TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Melissa was wonderful! She was very patient and timely with my return. I appreciate all of her hard work today.
Date published: 2023-09-13
Rated 5 out of 5 by from Easier than I thought! This exercise of tackling my own taxes for owning my own business was simply a breeze. This platform is so easy and the online help was marvelous! Recommend this to anyone.
Date published: 2023-09-13
Rated 4 out of 5 by from Turbo Tax Review - Thank You Overall, a positive, mostly efficient system, with thoughtful live help when needed.
Date published: 2023-09-12
Rated 5 out of 5 by from love it somewhat easy tool for taxes, it should be taught in school
Date published: 2023-09-12
Rated 5 out of 5 by from Great Job Turbotax Very easy to use, great transitions between screens
Date published: 2023-09-12
Rated 5 out of 5 by from Turbo Tax is Great! Year after year it's simple to do my taxes and file with ease. I never have issues with using turbo tax and I've been using them for many years.
Date published: 2023-09-12
Rated 4 out of 5 by from You need to improve on your "robo" helping softwar I talked with an informed staff member. Trying to get past the screening "auto helper" was a nightmare. My hyphenated name totally confused the equipment.
Date published: 2023-09-12
Rated 3 out of 5 by from Great Product for small business applications. User for more than 20 years. Easy and flexible to use. Customer service is ready to help and offers alternatives when needed. I prepare multiple company returns, and TT for Business is capable. I have a problem with importing a specific company, so use of the direct input method works well. Would like to find out how to import the stubborn company file next year (2023). The password requirements can be a real problem. Have had similar situations occur through the years. Would recommend product to others.
Date published: 2023-09-12
Rated 5 out of 5 by from Highly Recommend! Deep was fabulous at walking me through everything. Very helpful and knowledgeable of areas that I needed help with.
Date published: 2023-09-12
Rated 5 out of 5 by from yay Awesome!!!Awesome!!!Awesome!!!Awesome!!!Awesome!!!
Date published: 2023-09-12
All TurboTax® Offerings Reviews - Page 132
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Melissa was wonderful! She was very patient and timely with my return. I appreciate all of her hard work today.
Date published: 2023-09-13
Rated 5 out of 5 by from Easier than I thought! This exercise of tackling my own taxes for owning my own business was simply a breeze. This platform is so easy and the online help was marvelous! Recommend this to anyone.
Date published: 2023-09-13
Rated 4 out of 5 by from Turbo Tax Review - Thank You Overall, a positive, mostly efficient system, with thoughtful live help when needed.
Date published: 2023-09-12
Rated 5 out of 5 by from love it somewhat easy tool for taxes, it should be taught in school
Date published: 2023-09-12
Rated 5 out of 5 by from Great Job Turbotax Very easy to use, great transitions between screens
Date published: 2023-09-12
Rated 5 out of 5 by from Turbo Tax is Great! Year after year it's simple to do my taxes and file with ease. I never have issues with using turbo tax and I've been using them for many years.
Date published: 2023-09-12
Rated 4 out of 5 by from You need to improve on your "robo" helping softwar I talked with an informed staff member. Trying to get past the screening "auto helper" was a nightmare. My hyphenated name totally confused the equipment.
Date published: 2023-09-12
Rated 3 out of 5 by from Great Product for small business applications. User for more than 20 years. Easy and flexible to use. Customer service is ready to help and offers alternatives when needed. I prepare multiple company returns, and TT for Business is capable. I have a problem with importing a specific company, so use of the direct input method works well. Would like to find out how to import the stubborn company file next year (2023). The password requirements can be a real problem. Have had similar situations occur through the years. Would recommend product to others.
Date published: 2023-09-12
Rated 5 out of 5 by from Highly Recommend! Deep was fabulous at walking me through everything. Very helpful and knowledgeable of areas that I needed help with.
Date published: 2023-09-12
Rated 5 out of 5 by from yay Awesome!!!Awesome!!!Awesome!!!Awesome!!!Awesome!!!
Date published: 2023-09-12
All TurboTax® Offerings Reviews - Page 132