TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbotax worked great The process went quickly, I only had delays for items I needed to retrieve, about 2 hours total.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is so wonderful to use I got stuck on a couple questions and Crystal helped me and stayed with me untill I filed my taxes to make sure I did not have any problems filling. i go t s t u c k o n a q u e s t i o n f r o m a p r i o r r e t u r n s o m y
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome It was very pleasant experience and I would recommend it to anyone.
Date published: 2023-04-18
Rated 4 out of 5 by from TURBOTAX GREAT FOR SIMPLE RETURNS I HAVE ALWAYS HAD GOOD EXPERIENCES WITH TURBOTAX PRODUCTS, BUT HAVE FOUND THAT THE SOFTWARE, FOR DOUBLE THE PRICE FROM LAST YEAR, IS NOT AS INFORMATIVE AS PREVIOUS VERSIONS, OR EASIER TO NAVIGATE. I WAS OVERCHARGED FOR A PRODUCT I DIDN'T WANT, AND SHOULD HAVE BEEN GIVEN OTHER LESS EXPENSIVE OPTIONS FOR MY RETURN, WHICH WAS A 1040, AND FORM 2106. WOULD LIKE TO SEE AN IMPROVEMENT FOR NEXT YEAR
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! I did my returns in less time than I thought. Very helpful hints throughout the process. Easy step-by-step guide on how to file and where to find whatever I needed.
Date published: 2023-04-18
Rated 4 out of 5 by from A bit expensive, but helps get through the process The tool guides you through the process smoothly and provides information when there is a question about an aspect of the data requested. Opportunities to import or automatically load information is very helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Review This year was our worst experience with TurboTax in linking to old accounts and not saving information we had all ready gone through
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is user-friendly and easy to use. TurboTax walked me through each step and had FAQ's when I needed them. Although I didn't need it, they also have online expertise available.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great As a full time student, I really appreciated having the Turbo Tax Free edition available to me. It was very easy to use and fast!
Date published: 2023-04-18
Rated 5 out of 5 by from EASY EASY EASY! Easy to navigate, so fast to complete my tax return!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1310
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax worked great The process went quickly, I only had delays for items I needed to retrieve, about 2 hours total.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is so wonderful to use I got stuck on a couple questions and Crystal helped me and stayed with me untill I filed my taxes to make sure I did not have any problems filling. i go t s t u c k o n a q u e s t i o n f r o m a p r i o r r e t u r n s o m y
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome It was very pleasant experience and I would recommend it to anyone.
Date published: 2023-04-18
Rated 4 out of 5 by from TURBOTAX GREAT FOR SIMPLE RETURNS I HAVE ALWAYS HAD GOOD EXPERIENCES WITH TURBOTAX PRODUCTS, BUT HAVE FOUND THAT THE SOFTWARE, FOR DOUBLE THE PRICE FROM LAST YEAR, IS NOT AS INFORMATIVE AS PREVIOUS VERSIONS, OR EASIER TO NAVIGATE. I WAS OVERCHARGED FOR A PRODUCT I DIDN'T WANT, AND SHOULD HAVE BEEN GIVEN OTHER LESS EXPENSIVE OPTIONS FOR MY RETURN, WHICH WAS A 1040, AND FORM 2106. WOULD LIKE TO SEE AN IMPROVEMENT FOR NEXT YEAR
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! I did my returns in less time than I thought. Very helpful hints throughout the process. Easy step-by-step guide on how to file and where to find whatever I needed.
Date published: 2023-04-18
Rated 4 out of 5 by from A bit expensive, but helps get through the process The tool guides you through the process smoothly and provides information when there is a question about an aspect of the data requested. Opportunities to import or automatically load information is very helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Review This year was our worst experience with TurboTax in linking to old accounts and not saving information we had all ready gone through
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is user-friendly and easy to use. TurboTax walked me through each step and had FAQ's when I needed them. Although I didn't need it, they also have online expertise available.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great As a full time student, I really appreciated having the Turbo Tax Free edition available to me. It was very easy to use and fast!
Date published: 2023-04-18
Rated 5 out of 5 by from EASY EASY EASY! Easy to navigate, so fast to complete my tax return!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1310