TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from good awesoje very good easy and the time spent made it very efficient
Date published: 2021-02-25
Rated 5 out of 5 by from better than I thought as first time user I am super impressed how well this is guiding you thru
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy and self-explanatory I have used TurboTax for the last 8 years and have always found it to be very user-friendly and cover all my tax situations along with questioning of tax situations that I had never thought of.
Date published: 2021-02-25
Rated 5 out of 5 by from Good Good and i'would and I would recommend it to someone else while they prepare their taxes I had a good experience with them so I would recommend them going with TurboTax okay
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax puts the tax in "Brass Tax" This is year 8 for me using turbo tax and it keeps getting better. They walk you thru every step with straight forward questions, an intuitive user interface that gets you done quickly and accurately. I have not had once bad experience using TurboTax. Thanks Intuit!
Date published: 2021-02-25
Rated 4 out of 5 by from Some Obvious Bugs This Year Normally, everything goes smoothly in doing our taxes. However, this year there seemed to be a small snag. Even though I informed the software that we no longer had a self employed business from home (that my wife had closed and disposed of the business the PREVIOUS tax year in 2019), it kept asking us questions for this year of 2020. We no longer own or work the business! So, that was very frustrating and confusing. I answered questions and filled in blanks to the best of my ability. However, we had NO INCOME and NO EXPENSES. So, it all seemed pointless. I had already removed that business as income at the very start of the entire process. It still kept popping up.
Date published: 2021-02-25
Rated 5 out of 5 by from The on line chat was very helpful The program easy to follow and the on line chat is awesome
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Process Only recommendation would be to illustrate the impact of COVID relief payments on current return to help prepare for next year's return.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME OVERALL NAVIGATION THROUGH EACH SECTION OF THE PROGRAM IS AWESOME!
Date published: 2021-02-25
Rated 5 out of 5 by from WON'T PAY ANYONE ELSE TO FILE FOR ME NO MORE! Filing with turbo tax was as easy as eating a sandwich, they explain every single step as if you're a 2 year old (which I love!). I'll never pay hundreds of dollars to someone to do what I did in less than half hour. Thanks TurboTax!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1120
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from good awesoje very good easy and the time spent made it very efficient
Date published: 2021-02-25
Rated 5 out of 5 by from better than I thought as first time user I am super impressed how well this is guiding you thru
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy and self-explanatory I have used TurboTax for the last 8 years and have always found it to be very user-friendly and cover all my tax situations along with questioning of tax situations that I had never thought of.
Date published: 2021-02-25
Rated 5 out of 5 by from Good Good and i'would and I would recommend it to someone else while they prepare their taxes I had a good experience with them so I would recommend them going with TurboTax okay
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax puts the tax in "Brass Tax" This is year 8 for me using turbo tax and it keeps getting better. They walk you thru every step with straight forward questions, an intuitive user interface that gets you done quickly and accurately. I have not had once bad experience using TurboTax. Thanks Intuit!
Date published: 2021-02-25
Rated 4 out of 5 by from Some Obvious Bugs This Year Normally, everything goes smoothly in doing our taxes. However, this year there seemed to be a small snag. Even though I informed the software that we no longer had a self employed business from home (that my wife had closed and disposed of the business the PREVIOUS tax year in 2019), it kept asking us questions for this year of 2020. We no longer own or work the business! So, that was very frustrating and confusing. I answered questions and filled in blanks to the best of my ability. However, we had NO INCOME and NO EXPENSES. So, it all seemed pointless. I had already removed that business as income at the very start of the entire process. It still kept popping up.
Date published: 2021-02-25
Rated 5 out of 5 by from The on line chat was very helpful The program easy to follow and the on line chat is awesome
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Process Only recommendation would be to illustrate the impact of COVID relief payments on current return to help prepare for next year's return.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME OVERALL NAVIGATION THROUGH EACH SECTION OF THE PROGRAM IS AWESOME!
Date published: 2021-02-25
Rated 5 out of 5 by from WON'T PAY ANYONE ELSE TO FILE FOR ME NO MORE! Filing with turbo tax was as easy as eating a sandwich, they explain every single step as if you're a 2 year old (which I love!). I'll never pay hundreds of dollars to someone to do what I did in less than half hour. Thanks TurboTax!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1120