TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Sorry I used it. I liked the disk Most likely will never use it again. I could not find the work after I did it to check if it was accurate and in the end I found out it was not and I had no idea how to change it. Cost was more that indicated.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Easy Step by Step - I've used Turbo Tax for years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax did a great job I thought it went pretty smooth and was able to achieve everything. However, it would've been more efficient if the search field was able to provide more information as to the deductibility of certain deductions with income limitations.
Date published: 2023-04-18
Rated 2 out of 5 by from buggy investment module, had to delete and re-add The investment module had a problem and seemed like it swapped the acquired and sold dates under the hood even though the data looked fine. I had to delete the whole section and add it again by hand. When I went to look for help, there is little to cover exposing an actual bug and there is not a straightforward way to get ahold of a person to talk to.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax For Business is a Nightmare Worst product ever. You have taken something so simple and made it a nightmare. Used it for a Trust and it would not create required forms like Schedule B... Help is WORTHLESS...
Date published: 2023-04-18
Rated 5 out of 5 by from Last Minute First Time Self Employed Heart racing and up against the clock, finally got my 1099 NEC because I lost it when it came originally. Tax day is something to easily skip over but Turbotax has been by my side since my bartending days now my family owns an insurance agency and Turbo tax still makes me feel like a pro! thank you
Date published: 2023-04-18
Rated 5 out of 5 by from Not Without Turbotax! I'm a 1099 consultant and there is NO WAY I could file my taxes without the help of Turbotax. Stellar experiences with online, live and phone assistance. Turbotax has helped me identify every business expense possible!
Date published: 2023-04-18
Rated 5 out of 5 by from STEP BY STEP GUIDANCE It was great to have step-by-step guidance. Turbotax took care of my needs and assisted me.
Date published: 2023-04-18
Rated 1 out of 5 by from Overcharged me -- forced to pay $270+ Turbotax charged me over $270+ for filing federal and 2 state returns with them. Highly don't recommend the service. I could've just hired an accountant at this rate to do them for me.
Date published: 2023-04-18
Rated 2 out of 5 by from Expensive, can not to change product, Difficult to navigate especially when changing product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1239
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Sorry I used it. I liked the disk Most likely will never use it again. I could not find the work after I did it to check if it was accurate and in the end I found out it was not and I had no idea how to change it. Cost was more that indicated.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Easy Step by Step - I've used Turbo Tax for years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax did a great job I thought it went pretty smooth and was able to achieve everything. However, it would've been more efficient if the search field was able to provide more information as to the deductibility of certain deductions with income limitations.
Date published: 2023-04-18
Rated 2 out of 5 by from buggy investment module, had to delete and re-add The investment module had a problem and seemed like it swapped the acquired and sold dates under the hood even though the data looked fine. I had to delete the whole section and add it again by hand. When I went to look for help, there is little to cover exposing an actual bug and there is not a straightforward way to get ahold of a person to talk to.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax For Business is a Nightmare Worst product ever. You have taken something so simple and made it a nightmare. Used it for a Trust and it would not create required forms like Schedule B... Help is WORTHLESS...
Date published: 2023-04-18
Rated 5 out of 5 by from Last Minute First Time Self Employed Heart racing and up against the clock, finally got my 1099 NEC because I lost it when it came originally. Tax day is something to easily skip over but Turbotax has been by my side since my bartending days now my family owns an insurance agency and Turbo tax still makes me feel like a pro! thank you
Date published: 2023-04-18
Rated 5 out of 5 by from Not Without Turbotax! I'm a 1099 consultant and there is NO WAY I could file my taxes without the help of Turbotax. Stellar experiences with online, live and phone assistance. Turbotax has helped me identify every business expense possible!
Date published: 2023-04-18
Rated 5 out of 5 by from STEP BY STEP GUIDANCE It was great to have step-by-step guidance. Turbotax took care of my needs and assisted me.
Date published: 2023-04-18
Rated 1 out of 5 by from Overcharged me -- forced to pay $270+ Turbotax charged me over $270+ for filing federal and 2 state returns with them. Highly don't recommend the service. I could've just hired an accountant at this rate to do them for me.
Date published: 2023-04-18
Rated 2 out of 5 by from Expensive, can not to change product, Difficult to navigate especially when changing product.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1239