TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from Problem with billing info During billing info I had to put a friend's address in the field because this doesn't accept the "/" since my address has a 1/2 in it. this needs to be changed.
Date published: 2021-02-22
Rated 5 out of 5 by from Turboth I love u Good I like turbo it easy and if you mess up they help
Date published: 2021-02-22
Rated 5 out of 5 by from so helpful and comprehensive I am so happy that turbo tax imports all of my previous years' information for me and that I can reach out to a tax representative at any point in the process.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to do Very Easy and quick. If you are filing short form this is the way to go
Date published: 2021-02-22
Rated 5 out of 5 by from A VERY HANDY AND USEFUL PRODUCT I like using Turbo Tax to do my taxes because it is very helpful and all I have to do is add the information. The Reps are very helpful and knowledgeable.
Date published: 2021-02-22
Rated 5 out of 5 by from It's FREE I like that I get all My deductions and don't got to pay $400 to someone who is almost as Unqualified as me.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo DLC 2021 Terrific help from TurboTax experts. We had some concerns this year regarding our 2019 MD Refund plus the rental income and ultimate sale of our previous home. The expert advice was right on.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax - Good Job Finally Turbo Tax seemed to have fixed the IRA to Roth conversion for high end earners. Also, it actually calculated the IRA cost basis this year, without having to reenter a lot of the same information previously entered on past tax returns. One irritant, getting the the "receiving a W-2c" for Social Security deferral. I paid fully, and by reading internet info, it seems it is a rounding issue for Turbo Tax. I would have rated it 5 stars, but this issue shouldn't be occurring.
Date published: 2021-02-22
Rated 5 out of 5 by from FAST AND EASY!! year 5 and its getting easier every year. thanks guys you rock!
Date published: 2021-02-22
Rated 5 out of 5 by from turbotax is excellent and easy. easy and excellent service. you have many tools to use in case you need them
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1456
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Problem with billing info During billing info I had to put a friend's address in the field because this doesn't accept the "/" since my address has a 1/2 in it. this needs to be changed.
Date published: 2021-02-22
Rated 5 out of 5 by from Turboth I love u Good I like turbo it easy and if you mess up they help
Date published: 2021-02-22
Rated 5 out of 5 by from so helpful and comprehensive I am so happy that turbo tax imports all of my previous years' information for me and that I can reach out to a tax representative at any point in the process.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to do Very Easy and quick. If you are filing short form this is the way to go
Date published: 2021-02-22
Rated 5 out of 5 by from A VERY HANDY AND USEFUL PRODUCT I like using Turbo Tax to do my taxes because it is very helpful and all I have to do is add the information. The Reps are very helpful and knowledgeable.
Date published: 2021-02-22
Rated 5 out of 5 by from It's FREE I like that I get all My deductions and don't got to pay $400 to someone who is almost as Unqualified as me.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo DLC 2021 Terrific help from TurboTax experts. We had some concerns this year regarding our 2019 MD Refund plus the rental income and ultimate sale of our previous home. The expert advice was right on.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax - Good Job Finally Turbo Tax seemed to have fixed the IRA to Roth conversion for high end earners. Also, it actually calculated the IRA cost basis this year, without having to reenter a lot of the same information previously entered on past tax returns. One irritant, getting the the "receiving a W-2c" for Social Security deferral. I paid fully, and by reading internet info, it seems it is a rounding issue for Turbo Tax. I would have rated it 5 stars, but this issue shouldn't be occurring.
Date published: 2021-02-22
Rated 5 out of 5 by from FAST AND EASY!! year 5 and its getting easier every year. thanks guys you rock!
Date published: 2021-02-22
Rated 5 out of 5 by from turbotax is excellent and easy. easy and excellent service. you have many tools to use in case you need them
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1456