TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax is getting bad The system both on the computer and the app would continue to bug out and no upload the correct numbers. At one point my return became completely broken and I had to start over.
Date published: 2021-02-24
Rated 4 out of 5 by from Thorough and complete I liked everything except when it told me I needed to review, but didn't tell me why. Plus, in the review process, it got stuck in a loop, so it kept reviewing the same thing over and over again and again and again...
Date published: 2021-02-24
Rated 5 out of 5 by from simple and informative It gets straight to the point, and it has plenty of help to help you understand what something is so I don't have to do my own personal research.
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax is very professional Andre, and another customer service agent i spoke to where very nice and clear about my concerns
Date published: 2021-02-24
Rated 5 out of 5 by from good it was ok Im likke fporced to do this I dont know why you insist
Date published: 2021-02-24
Rated 4 out of 5 by from Long time user I have been using Turbo Tax for over 15 years. Whether its buying a new home, natural disaster, mandatory health insurance or this past year of dealing with short term capital gains from the sale of stock, Turbo Tax always has the answers I need.
Date published: 2021-02-24
Rated 1 out of 5 by from TURBOTAX IS TERRIBLE I HQVE BEEN FILING MY TAXES WITH YALL FOR YEARS AND NEVER HAD TO PAY 120.00. REALLY UPSETTING, AND A RIPE OFF.
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy! TurboTax is so easy to use and understand. It makes the process less cumbersome.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use for senior citizen. Just need to have all your documents.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product Very easy to understand. Step by Step Instructions make it fool proof.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1084
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax is getting bad The system both on the computer and the app would continue to bug out and no upload the correct numbers. At one point my return became completely broken and I had to start over.
Date published: 2021-02-24
Rated 4 out of 5 by from Thorough and complete I liked everything except when it told me I needed to review, but didn't tell me why. Plus, in the review process, it got stuck in a loop, so it kept reviewing the same thing over and over again and again and again...
Date published: 2021-02-24
Rated 5 out of 5 by from simple and informative It gets straight to the point, and it has plenty of help to help you understand what something is so I don't have to do my own personal research.
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax is very professional Andre, and another customer service agent i spoke to where very nice and clear about my concerns
Date published: 2021-02-24
Rated 5 out of 5 by from good it was ok Im likke fporced to do this I dont know why you insist
Date published: 2021-02-24
Rated 4 out of 5 by from Long time user I have been using Turbo Tax for over 15 years. Whether its buying a new home, natural disaster, mandatory health insurance or this past year of dealing with short term capital gains from the sale of stock, Turbo Tax always has the answers I need.
Date published: 2021-02-24
Rated 1 out of 5 by from TURBOTAX IS TERRIBLE I HQVE BEEN FILING MY TAXES WITH YALL FOR YEARS AND NEVER HAD TO PAY 120.00. REALLY UPSETTING, AND A RIPE OFF.
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy! TurboTax is so easy to use and understand. It makes the process less cumbersome.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use for senior citizen. Just need to have all your documents.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product Very easy to understand. Step by Step Instructions make it fool proof.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1084