TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Can’t believe they do this for me! It takes the worry out of doing my taxes! Would recommend to my friends and family!
Date published: 2021-02-28
Rated 5 out of 5 by from Such a Deal! After 20+ years of having a CPA do my tax returns, I decided to try Turbo Tax. Very happy that I did, as it saved me about $200, and I didn't have to leave the house!
Date published: 2021-02-28
Rated 5 out of 5 by from great great support easy to read and find what you need can't get any easier.
Date published: 2021-02-28
Rated 4 out of 5 by from WORKS WELL BUT SOME ANNOYING FEATURES SEEMED TIRESOME. ANNOYING THAT THEY TRY SO SELL AN UPGRADE MULTIPLE TIMES.
Date published: 2021-02-28
Rated 5 out of 5 by from Another easy year! Like the step by step organization that makes this process less painful.
Date published: 2021-02-28
Rated 3 out of 5 by from Unable to select depreciation method For the 2nd year I wish to express my extreme displeasure in the inability to select the type of depreciation I want to use. Turbo Tax automatically selects the double declining balance method and does not allow selection of another depreciation method. I was forced to go to the forms and enter the depreciation method and amounts claimed since I was using straight line depreciation. FIX THIS AND ALLOW FOR SELECTION OF DEPRECIATION METHOD DESIRED!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy easy 123, anyone can use the software. No need to waste money, turbo is turbo!
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax was easy to use It was easy to use, very efficient, and I feel someone with little computer skills could use this sight without much help.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to navigate Question easy to understand and answer. Could do a better job of bookmarking where you left off so I don't have to go thru the entire section again.
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing service! Tasha was extremely friendly, helpful and professional! Loved my tax experience!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1230
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Can’t believe they do this for me! It takes the worry out of doing my taxes! Would recommend to my friends and family!
Date published: 2021-02-28
Rated 5 out of 5 by from Such a Deal! After 20+ years of having a CPA do my tax returns, I decided to try Turbo Tax. Very happy that I did, as it saved me about $200, and I didn't have to leave the house!
Date published: 2021-02-28
Rated 5 out of 5 by from great great support easy to read and find what you need can't get any easier.
Date published: 2021-02-28
Rated 4 out of 5 by from WORKS WELL BUT SOME ANNOYING FEATURES SEEMED TIRESOME. ANNOYING THAT THEY TRY SO SELL AN UPGRADE MULTIPLE TIMES.
Date published: 2021-02-28
Rated 5 out of 5 by from Another easy year! Like the step by step organization that makes this process less painful.
Date published: 2021-02-28
Rated 3 out of 5 by from Unable to select depreciation method For the 2nd year I wish to express my extreme displeasure in the inability to select the type of depreciation I want to use. Turbo Tax automatically selects the double declining balance method and does not allow selection of another depreciation method. I was forced to go to the forms and enter the depreciation method and amounts claimed since I was using straight line depreciation. FIX THIS AND ALLOW FOR SELECTION OF DEPRECIATION METHOD DESIRED!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy easy 123, anyone can use the software. No need to waste money, turbo is turbo!
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax was easy to use It was easy to use, very efficient, and I feel someone with little computer skills could use this sight without much help.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to navigate Question easy to understand and answer. Could do a better job of bookmarking where you left off so I don't have to go thru the entire section again.
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing service! Tasha was extremely friendly, helpful and professional! Loved my tax experience!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1230