more than my refund. Word of mouth sent me to Turbo Tax and I feel at ease knowing I am getting money back and it was not hard at all. Had the Help icon there if i needed it and did use once. Next year will be even easier because they already have my info. Thanks Turbo Tax Team!!
Date published: 2021-03-01
Rated 2 out of 5 by from Unable to fix or amend Form 2555 Most all of my tax filling was fine. However I was completely unable to modify anything related to foreign income or the Form 2555. This made my tax filing rather stressful and leaving me unsure if it was done correctly.
Date published: 2021-03-01
Rated 5 out of 5 by from SIMPLE TO USE WAS GREAT IT ANSWERED MOST OF MY QUESTIONS. DID NOT WANT TO GO INTO A OFFICE THIS YEAR
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Breezy Taxes Turbo Tax makes me feel confident that I am doing my taxes correctly
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax was awesome I've used TurboTax for a few years now. It's usually smooth sailing but this year was a slightly different story. I had to file as self employed this year and it was adding forms that I didn't need. Pretty sure it was glitches in the systems that did not get fixed for weeks. I've gone through the forums and MANY people are having the same issues. There are work arounds but they're a little complicated and NOT explained through the system. I had to do a live chat just to get past the issue. It needs to be fixed!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Great! Great review process. Easy step by step. Multiple choices.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Cares! I've been using TurboTax for more than 8 years now...and I have to say it just keeps getting better. Its ease of use makes it a big plus in my book and I recommend it to everyone! Plus any time I get confused I can usually find an answer to my question quickly. Thank you TurboTax! I also liked your little joke about the mesmerizing spinny thing lol!
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to navigate and complete! Easy to navigate and complete! It's so easy a caveman can do it. Nothing to it.
Date published: 2021-03-01
Rated 5 out of 5 by from easy to use I have been using turbo tax for years. I love how it walks you through each step
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax walks you through all of the areas that apply to your situation.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1464