TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chngm from
I Love TurboTax
Live agents were very helpful and knew what they were talking about. The ease of the process never changes. This is my 7th time and I am happy about it.
Date published: 2023-01-28
Rated 1 out of 5 by
PeeNutt from
Not so awesome after all.
This is the third time I was rejected because of my I.P pin number and I know it's correct because I received it last year by mail an yet still I'm being rejected what is the problem?
Date published: 2023-01-28
Rated 5 out of 5 by
Scott510 from
TurboTax Is Awesome!!!
Everything went smooth no problems. Will continue to use instead of paying a person!
Date published: 2023-01-28
Rated 5 out of 5 by
Lessag from
Awesome
Been using for years - always easy and stress free!
Date published: 2023-01-28
Rated 5 out of 5 by
null from
Turbo tax is great
I had a great experience. The turbo tax guide was very helpful also.
Date published: 2023-01-28
Rated 5 out of 5 by
Renee33805 from
Awesome Experience!
I had a bit of difficulty learning the Software and completing the information on my own. I asked my representative for assistance she answered all my questions and concerns.
Date published: 2023-01-28
Rated 5 out of 5 by
andrewscarpetcare from
Amazing every year
Helpful, easy to understand and process. Will be doing our taxes like this forever!!
Date published: 2023-01-28
Rated 4 out of 5 by
THENAMES REQUIREDNOW from
SUPRISE FEES !
dont appreciate the surprise mandatory $39 fee that appears if you need to file a marketplace form. should state in the beginning - if you need to file this or that you will have to pay x amount extra. Still trying to figure out how I went from free to $78.00 WITHOUT any guarantees.
Date published: 2023-01-28
Rated 5 out of 5 by
kale15 from
been here 8 years never fails
so easy they even called me to make sure im ok so sweet
Date published: 2023-01-28
Rated 3 out of 5 by
Lovesdogsnothumans from
Some areas confusing
Not user friendly and I was bombarded with ads trying to get me to upgrade.
All TurboTax® Offerings Reviews - Page 856
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chngm from
I Love TurboTax
Live agents were very helpful and knew what they were talking about. The ease of the process never changes. This is my 7th time and I am happy about it.
Date published: 2023-01-28
Rated 1 out of 5 by
PeeNutt from
Not so awesome after all.
This is the third time I was rejected because of my I.P pin number and I know it's correct because I received it last year by mail an yet still I'm being rejected what is the problem?
Date published: 2023-01-28
Rated 5 out of 5 by
Scott510 from
TurboTax Is Awesome!!!
Everything went smooth no problems. Will continue to use instead of paying a person!
Date published: 2023-01-28
Rated 5 out of 5 by
Lessag from
Awesome
Been using for years - always easy and stress free!
Date published: 2023-01-28
Rated 5 out of 5 by
null from
Turbo tax is great
I had a great experience. The turbo tax guide was very helpful also.
Date published: 2023-01-28
Rated 5 out of 5 by
Renee33805 from
Awesome Experience!
I had a bit of difficulty learning the Software and completing the information on my own. I asked my representative for assistance she answered all my questions and concerns.
Date published: 2023-01-28
Rated 5 out of 5 by
andrewscarpetcare from
Amazing every year
Helpful, easy to understand and process. Will be doing our taxes like this forever!!
Date published: 2023-01-28
Rated 4 out of 5 by
THENAMES REQUIREDNOW from
SUPRISE FEES !
dont appreciate the surprise mandatory $39 fee that appears if you need to file a marketplace form. should state in the beginning - if you need to file this or that you will have to pay x amount extra. Still trying to figure out how I went from free to $78.00 WITHOUT any guarantees.
Date published: 2023-01-28
Rated 5 out of 5 by
kale15 from
been here 8 years never fails
so easy they even called me to make sure im ok so sweet
Date published: 2023-01-28
Rated 3 out of 5 by
Lovesdogsnothumans from
Some areas confusing
Not user friendly and I was bombarded with ads trying to get me to upgrade.
All TurboTax® Offerings Reviews - Page 856
Date published: 2023-01-28