TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
london bee from
turbo is good, very efficient .
its basic easy to use, i enjoy using turbo-tax for myself.
Date published: 2023-04-18
Rated 1 out of 5 by
AGgggggggggggggggggggggg from
Terrible
You shouldn't let normal people do this. zero stars
Date published: 2023-04-18
Rated 5 out of 5 by
Meticulous Business Owner from
Gets Better Every Year
Even though my taxes get more and more expensive, and complicated, the program keeps tabs on all the requirements and the interview questions are really on target. Great Job!
Date published: 2023-04-18
Rated 5 out of 5 by
Solamente30 from
TurboTax
Pretty seamless and helpful. The only problem is that unlike previous years, I wasn't able to use 2022 Premier and 2022 Home and Business on the same computer at the same time.
Date published: 2023-04-18
Rated 5 out of 5 by
Dave 1993 from
VERY easy to use
Turbo Tax makes doing taxes very easy and painless to complete. The system is easy to use at all levels,
Date published: 2023-04-18
Rated 5 out of 5 by
DHugh from
Easy to navigate and simplistic direction to file
Very easy to navigate and the tips and info provided is helpful to the common filer.
Date published: 2023-04-18
Rated 5 out of 5 by
Sunshine Barb from
Turbo Tax has lots of aids taxes all done.
Love that you have my info on file and I don't have to fill everything out. Also make state taxes so much easier.
Date published: 2023-04-18
Rated 1 out of 5 by
Ben Jovii from
last time I use you guys.
im done with you guys. I won't be using this services any longer.
Date published: 2023-04-18
Rated 5 out of 5 by
Paul1952 from
Turbo tax is excellent
Using Turbo tax was easy to use. Great experience in preparing my tax.
Date published: 2023-04-18
Rated 5 out of 5 by
Tax Process Review from
Tedious, but Effective
I tried to get an agent to do my taxes, but the process of getting the agent setup was too much of a hassle. I uploaded all of my documents but I was asked for them multiple times by the system. So, I decided to the taxes myself and I still had no direct access to the W2s or other documents so I had to upload the documents again. The other issue was the system was not responsive to any updates. I lost my husband last year and despite noting it, the system took me through all the steps as if he were still here.
All TurboTax® Offerings Reviews - Page 1107
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
london bee from
turbo is good, very efficient .
its basic easy to use, i enjoy using turbo-tax for myself.
Date published: 2023-04-18
Rated 1 out of 5 by
AGgggggggggggggggggggggg from
Terrible
You shouldn't let normal people do this. zero stars
Date published: 2023-04-18
Rated 5 out of 5 by
Meticulous Business Owner from
Gets Better Every Year
Even though my taxes get more and more expensive, and complicated, the program keeps tabs on all the requirements and the interview questions are really on target. Great Job!
Date published: 2023-04-18
Rated 5 out of 5 by
Solamente30 from
TurboTax
Pretty seamless and helpful. The only problem is that unlike previous years, I wasn't able to use 2022 Premier and 2022 Home and Business on the same computer at the same time.
Date published: 2023-04-18
Rated 5 out of 5 by
Dave 1993 from
VERY easy to use
Turbo Tax makes doing taxes very easy and painless to complete. The system is easy to use at all levels,
Date published: 2023-04-18
Rated 5 out of 5 by
DHugh from
Easy to navigate and simplistic direction to file
Very easy to navigate and the tips and info provided is helpful to the common filer.
Date published: 2023-04-18
Rated 5 out of 5 by
Sunshine Barb from
Turbo Tax has lots of aids taxes all done.
Love that you have my info on file and I don't have to fill everything out. Also make state taxes so much easier.
Date published: 2023-04-18
Rated 1 out of 5 by
Ben Jovii from
last time I use you guys.
im done with you guys. I won't be using this services any longer.
Date published: 2023-04-18
Rated 5 out of 5 by
Paul1952 from
Turbo tax is excellent
Using Turbo tax was easy to use. Great experience in preparing my tax.
Date published: 2023-04-18
Rated 5 out of 5 by
Tax Process Review from
Tedious, but Effective
I tried to get an agent to do my taxes, but the process of getting the agent setup was too much of a hassle. I uploaded all of my documents but I was asked for them multiple times by the system. So, I decided to the taxes myself and I still had no direct access to the W2s or other documents so I had to upload the documents again. The other issue was the system was not responsive to any updates. I lost my husband last year and despite noting it, the system took me through all the steps as if he were still here.
All TurboTax® Offerings Reviews - Page 1107
Date published: 2023-04-18