TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 1 out of 5 by
NA is too short LOL from
Used 10 years, but likely the last year
If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by
JOSHL1978 from
$260 I should of hired an accountant
Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by
BJackson13306 from
TuboTax was outstanding
The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by
Boro1984 from
Love Turbo Tax
Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by
Rgna from
It's good if your taxes are fairly simple
If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
Rated 5 out of 5 by
antangfe from
great
Turbo Tax is a great program. To use during any tax year
Date published: 2023-04-18
Rated 5 out of 5 by
NaiomiJ from
Really great for importing stock trading info
I was having trouble importing stock info on other tax sites and I loved how easy turbo tax made it to import my Robinhood info
Date published: 2023-04-18
Rated 5 out of 5 by
sgru from
Well Done Turbo T
It's really nice to know I can do my own taxes with ease
Date published: 2023-04-18
Rated 5 out of 5 by
C_line from
Very easy to use
I have been using Turbo Tax Premium for several years to e-file. The interface is very user-friendly and motivational. I LOVE that I don't have to hunt for answers if I get stumped or unsure about what a question is asking or what I can deduct. They have answers built in that make sure everything is clearly explained. The graphics and screen/question transitions make it so easy and almost fun to complete my taxes. I always walk away feeling like I have gotten the best possible refund by using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by
Upinsmoke from
Turbo tax is so easy!
Turbo tax was simple and fast! It made this stressful time seem too easy and hassle free!
All TurboTax® Offerings Reviews - Page 1227
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
NA is too short LOL from
Used 10 years, but likely the last year
If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by
JOSHL1978 from
$260 I should of hired an accountant
Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by
BJackson13306 from
TuboTax was outstanding
The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by
Boro1984 from
Love Turbo Tax
Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by
Rgna from
It's good if your taxes are fairly simple
If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
Rated 5 out of 5 by
antangfe from
great
Turbo Tax is a great program. To use during any tax year
Date published: 2023-04-18
Rated 5 out of 5 by
NaiomiJ from
Really great for importing stock trading info
I was having trouble importing stock info on other tax sites and I loved how easy turbo tax made it to import my Robinhood info
Date published: 2023-04-18
Rated 5 out of 5 by
sgru from
Well Done Turbo T
It's really nice to know I can do my own taxes with ease
Date published: 2023-04-18
Rated 5 out of 5 by
C_line from
Very easy to use
I have been using Turbo Tax Premium for several years to e-file. The interface is very user-friendly and motivational. I LOVE that I don't have to hunt for answers if I get stumped or unsure about what a question is asking or what I can deduct. They have answers built in that make sure everything is clearly explained. The graphics and screen/question transitions make it so easy and almost fun to complete my taxes. I always walk away feeling like I have gotten the best possible refund by using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by
Upinsmoke from
Turbo tax is so easy!
Turbo tax was simple and fast! It made this stressful time seem too easy and hassle free!
All TurboTax® Offerings Reviews - Page 1227
Date published: 2023-04-18