TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Really easy! Will use this tax site again! This is a very easy to use tax site!
Date published: 2021-02-23
Rated 5 out of 5 by from Experts really know their business! I was having trouble with a 1099-R form and Scott reviewed each form and found the problem and explained what the problem had been. Very courteous and knowledgeable
Date published: 2021-02-23
Rated 5 out of 5 by from easy w excellet help! Richard was incredibly helpful, patient and caring,
Date published: 2021-02-23
Rated 4 out of 5 by from Turbotax is Awsome I did not engage with a live customer service agent
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is quick and EASY I had a few forms that Turbo Tax did not ask me about so I requested an appointment with a specialist and She was so kind and resolved my questions very fast and painless. Very professional person. Thank you
Date published: 2021-02-23
Rated 5 out of 5 by from Like turbo tax I think the charges for simple tax return is too much
Date published: 2021-02-23
Rated 5 out of 5 by from Marisela saved me I got stuck on a MN e-file issue and Marisela was very professional and patient. She helped me figure it out! I was able to e-file after all.
Date published: 2021-02-23
Rated 3 out of 5 by from System has flaws An hour online with an expert did not help in overriding a system error. I eventually figured it out on my own. All I had to do was change a 0 to a blank entry. But, I had to figure that out on my own.
Date published: 2021-02-23
Rated 3 out of 5 by from Disappointed I didnt care to pay 40 bucks for the deluxe but really 120 im so sad that i filed my taxes last year and had an HSA and now this year it cost me 120. May be my last year using TT
Date published: 2021-02-23
Rated 4 out of 5 by from Calculator has issues. The calculator gives an error message and has to be closed and reopened for it to work.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1072
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Really easy! Will use this tax site again! This is a very easy to use tax site!
Date published: 2021-02-23
Rated 5 out of 5 by from Experts really know their business! I was having trouble with a 1099-R form and Scott reviewed each form and found the problem and explained what the problem had been. Very courteous and knowledgeable
Date published: 2021-02-23
Rated 5 out of 5 by from easy w excellet help! Richard was incredibly helpful, patient and caring,
Date published: 2021-02-23
Rated 4 out of 5 by from Turbotax is Awsome I did not engage with a live customer service agent
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is quick and EASY I had a few forms that Turbo Tax did not ask me about so I requested an appointment with a specialist and She was so kind and resolved my questions very fast and painless. Very professional person. Thank you
Date published: 2021-02-23
Rated 5 out of 5 by from Like turbo tax I think the charges for simple tax return is too much
Date published: 2021-02-23
Rated 5 out of 5 by from Marisela saved me I got stuck on a MN e-file issue and Marisela was very professional and patient. She helped me figure it out! I was able to e-file after all.
Date published: 2021-02-23
Rated 3 out of 5 by from System has flaws An hour online with an expert did not help in overriding a system error. I eventually figured it out on my own. All I had to do was change a 0 to a blank entry. But, I had to figure that out on my own.
Date published: 2021-02-23
Rated 3 out of 5 by from Disappointed I didnt care to pay 40 bucks for the deluxe but really 120 im so sad that i filed my taxes last year and had an HSA and now this year it cost me 120. May be my last year using TT
Date published: 2021-02-23
Rated 4 out of 5 by from Calculator has issues. The calculator gives an error message and has to be closed and reopened for it to work.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1072