TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Super User-Friendly Very easy to use! Been using TurboTax for 5 years.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use I was frustrated by the intensity of the tax code, but Turbo Tax kept me sane! I got through it in less than an hour.
Date published: 2023-04-17
Rated 5 out of 5 by from great product Using this product is the easiest wat to go. It was very simple and quick process
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax has always been amazing and has always been my Go To!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great service Great and painless was easy to use and did not take much time.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax live support is great Live agent helped catch the incorrect entries during the process. Very helpful and knowledgeable.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo-Tax review Turbo-Tax is in many cases very good and simple. But bad for lack of presentation and understanding. Hopefully it all works.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo tax gets worse every year Not good. Does not carry over all of last years required tax information. Explanations of some income and deductions sections is incomplete so you get frustrated
Date published: 2023-04-17
Rated 4 out of 5 by from Not as good as last year or in the past As always I appreciate the line by line and especially the auto populate from previous years. I miss the risk factor bar at the top as you go along, alerting to any off entries in the immediate moment. I wasn't sure if I was ever done at the end and struggled with mailing in my state return without paying the $25 dollar e-file charge. I did not find it as easy to go back to specific pages or forms when going through the corrections; clunky; just wanted to remove a vehicle from schedule C... kept asking me questions about it.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome the most ideal way to file taxes Very easy to use perfect way to file taxes thisvyear
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1432
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super User-Friendly Very easy to use! Been using TurboTax for 5 years.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use I was frustrated by the intensity of the tax code, but Turbo Tax kept me sane! I got through it in less than an hour.
Date published: 2023-04-17
Rated 5 out of 5 by from great product Using this product is the easiest wat to go. It was very simple and quick process
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax has always been amazing and has always been my Go To!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great service Great and painless was easy to use and did not take much time.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax live support is great Live agent helped catch the incorrect entries during the process. Very helpful and knowledgeable.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo-Tax review Turbo-Tax is in many cases very good and simple. But bad for lack of presentation and understanding. Hopefully it all works.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo tax gets worse every year Not good. Does not carry over all of last years required tax information. Explanations of some income and deductions sections is incomplete so you get frustrated
Date published: 2023-04-17
Rated 4 out of 5 by from Not as good as last year or in the past As always I appreciate the line by line and especially the auto populate from previous years. I miss the risk factor bar at the top as you go along, alerting to any off entries in the immediate moment. I wasn't sure if I was ever done at the end and struggled with mailing in my state return without paying the $25 dollar e-file charge. I did not find it as easy to go back to specific pages or forms when going through the corrections; clunky; just wanted to remove a vehicle from schedule C... kept asking me questions about it.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome the most ideal way to file taxes Very easy to use perfect way to file taxes thisvyear
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1432