TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Really easy to follow I have used TurboTax for the last six or seven years and find it very easy to follow and ask questions.
Date published: 2021-03-02
Rated 5 out of 5 by from Very helpful software Clear and concise step-by-step process. Any questions I had were answered on screen by clicking the '?' buttons next to items. Will use this again.
Date published: 2021-03-02
Rated 5 out of 5 by from AWESOME SO GLAD I USED THIS SERVICE. IT MADE FILING MUCH MORE EASIE FOR ME.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome great website 100% recommend. Love the customer care they provide.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax charged me $100,00 I wanted to file for free and then it made me upgrade and pay fees to continue my retutn.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOM EASY TO FOLLOW STEPS. I COMPLETED THE RETURN, INCLUDING THE STATE IN ABOUT 20 MINUTES
Date published: 2021-03-02
Rated 3 out of 5 by from should tell everything up front Everything sounds good at first until you almost complete everything then there's this " sorry but TurboTax doesn't cover this or that, paying is your next best option." SO IT'S $50.00 FOR THIS, $50.00 FOR THAT, AND ADDITIONAL $40.00 PROCESSING FEE. All that should be disclosed at the beginning of starting your taxes. I WILL NO LONGER WILL USE TURBOTAX if they cant be honest and tell everyone the truth, regardless if it's on TV, Internet, or App
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome This was the easiest way to file my taxes. Thank You so much
Date published: 2021-03-02
Rated 5 out of 5 by from Easy for Young ppl with literally no assets I found this very user friendly and helpful. I had 2 W-2s and have lived in many states in one year, so their chatting service gave me all the specialized help I needed. If you have complicated taxes, might be a different story. If you have simple taxes, don't pay for what you don't need. Free version did the trick!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use It was strait forward and easy to use. Got a full refund.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1310
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Really easy to follow I have used TurboTax for the last six or seven years and find it very easy to follow and ask questions.
Date published: 2021-03-02
Rated 5 out of 5 by from Very helpful software Clear and concise step-by-step process. Any questions I had were answered on screen by clicking the '?' buttons next to items. Will use this again.
Date published: 2021-03-02
Rated 5 out of 5 by from AWESOME SO GLAD I USED THIS SERVICE. IT MADE FILING MUCH MORE EASIE FOR ME.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome great website 100% recommend. Love the customer care they provide.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax charged me $100,00 I wanted to file for free and then it made me upgrade and pay fees to continue my retutn.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOM EASY TO FOLLOW STEPS. I COMPLETED THE RETURN, INCLUDING THE STATE IN ABOUT 20 MINUTES
Date published: 2021-03-02
Rated 3 out of 5 by from should tell everything up front Everything sounds good at first until you almost complete everything then there's this " sorry but TurboTax doesn't cover this or that, paying is your next best option." SO IT'S $50.00 FOR THIS, $50.00 FOR THAT, AND ADDITIONAL $40.00 PROCESSING FEE. All that should be disclosed at the beginning of starting your taxes. I WILL NO LONGER WILL USE TURBOTAX if they cant be honest and tell everyone the truth, regardless if it's on TV, Internet, or App
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome This was the easiest way to file my taxes. Thank You so much
Date published: 2021-03-02
Rated 5 out of 5 by from Easy for Young ppl with literally no assets I found this very user friendly and helpful. I had 2 W-2s and have lived in many states in one year, so their chatting service gave me all the specialized help I needed. If you have complicated taxes, might be a different story. If you have simple taxes, don't pay for what you don't need. Free version did the trick!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use It was strait forward and easy to use. Got a full refund.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1310