TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from turbo is good, very efficient . its basic easy to use, i enjoy using turbo-tax for myself.
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible You shouldn't let normal people do this. zero stars
Date published: 2023-04-18
Rated 5 out of 5 by from Gets Better Every Year Even though my taxes get more and more expensive, and complicated, the program keeps tabs on all the requirements and the interview questions are really on target. Great Job!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Pretty seamless and helpful. The only problem is that unlike previous years, I wasn't able to use 2022 Premier and 2022 Home and Business on the same computer at the same time.
Date published: 2023-04-18
Rated 5 out of 5 by from VERY easy to use Turbo Tax makes doing taxes very easy and painless to complete. The system is easy to use at all levels,
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to navigate and simplistic direction to file Very easy to navigate and the tips and info provided is helpful to the common filer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax has lots of aids taxes all done. Love that you have my info on file and I don't have to fill everything out. Also make state taxes so much easier.
Date published: 2023-04-18
Rated 1 out of 5 by from last time I use you guys. im done with you guys. I won't be using this services any longer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is excellent Using Turbo tax was easy to use. Great experience in preparing my tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Tedious, but Effective I tried to get an agent to do my taxes, but the process of getting the agent setup was too much of a hassle. I uploaded all of my documents but I was asked for them multiple times by the system. So, I decided to the taxes myself and I still had no direct access to the W2s or other documents so I had to upload the documents again. The other issue was the system was not responsive to any updates. I lost my husband last year and despite noting it, the system took me through all the steps as if he were still here.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1107
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from turbo is good, very efficient . its basic easy to use, i enjoy using turbo-tax for myself.
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible You shouldn't let normal people do this. zero stars
Date published: 2023-04-18
Rated 5 out of 5 by from Gets Better Every Year Even though my taxes get more and more expensive, and complicated, the program keeps tabs on all the requirements and the interview questions are really on target. Great Job!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Pretty seamless and helpful. The only problem is that unlike previous years, I wasn't able to use 2022 Premier and 2022 Home and Business on the same computer at the same time.
Date published: 2023-04-18
Rated 5 out of 5 by from VERY easy to use Turbo Tax makes doing taxes very easy and painless to complete. The system is easy to use at all levels,
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to navigate and simplistic direction to file Very easy to navigate and the tips and info provided is helpful to the common filer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax has lots of aids taxes all done. Love that you have my info on file and I don't have to fill everything out. Also make state taxes so much easier.
Date published: 2023-04-18
Rated 1 out of 5 by from last time I use you guys. im done with you guys. I won't be using this services any longer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is excellent Using Turbo tax was easy to use. Great experience in preparing my tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Tedious, but Effective I tried to get an agent to do my taxes, but the process of getting the agent setup was too much of a hassle. I uploaded all of my documents but I was asked for them multiple times by the system. So, I decided to the taxes myself and I still had no direct access to the W2s or other documents so I had to upload the documents again. The other issue was the system was not responsive to any updates. I lost my husband last year and despite noting it, the system took me through all the steps as if he were still here.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1107