TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from Great could be better Very easy to follow but some things were a little tricky
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax, Easy and Quick Had all my tax info ready and it only took 2 Hours to enter all the info step by step. The tax questions asked, ensured I entered all my income and deductions so I know I received the best refund possible.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome my experience was great and very easy to understand
Date published: 2021-02-24
Rated 5 out of 5 by from Another good year I have used turbo tax for more than a decade and it truly seems like this program gets easier every year.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Experience hi great job! Best experience yet. Loved how you can get through part of preparing your own taxes, yet you all are here if needed. Thank you all for an awesome tax year!
Date published: 2021-02-24
Rated 5 out of 5 by from Great why to go Turbo!!! It was a great experience my first time filing! Wold recommend it to others.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awsome! Unless you have a complex tax position this is a great way to go. It's easy and walks you through step by step. If you still don't feel comfortable they will do it for you. They also offer different levels of service and It's less expensive than using a tax professional agency.
Date published: 2021-02-24
Rated 1 out of 5 by from Not Free Used for years. Past 2 years it wasn't free, price keeps going up. I'd start with the free edition but they don't tell you until the end you have to pay if you're claiming dependents. It said $40 then doubled to $80 with state filing, at the end it totals to $120 just to file! You should warn people ahead of time!
Date published: 2021-02-24
Rated 3 out of 5 by from Not Updated For COVID Im disapointed with Turbotax this year. It doesnt have all the updates needed for Covid related isssues, where other sites DO. They said is was due to IRS not being ready, but then how can the other sites have the updates? I chose to file with turbo tax anyway this year due to a possible third stimulas.
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME REP WAS AWESOME PATIENT AND COURTEOUS MADE SURE I HAD ANSWERS AND RESOLUTIONS FOR ALL MY NEEDS
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1385
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great could be better Very easy to follow but some things were a little tricky
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax, Easy and Quick Had all my tax info ready and it only took 2 Hours to enter all the info step by step. The tax questions asked, ensured I entered all my income and deductions so I know I received the best refund possible.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome my experience was great and very easy to understand
Date published: 2021-02-24
Rated 5 out of 5 by from Another good year I have used turbo tax for more than a decade and it truly seems like this program gets easier every year.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Experience hi great job! Best experience yet. Loved how you can get through part of preparing your own taxes, yet you all are here if needed. Thank you all for an awesome tax year!
Date published: 2021-02-24
Rated 5 out of 5 by from Great why to go Turbo!!! It was a great experience my first time filing! Wold recommend it to others.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awsome! Unless you have a complex tax position this is a great way to go. It's easy and walks you through step by step. If you still don't feel comfortable they will do it for you. They also offer different levels of service and It's less expensive than using a tax professional agency.
Date published: 2021-02-24
Rated 1 out of 5 by from Not Free Used for years. Past 2 years it wasn't free, price keeps going up. I'd start with the free edition but they don't tell you until the end you have to pay if you're claiming dependents. It said $40 then doubled to $80 with state filing, at the end it totals to $120 just to file! You should warn people ahead of time!
Date published: 2021-02-24
Rated 3 out of 5 by from Not Updated For COVID Im disapointed with Turbotax this year. It doesnt have all the updates needed for Covid related isssues, where other sites DO. They said is was due to IRS not being ready, but then how can the other sites have the updates? I chose to file with turbo tax anyway this year due to a possible third stimulas.
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME REP WAS AWESOME PATIENT AND COURTEOUS MADE SURE I HAD ANSWERS AND RESOLUTIONS FOR ALL MY NEEDS
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1385