TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is the Best!!! This is not the first time my taxes were prepared on Turbo Tax, however this is the first time I prepared them myself and it was so easy!!! Even though I owe the IRS this year I still give Turbo Tax 2 thumbs up!!!
Date published: 2021-03-03
Rated 5 out of 5 by from thanks! also great to have my stuff ready to go Super easy to use. Thanks for always checking over my filing 6000000 times
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is the best! it was a great and they helped me when need definitly will continue to use in the future
Date published: 2021-03-03
Rated 2 out of 5 by from Cost to much Just because I sold a small amount of stock I shouldn't have to pay 90$, don't get why it was 50 for my state, and didn't see anything about a charge to use my return to pay that 140 till the end which made it 180. Seems pretty ridiculous since you definitely make it sound FREE. The only reason I finished and paid is because I spent a couple hours doing this. I WILL NOT BE USING YOU ALL NEXT YEAR!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is WONDERFUL Filing with Turbo Tax it was fast and easy. Just the waiting game now.
Date published: 2021-03-03
Rated 4 out of 5 by from Better than Expected This is the first time that I've actually had to use the business version of Turbotax and it was much easier than I thought. I also had a lot less income from my business due to the pandemic so that may have been why it worked so well.
Date published: 2021-03-03
Rated 5 out of 5 by from Very User Friendly This was my first time filing taxes in a long time without the help of a CPA. It was very user friendly and walks you step by step. Felt very confident that it was done right.
Date published: 2021-03-03
Rated 5 out of 5 by from Not hard to use As a first time user, and someone who has used professional tax software in the past I found this easy to use. However I am more used to just going to forms and filling them in. With this type of software you always have to answer questions which I kind of find annoying and when going back to corrections, I very often had to re enter information which I found annoying. All and all, I will use it again.
Date published: 2021-03-03
Rated 3 out of 5 by from 2020 Turbo Tax Disc 1st disc I bought from Costco didnt work, very inconvenient ! had to go back turn it in and get another one, very inconvenient ! Did I say inconvenient yet! Also, this year wasnt as easy to follow along.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast & easy to use I have used Turbo Tax for years. Never had an issue. Fast, easy, & free to use
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 892
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is the Best!!! This is not the first time my taxes were prepared on Turbo Tax, however this is the first time I prepared them myself and it was so easy!!! Even though I owe the IRS this year I still give Turbo Tax 2 thumbs up!!!
Date published: 2021-03-03
Rated 5 out of 5 by from thanks! also great to have my stuff ready to go Super easy to use. Thanks for always checking over my filing 6000000 times
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is the best! it was a great and they helped me when need definitly will continue to use in the future
Date published: 2021-03-03
Rated 2 out of 5 by from Cost to much Just because I sold a small amount of stock I shouldn't have to pay 90$, don't get why it was 50 for my state, and didn't see anything about a charge to use my return to pay that 140 till the end which made it 180. Seems pretty ridiculous since you definitely make it sound FREE. The only reason I finished and paid is because I spent a couple hours doing this. I WILL NOT BE USING YOU ALL NEXT YEAR!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is WONDERFUL Filing with Turbo Tax it was fast and easy. Just the waiting game now.
Date published: 2021-03-03
Rated 4 out of 5 by from Better than Expected This is the first time that I've actually had to use the business version of Turbotax and it was much easier than I thought. I also had a lot less income from my business due to the pandemic so that may have been why it worked so well.
Date published: 2021-03-03
Rated 5 out of 5 by from Very User Friendly This was my first time filing taxes in a long time without the help of a CPA. It was very user friendly and walks you step by step. Felt very confident that it was done right.
Date published: 2021-03-03
Rated 5 out of 5 by from Not hard to use As a first time user, and someone who has used professional tax software in the past I found this easy to use. However I am more used to just going to forms and filling them in. With this type of software you always have to answer questions which I kind of find annoying and when going back to corrections, I very often had to re enter information which I found annoying. All and all, I will use it again.
Date published: 2021-03-03
Rated 3 out of 5 by from 2020 Turbo Tax Disc 1st disc I bought from Costco didnt work, very inconvenient ! had to go back turn it in and get another one, very inconvenient ! Did I say inconvenient yet! Also, this year wasnt as easy to follow along.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast & easy to use I have used Turbo Tax for years. Never had an issue. Fast, easy, & free to use
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 892