TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is Dependable I am a returning Turbo Tax user and felt comfortable using it and allowing the program to walk me through preparing the sections. I have found the explanation (?) notes helpful. For the first time, I used the chat function and spoke to Eric who researched the answer to my question and was able to help me continue with the filing. I wanted to set up pre-payments for next year's taxes and the program asked about that option and set up what is needed before I even asked for it. I was very comfortable and pleased with filing with Turbo Tax this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Effective Tax filing step-by-step processes with explanatory notes made tax prep as easy as possible. Seems to be error-free.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Simple and helpful and quick. Would recommend to new user
Date published: 2021-02-27
Rated 3 out of 5 by from change I felt like i was not trusting myself or you this year because of the new stream lined computer program....felt i had to double check all the time to make sure you all included everything....don't like changes...stressed me out
Date published: 2021-02-27
Rated 5 out of 5 by from easy, easy, easy Turbo Tax auto loads info from various sources saving a lot of keystrokes. makes suggestions, asks all the right questions, walks through reviews and efiles your returns. after years of doing this on paper, and years of paying big $$ for professionals, ill never go back. Turbo Tax all the way!
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax I had a problem with my return being accepted. Your Turbo Tax Experts were a great help to me.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax are alsome I love TurboTax but it keeps rejecting my stimulus checks I missed. My friend said his mother filed him on his taxes and he just got 3,000 back. My mother filed me and I supposed to get only 1800 back. What do I do?
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Software for Tax Preparation Simple, easy to use, easy to understand and thorough,
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Worked Great It was very fast and easy. Didn't have any problems
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome I have been filing with Turbo for about 10 years and every experience has been flawless. I have used their on line assistants with questions and received quick and accurate responses.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1160
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is Dependable I am a returning Turbo Tax user and felt comfortable using it and allowing the program to walk me through preparing the sections. I have found the explanation (?) notes helpful. For the first time, I used the chat function and spoke to Eric who researched the answer to my question and was able to help me continue with the filing. I wanted to set up pre-payments for next year's taxes and the program asked about that option and set up what is needed before I even asked for it. I was very comfortable and pleased with filing with Turbo Tax this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Effective Tax filing step-by-step processes with explanatory notes made tax prep as easy as possible. Seems to be error-free.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Simple and helpful and quick. Would recommend to new user
Date published: 2021-02-27
Rated 3 out of 5 by from change I felt like i was not trusting myself or you this year because of the new stream lined computer program....felt i had to double check all the time to make sure you all included everything....don't like changes...stressed me out
Date published: 2021-02-27
Rated 5 out of 5 by from easy, easy, easy Turbo Tax auto loads info from various sources saving a lot of keystrokes. makes suggestions, asks all the right questions, walks through reviews and efiles your returns. after years of doing this on paper, and years of paying big $$ for professionals, ill never go back. Turbo Tax all the way!
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax I had a problem with my return being accepted. Your Turbo Tax Experts were a great help to me.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax are alsome I love TurboTax but it keeps rejecting my stimulus checks I missed. My friend said his mother filed him on his taxes and he just got 3,000 back. My mother filed me and I supposed to get only 1800 back. What do I do?
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Software for Tax Preparation Simple, easy to use, easy to understand and thorough,
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Worked Great It was very fast and easy. Didn't have any problems
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome I have been filing with Turbo for about 10 years and every experience has been flawless. I have used their on line assistants with questions and received quick and accurate responses.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1160