TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Too many ads, not as easy now I did not find this year's experience as seamless. There used to be more explanations throughout the filing process using the basic product. Now it felt like every step of the way I was being pushed to purchase more. Will probably use a different product next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes Filing Taxes Easy The user experience design is smart - easy to follow, conversational tone.
Date published: 2023-04-18
Rated 1 out of 5 by from May God have mercy on your soul. I sincerely hope that when our species ventures beyond this planet and journeys to the stars, we leave TurboTax behind. Never had I had such sheer displeasure and agony from filing paperwork which I had to pay (too much for) to file documents I LEGALLY have to file.
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The program itself is great, as far as making sure you get your highest refund possible, and following all the tax laws between federal and state. It's way too expensive though, considering how you can't just upload all documents you could possibly need to.
Date published: 2023-04-18
Rated 4 out of 5 by from Solid It's taxes, meh--. Oh, need to eat up characters..
Date published: 2023-04-18
Rated 5 out of 5 by from HIGHLY RECOMMEND TURBO TAX WE HAVE BEEN USING THIS PRODUCT FOR YEARS AND IT JUST GETS BETTER WITH TIME. THEY FIND DEDUCTIONS BY ASKING SIMPLE EASY TO UNDERSTAND QUESTIONS AND REVIEW ALWAYS GIVE US CONFIDENCE IN OUR FILING
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Helps Taxes are so confusing. Turbo Tax really does help to take the guess work out.
Date published: 2023-04-18
Rated 5 out of 5 by from Well worth the purchase price TurboTax makes it easy to import tax forms that you receive from brokerage firms, banks, and other institutions, and it eliminates (or greatly eases) the need to calculate foreign taxes and other arcane information. I've used TurboTax for over a decade, and all has been well. It's well worth the purchase price
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes Taxes Easy! TurboTax made filing my taxes so easy. I am a busy mom of 2 and I appreciate how convenient and easy doing my taxes was. I recommend this to all my friends every year! This is my fourth year filing with them, and I don't have any complaints!
Date published: 2023-04-18
Rated 5 out of 5 by from It was easy to file for my small LLC! Very easy to walkthrough the whole process with turbo tax business.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1160
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too many ads, not as easy now I did not find this year's experience as seamless. There used to be more explanations throughout the filing process using the basic product. Now it felt like every step of the way I was being pushed to purchase more. Will probably use a different product next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes Filing Taxes Easy The user experience design is smart - easy to follow, conversational tone.
Date published: 2023-04-18
Rated 1 out of 5 by from May God have mercy on your soul. I sincerely hope that when our species ventures beyond this planet and journeys to the stars, we leave TurboTax behind. Never had I had such sheer displeasure and agony from filing paperwork which I had to pay (too much for) to file documents I LEGALLY have to file.
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The program itself is great, as far as making sure you get your highest refund possible, and following all the tax laws between federal and state. It's way too expensive though, considering how you can't just upload all documents you could possibly need to.
Date published: 2023-04-18
Rated 4 out of 5 by from Solid It's taxes, meh--. Oh, need to eat up characters..
Date published: 2023-04-18
Rated 5 out of 5 by from HIGHLY RECOMMEND TURBO TAX WE HAVE BEEN USING THIS PRODUCT FOR YEARS AND IT JUST GETS BETTER WITH TIME. THEY FIND DEDUCTIONS BY ASKING SIMPLE EASY TO UNDERSTAND QUESTIONS AND REVIEW ALWAYS GIVE US CONFIDENCE IN OUR FILING
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Helps Taxes are so confusing. Turbo Tax really does help to take the guess work out.
Date published: 2023-04-18
Rated 5 out of 5 by from Well worth the purchase price TurboTax makes it easy to import tax forms that you receive from brokerage firms, banks, and other institutions, and it eliminates (or greatly eases) the need to calculate foreign taxes and other arcane information. I've used TurboTax for over a decade, and all has been well. It's well worth the purchase price
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes Taxes Easy! TurboTax made filing my taxes so easy. I am a busy mom of 2 and I appreciate how convenient and easy doing my taxes was. I recommend this to all my friends every year! This is my fourth year filing with them, and I don't have any complaints!
Date published: 2023-04-18
Rated 5 out of 5 by from It was easy to file for my small LLC! Very easy to walkthrough the whole process with turbo tax business.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1160