TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Convenient Found myself scrambling at the last minute, and breezed through with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to follow it was easy to use and follow. Saved time by having to leave the house.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Great and easy to file, no trouble trying to figure it out
Date published: 2023-04-18
Rated 2 out of 5 by from Poor website Have used Turbotax the past several yrs without a problem. This yr, had difficulty every time I tried to login. Constant errors. My phone was the only device I have that would login which made it so much more difficult to see.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Very easy to do even with a pretty complex tax situation.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to understand and very thoroughly items I have been using Turbo Tax for many years. It is a great software for tax returns.
Date published: 2023-04-18
Rated 2 out of 5 by from difficult to complete I did not like it. I will never use it again. I prefer my CPA
Date published: 2023-04-18
Rated 1 out of 5 by from Partnership State Return Not Eligible for E File No errors in the returns, no explanation as to why SC is not eligible to e file the partnership return. The personal SC state return was not an issue. Called support line and literally was on hold for over 3 hours, even though was told it would be an hour. Then was cut off before anyone even picked up. Have never been more frustrated!
Date published: 2023-04-18
Rated 1 out of 5 by from Why do you charge for premium I got charged 200 dollars to do my taxes. I thought turbo tax was free. I didn't even use help to do this? I'm extremely upset
Date published: 2023-04-18
Rated 5 out of 5 by from very user friendly very quick and user friendly, could have used a bit more detail on how to file more expenses for work related activities.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Convenient Found myself scrambling at the last minute, and breezed through with TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to follow it was easy to use and follow. Saved time by having to leave the house.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Great and easy to file, no trouble trying to figure it out
Date published: 2023-04-18
Rated 2 out of 5 by from Poor website Have used Turbotax the past several yrs without a problem. This yr, had difficulty every time I tried to login. Constant errors. My phone was the only device I have that would login which made it so much more difficult to see.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Very easy to do even with a pretty complex tax situation.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to understand and very thoroughly items I have been using Turbo Tax for many years. It is a great software for tax returns.
Date published: 2023-04-18
Rated 2 out of 5 by from difficult to complete I did not like it. I will never use it again. I prefer my CPA
Date published: 2023-04-18
Rated 1 out of 5 by from Partnership State Return Not Eligible for E File No errors in the returns, no explanation as to why SC is not eligible to e file the partnership return. The personal SC state return was not an issue. Called support line and literally was on hold for over 3 hours, even though was told it would be an hour. Then was cut off before anyone even picked up. Have never been more frustrated!
Date published: 2023-04-18
Rated 1 out of 5 by from Why do you charge for premium I got charged 200 dollars to do my taxes. I thought turbo tax was free. I didn't even use help to do this? I'm extremely upset
Date published: 2023-04-18
Rated 5 out of 5 by from very user friendly very quick and user friendly, could have used a bit more detail on how to file more expenses for work related activities.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1395