TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from You never told me I would pay 2 to buy & to efile. I enjoyed the software which I think has improved over the last couple of years. but I did not get the news Intuit wanted to charge me twice for the use of their services: once to purchase the software and another to use the filing. Think you are real smart to omit that, don't you.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and efficient Took about a half an hour total, and was able to review as I went along. Definitely liked using the app.
Date published: 2023-04-17
Rated 2 out of 5 by from Does not suck totally First. Pretty sure charged me double. Bought TurboTax Delux at Costco. Decided to use online option instead of CD. Filled out my taxes and it would not take the license code that came with my purchase. It charged me again. Second. Was very frustrating finding how to enter Real Estate Partnership K-1 Schedule for Federal return but I found a link in the question/answer section to do it. However, I have not been able to find where to enter the Partnership K-1-P Schedule for the State.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes doing taxes less stressful I love how Turbo Tax takes me step by step to complete my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Safe & Easy Always a breeze when using TurboTax -- the walkthrough format is great and I appreciate the features/suggestions they provide for you through each section of filing. 10/10
Date published: 2023-04-17
Rated 5 out of 5 by from happy with turbotax It was very user friendly and informative. This was helpful in filling out each section accurately.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is so simple it is so simple and helpful software to file taxes
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is great! It is a really user friendly application also with a lot of detail and explanations to help each user fill correctly their Tax returns
Date published: 2023-04-17
Rated 4 out of 5 by from Make TurboTax Better I've been using TurboTax for more than 20 years. So far so good - suggest one federal return and one state return at no additional cost - at least for loyal users.
Date published: 2023-04-17
Rated 5 out of 5 by from I love doing my own taxes every year and trust Tur Appreciate all the help and explanations. I am confident in my filings.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from You never told me I would pay 2 to buy & to efile. I enjoyed the software which I think has improved over the last couple of years. but I did not get the news Intuit wanted to charge me twice for the use of their services: once to purchase the software and another to use the filing. Think you are real smart to omit that, don't you.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and efficient Took about a half an hour total, and was able to review as I went along. Definitely liked using the app.
Date published: 2023-04-17
Rated 2 out of 5 by from Does not suck totally First. Pretty sure charged me double. Bought TurboTax Delux at Costco. Decided to use online option instead of CD. Filled out my taxes and it would not take the license code that came with my purchase. It charged me again. Second. Was very frustrating finding how to enter Real Estate Partnership K-1 Schedule for Federal return but I found a link in the question/answer section to do it. However, I have not been able to find where to enter the Partnership K-1-P Schedule for the State.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes doing taxes less stressful I love how Turbo Tax takes me step by step to complete my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Safe & Easy Always a breeze when using TurboTax -- the walkthrough format is great and I appreciate the features/suggestions they provide for you through each section of filing. 10/10
Date published: 2023-04-17
Rated 5 out of 5 by from happy with turbotax It was very user friendly and informative. This was helpful in filling out each section accurately.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is so simple it is so simple and helpful software to file taxes
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is great! It is a really user friendly application also with a lot of detail and explanations to help each user fill correctly their Tax returns
Date published: 2023-04-17
Rated 4 out of 5 by from Make TurboTax Better I've been using TurboTax for more than 20 years. So far so good - suggest one federal return and one state return at no additional cost - at least for loyal users.
Date published: 2023-04-17
Rated 5 out of 5 by from I love doing my own taxes every year and trust Tur Appreciate all the help and explanations. I am confident in my filings.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1385