TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I Love TurboTax Live agents were very helpful and knew what they were talking about. The ease of the process never changes. This is my 7th time and I am happy about it.
Date published: 2023-01-28
Rated 1 out of 5 by from Not so awesome after all. This is the third time I was rejected because of my I.P pin number and I know it's correct because I received it last year by mail an yet still I'm being rejected what is the problem?
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax Is Awesome!!! Everything went smooth no problems. Will continue to use instead of paying a person!
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Been using for years - always easy and stress free!
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is great I had a great experience. The turbo tax guide was very helpful also.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Experience! I had a bit of difficulty learning the Software and completing the information on my own. I asked my representative for assistance she answered all my questions and concerns.
Date published: 2023-01-28
Rated 5 out of 5 by from Amazing every year Helpful, easy to understand and process. Will be doing our taxes like this forever!!
Date published: 2023-01-28
Rated 4 out of 5 by from SUPRISE FEES ! dont appreciate the surprise mandatory $39 fee that appears if you need to file a marketplace form. should state in the beginning - if you need to file this or that you will have to pay x amount extra. Still trying to figure out how I went from free to $78.00 WITHOUT any guarantees.
Date published: 2023-01-28
Rated 5 out of 5 by from been here 8 years never fails so easy they even called me to make sure im ok so sweet
Date published: 2023-01-28
Rated 3 out of 5 by from Some areas confusing Not user friendly and I was bombarded with ads trying to get me to upgrade.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love TurboTax Live agents were very helpful and knew what they were talking about. The ease of the process never changes. This is my 7th time and I am happy about it.
Date published: 2023-01-28
Rated 1 out of 5 by from Not so awesome after all. This is the third time I was rejected because of my I.P pin number and I know it's correct because I received it last year by mail an yet still I'm being rejected what is the problem?
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax Is Awesome!!! Everything went smooth no problems. Will continue to use instead of paying a person!
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Been using for years - always easy and stress free!
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is great I had a great experience. The turbo tax guide was very helpful also.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Experience! I had a bit of difficulty learning the Software and completing the information on my own. I asked my representative for assistance she answered all my questions and concerns.
Date published: 2023-01-28
Rated 5 out of 5 by from Amazing every year Helpful, easy to understand and process. Will be doing our taxes like this forever!!
Date published: 2023-01-28
Rated 4 out of 5 by from SUPRISE FEES ! dont appreciate the surprise mandatory $39 fee that appears if you need to file a marketplace form. should state in the beginning - if you need to file this or that you will have to pay x amount extra. Still trying to figure out how I went from free to $78.00 WITHOUT any guarantees.
Date published: 2023-01-28
Rated 5 out of 5 by from been here 8 years never fails so easy they even called me to make sure im ok so sweet
Date published: 2023-01-28
Rated 3 out of 5 by from Some areas confusing Not user friendly and I was bombarded with ads trying to get me to upgrade.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 856