TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from TurboTax Deluxe Live This is not worth the money and was so mad and disappointed that I paid for it. I couldn't get any help. Questions asked couldn't be answered by the bots and no real live help.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to understand Great step by step process. It was easy to follow!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax No. 01 I've been using turbo tax for my annual income filing for eleven years and I am highly satisfied.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use This was very easy to use for it being my first time filing taxes..
Date published: 2021-03-01
Rated 3 out of 5 by from Problem? No help My e-filing was rejected by the IRS supposedly because the AGI didn't match previous year. After requesting a copy from IRS, I confirmed that the AGI DOES match. Contacted TurboTax for advice. Waited 30 minutes. Spent another 25 online with a tax "expert" who eventually copy/pasted text from a manual essentially saying "sometimes these things happen. You can just print and mail your form." Wow. $145 well spent.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Job Thanks Turbo Tax for finding all my deductions. I am thrilled.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo is the way to go!!! I have been using TurboTax for over 15 years and I have not complaints and it is so user friendly. I appreciate the double check and even triple checking things before you actually file. I have not reason to use another service. Thank you Turbo tax!!
Date published: 2021-03-01
Rated 5 out of 5 by from Wonderful! Easy to use, and very helpful with tips and instructions.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome and free! very helpful as a college student and i had no clue what to do
Date published: 2021-03-01
Rated 5 out of 5 by from You can do it! Go with Live Deluxe and someone is always available to help you out. It seems daunting, but you can file your taxes without spending hundreds or thousands of dollars on a CPA.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1106
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax Deluxe Live This is not worth the money and was so mad and disappointed that I paid for it. I couldn't get any help. Questions asked couldn't be answered by the bots and no real live help.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to understand Great step by step process. It was easy to follow!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax No. 01 I've been using turbo tax for my annual income filing for eleven years and I am highly satisfied.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use This was very easy to use for it being my first time filing taxes..
Date published: 2021-03-01
Rated 3 out of 5 by from Problem? No help My e-filing was rejected by the IRS supposedly because the AGI didn't match previous year. After requesting a copy from IRS, I confirmed that the AGI DOES match. Contacted TurboTax for advice. Waited 30 minutes. Spent another 25 online with a tax "expert" who eventually copy/pasted text from a manual essentially saying "sometimes these things happen. You can just print and mail your form." Wow. $145 well spent.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Job Thanks Turbo Tax for finding all my deductions. I am thrilled.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo is the way to go!!! I have been using TurboTax for over 15 years and I have not complaints and it is so user friendly. I appreciate the double check and even triple checking things before you actually file. I have not reason to use another service. Thank you Turbo tax!!
Date published: 2021-03-01
Rated 5 out of 5 by from Wonderful! Easy to use, and very helpful with tips and instructions.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome and free! very helpful as a college student and i had no clue what to do
Date published: 2021-03-01
Rated 5 out of 5 by from You can do it! Go with Live Deluxe and someone is always available to help you out. It seems daunting, but you can file your taxes without spending hundreds or thousands of dollars on a CPA.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1106