TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service Very helpful with helping me solve my problem. Great service
Date published: 2021-02-25
Rated 5 out of 5 by from Love Thank you Turbo Tax for doing my taxes without you.
Date published: 2021-02-25
Rated 5 out of 5 by from Just amazing! So easy to use and every year it gets easier. God Bless Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Way Better than being charged over $300 for a CPA It was completely easy and in a step by step format that anyone could understand. They've made this process and pleasant as it could possibly be.
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy! They make it really easy not to make mistakes! Didn't take me long at all.
Date published: 2021-02-25
Rated 5 out of 5 by from extremely helpful and friendly staffs. Each tax experts is very promt and very friendly,patience and knowlegable . i had a wonderful experiance and will continue top use turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from This site is extremely helpful and easy to use. Never filed before, tried by myself for the first time Ran into a few problems, but easily got the help and got it resolved.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax Made It Easy It was so easy to use, and it gave me the confidence to do my taxes.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax needs education The process of filing with TurboTax was horrible this year. The "certified CPA's" were very unknowledgeable of things such as filing cryptocurrency and how to correct mistakes during the filing process. I ended up speaking to at least 7 or 8 different people and none of them could assist me. I ended up fixing my issues myself without assistance and honestly, I think I'd have been better off filing with a professional outside of TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Awesome All of the steps required were clear and to the point allowing for reassurance on a do it yourself website.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1224
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service Very helpful with helping me solve my problem. Great service
Date published: 2021-02-25
Rated 5 out of 5 by from Love Thank you Turbo Tax for doing my taxes without you.
Date published: 2021-02-25
Rated 5 out of 5 by from Just amazing! So easy to use and every year it gets easier. God Bless Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Way Better than being charged over $300 for a CPA It was completely easy and in a step by step format that anyone could understand. They've made this process and pleasant as it could possibly be.
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy! They make it really easy not to make mistakes! Didn't take me long at all.
Date published: 2021-02-25
Rated 5 out of 5 by from extremely helpful and friendly staffs. Each tax experts is very promt and very friendly,patience and knowlegable . i had a wonderful experiance and will continue top use turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from This site is extremely helpful and easy to use. Never filed before, tried by myself for the first time Ran into a few problems, but easily got the help and got it resolved.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax Made It Easy It was so easy to use, and it gave me the confidence to do my taxes.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax needs education The process of filing with TurboTax was horrible this year. The "certified CPA's" were very unknowledgeable of things such as filing cryptocurrency and how to correct mistakes during the filing process. I ended up speaking to at least 7 or 8 different people and none of them could assist me. I ended up fixing my issues myself without assistance and honestly, I think I'd have been better off filing with a professional outside of TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Awesome All of the steps required were clear and to the point allowing for reassurance on a do it yourself website.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1224