TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by PATeddy from Alway A Pleasure Once again it was a breeze. See you this time next year!
Date published: 2023-04-18
Rated 5 out of 5 by Mr Miles from Great Tax program worked flawlessly as usual. Home and Business made my small business filing quick and easy. Several enhancements (some subtle) made the work flow even easier than last year. Customer support (on April 18th no less) was perfect. Wait time 2 minutes, very friendly and knowledgeable agent. This is probably close to my 25th tax return using Turbo Tax. TT is the best.
Date published: 2023-04-18
Rated 2 out of 5 by ODSTPIE from HAD TO PAY TO UPGRADE TO PREMIUM!!! I had a single stock sale (.301 of a share of stock that went bust) in which I lost $34. BUT I LOST MORE because I had to upgrade to the PREMIUM version of Turbo Tax.
Date published: 2023-04-18
Rated 2 out of 5 by awp20202020 from Agents are very hit and miss We really need help straightening out our taxes this year. While the software is very helpful for organization, the live agents we ended up paying for seemed very confused and not very helpful. after a long time waiting on the phone for them to figure out our question, they ultimate just told us to call the IRS so i'm frustrated to have paid for the service
Date published: 2023-04-18
Rated 2 out of 5 by chrisp196 from cumbersome and full of ads more confusing than it has ever been, and my situation is pretty straightforward this year. Constantly asking questions that I have just answered, trying to push services even when I was in "race" mode which you would think would be streamlined.
Date published: 2023-04-18
Rated 5 out of 5 by fchar from Luv Turbo Tax Turbo Tax is fast and accurate. Always use Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by AJYeahYeah2023 from Turbo Tax 2023 Excellent user friendly software. I will continue to use Turbo Tax as long as it's easy to use and affordable. Thank You Very Much TT!
Date published: 2023-04-18
Rated 5 out of 5 by Colt 24 from TurboTax great experience I had a great experience. Didn’t realize how easy it was. I recommend anyone that does a simple return this is the way to go. Thank you so much 😊
Date published: 2023-04-18
Rated 4 out of 5 by Coach Gayle from TurboTax Saves Time and Money I've used TurboTax for several years. It always saves me money and almost always gets it right. Somehow in 2022 it underestimated my Federal tax because, after paying that amount, I got a notice of underpayment and penalty from the IRS. Not sure what happened. Could have been me. Otherwise, everything has been great; cheaper than the CPA.
Date published: 2023-04-18
Rated 5 out of 5 by VTutwiler35711 from Turbo Tax makes filing multiple returns easy! I really love turbo tax! I have filed personal along with several businesses the previous few years. The tips and "learn more" options have been so helpful. Plus if I ever feel too overwhelmed they have live professionals on hand to help out!
All TurboTax® Offerings Reviews - Page 1259
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by PATeddy from Alway A Pleasure Once again it was a breeze. See you this time next year!
Date published: 2023-04-18
Rated 5 out of 5 by Mr Miles from Great Tax program worked flawlessly as usual. Home and Business made my small business filing quick and easy. Several enhancements (some subtle) made the work flow even easier than last year. Customer support (on April 18th no less) was perfect. Wait time 2 minutes, very friendly and knowledgeable agent. This is probably close to my 25th tax return using Turbo Tax. TT is the best.
Date published: 2023-04-18
Rated 2 out of 5 by ODSTPIE from HAD TO PAY TO UPGRADE TO PREMIUM!!! I had a single stock sale (.301 of a share of stock that went bust) in which I lost $34. BUT I LOST MORE because I had to upgrade to the PREMIUM version of Turbo Tax.
Date published: 2023-04-18
Rated 2 out of 5 by awp20202020 from Agents are very hit and miss We really need help straightening out our taxes this year. While the software is very helpful for organization, the live agents we ended up paying for seemed very confused and not very helpful. after a long time waiting on the phone for them to figure out our question, they ultimate just told us to call the IRS so i'm frustrated to have paid for the service
Date published: 2023-04-18
Rated 2 out of 5 by chrisp196 from cumbersome and full of ads more confusing than it has ever been, and my situation is pretty straightforward this year. Constantly asking questions that I have just answered, trying to push services even when I was in "race" mode which you would think would be streamlined.
Date published: 2023-04-18
Rated 5 out of 5 by fchar from Luv Turbo Tax Turbo Tax is fast and accurate. Always use Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by AJYeahYeah2023 from Turbo Tax 2023 Excellent user friendly software. I will continue to use Turbo Tax as long as it's easy to use and affordable. Thank You Very Much TT!
Date published: 2023-04-18
Rated 5 out of 5 by Colt 24 from TurboTax great experience I had a great experience. Didn’t realize how easy it was. I recommend anyone that does a simple return this is the way to go. Thank you so much 😊
Date published: 2023-04-18
Rated 4 out of 5 by Coach Gayle from TurboTax Saves Time and Money I've used TurboTax for several years. It always saves me money and almost always gets it right. Somehow in 2022 it underestimated my Federal tax because, after paying that amount, I got a notice of underpayment and penalty from the IRS. Not sure what happened. Could have been me. Otherwise, everything has been great; cheaper than the CPA.
Date published: 2023-04-18
Rated 5 out of 5 by VTutwiler35711 from Turbo Tax makes filing multiple returns easy! I really love turbo tax! I have filed personal along with several businesses the previous few years. The tips and "learn more" options have been so helpful. Plus if I ever feel too overwhelmed they have live professionals on hand to help out!
All TurboTax® Offerings Reviews - Page 1259
Date published: 2023-04-18