TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
Jojo800 from
bad
The process for filing a 1099 is complicated and there are no/poor explinations for how to file a 1099.
Date published: 2023-04-18
Rated 4 out of 5 by
B Noches from
Good not Great
Helped me get taxes done, was a pain but taxes are a pain so is paperwork and computers, money is the root to all evil someone very wise once stated, so true, so true.
Date published: 2023-04-18
Rated 2 out of 5 by
Doesntmatterdoesitnowman from
Forced to pay
It seems the free edition no longer exists, as I tried to get around purchasing the deluxe 3 times, and was not allowed.
Date published: 2023-04-18
Rated 3 out of 5 by
Bugbee from
It was ok
Cost to much and it took to long and it cost to much
Date published: 2023-04-18
Rated 2 out of 5 by
MFS Nightmare from
Married Filling Separately is a nightmare
The instructions and order of operations for married filing separately is atrociously bad. It makes zero sense to fill out all the incomes and taxes and have the difference of income listed as "other income in addition to all the other line items. the help articles are useless and confuse the issue even more.
Date published: 2023-04-18
Rated 5 out of 5 by
Anacaona72 from
Loyal Customer for Over 20 years
There was a hiccup installing for me, but after that was resolved it was easy to work through. Only issue is that I found the closing disclosure statements repetitive and redundant.
Date published: 2023-04-18
Rated 5 out of 5 by
T Star from
Turbo Tax is Awesome!
Quick and easy calculating and filing. Got my return very fast!
Date published: 2023-04-18
Rated 2 out of 5 by
BW J from
Turbo Tax not an easy solution
Turbo tax has become too difficult to navigate. I don't feel that I can use it in the future. The fees continue to increase which does not make it cost-beneficial.
Date published: 2023-04-18
Rated 5 out of 5 by
BlackGreenGirl from
Turbo Tax is Awesome!
Been using TurboTax for years. Easy and convenient.
Date published: 2023-04-18
Rated 1 out of 5 by
turbotaxrobbery from
Turbo Tax is HORRIBLE
They try to get you to upgrade, luring you into saving more, and being exceptionally vague and misleading at that. I will never use turbo tax again, and will be returning to H&R Block going forward. I CAN PAY LESS AND STILL GET LIVE HELP. I have used Turbo Tax for years and have never been so disappointed. Furthermore after exploring options I was unable to cancel premium, BUT for live help Turbo Tax TO SOLVE THE ISSUE wanted even more money. Never again. Could not give 0 stars but would have. Funny that isn't an option, they would have zero stars already
All TurboTax® Offerings Reviews - Page 1120
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Jojo800 from
bad
The process for filing a 1099 is complicated and there are no/poor explinations for how to file a 1099.
Date published: 2023-04-18
Rated 4 out of 5 by
B Noches from
Good not Great
Helped me get taxes done, was a pain but taxes are a pain so is paperwork and computers, money is the root to all evil someone very wise once stated, so true, so true.
Date published: 2023-04-18
Rated 2 out of 5 by
Doesntmatterdoesitnowman from
Forced to pay
It seems the free edition no longer exists, as I tried to get around purchasing the deluxe 3 times, and was not allowed.
Date published: 2023-04-18
Rated 3 out of 5 by
Bugbee from
It was ok
Cost to much and it took to long and it cost to much
Date published: 2023-04-18
Rated 2 out of 5 by
MFS Nightmare from
Married Filling Separately is a nightmare
The instructions and order of operations for married filing separately is atrociously bad. It makes zero sense to fill out all the incomes and taxes and have the difference of income listed as "other income in addition to all the other line items. the help articles are useless and confuse the issue even more.
Date published: 2023-04-18
Rated 5 out of 5 by
Anacaona72 from
Loyal Customer for Over 20 years
There was a hiccup installing for me, but after that was resolved it was easy to work through. Only issue is that I found the closing disclosure statements repetitive and redundant.
Date published: 2023-04-18
Rated 5 out of 5 by
T Star from
Turbo Tax is Awesome!
Quick and easy calculating and filing. Got my return very fast!
Date published: 2023-04-18
Rated 2 out of 5 by
BW J from
Turbo Tax not an easy solution
Turbo tax has become too difficult to navigate. I don't feel that I can use it in the future. The fees continue to increase which does not make it cost-beneficial.
Date published: 2023-04-18
Rated 5 out of 5 by
BlackGreenGirl from
Turbo Tax is Awesome!
Been using TurboTax for years. Easy and convenient.
Date published: 2023-04-18
Rated 1 out of 5 by
turbotaxrobbery from
Turbo Tax is HORRIBLE
They try to get you to upgrade, luring you into saving more, and being exceptionally vague and misleading at that. I will never use turbo tax again, and will be returning to H&R Block going forward. I CAN PAY LESS AND STILL GET LIVE HELP. I have used Turbo Tax for years and have never been so disappointed. Furthermore after exploring options I was unable to cancel premium, BUT for live help Turbo Tax TO SOLVE THE ISSUE wanted even more money. Never again. Could not give 0 stars but would have. Funny that isn't an option, they would have zero stars already
All TurboTax® Offerings Reviews - Page 1120
Date published: 2023-04-18