TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Used 10 years, but likely the last year If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by from $260 I should of hired an accountant Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by from TuboTax was outstanding The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by from It's good if your taxes are fairly simple If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
Rated 5 out of 5 by from great Turbo Tax is a great program. To use during any tax year
Date published: 2023-04-18
Rated 5 out of 5 by from Really great for importing stock trading info I was having trouble importing stock info on other tax sites and I loved how easy turbo tax made it to import my Robinhood info
Date published: 2023-04-18
Rated 5 out of 5 by from Well Done Turbo T It's really nice to know I can do my own taxes with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I have been using Turbo Tax Premium for several years to e-file. The interface is very user-friendly and motivational. I LOVE that I don't have to hunt for answers if I get stumped or unsure about what a question is asking or what I can deduct. They have answers built in that make sure everything is clearly explained. The graphics and screen/question transitions make it so easy and almost fun to complete my taxes. I always walk away feeling like I have gotten the best possible refund by using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is so easy! Turbo tax was simple and fast! It made this stressful time seem too easy and hassle free!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Used 10 years, but likely the last year If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by from $260 I should of hired an accountant Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by from TuboTax was outstanding The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by from It's good if your taxes are fairly simple If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
Rated 5 out of 5 by from great Turbo Tax is a great program. To use during any tax year
Date published: 2023-04-18
Rated 5 out of 5 by from Really great for importing stock trading info I was having trouble importing stock info on other tax sites and I loved how easy turbo tax made it to import my Robinhood info
Date published: 2023-04-18
Rated 5 out of 5 by from Well Done Turbo T It's really nice to know I can do my own taxes with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I have been using Turbo Tax Premium for several years to e-file. The interface is very user-friendly and motivational. I LOVE that I don't have to hunt for answers if I get stumped or unsure about what a question is asking or what I can deduct. They have answers built in that make sure everything is clearly explained. The graphics and screen/question transitions make it so easy and almost fun to complete my taxes. I always walk away feeling like I have gotten the best possible refund by using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is so easy! Turbo tax was simple and fast! It made this stressful time seem too easy and hassle free!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1227