TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time and so simple and easy. This was the first time I have completed federal filing other than a preparer. I was suprised on how easy and quick it was. The prompts allow for easy understanding. The flow was great and the ability to double check and fix things was awesome.
Date published: 2021-02-23
Rated 5 out of 5 by from It’s great to use! It was all easy, if you need help, they’re their! But you gotta pay a little more for it, but it’s all simple and easy to work with.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is Great Makes it very simple and can do in the private combines of your home
Date published: 2021-02-23
Rated 1 out of 5 by from NORMALLY I HAVE A GOOD EXPERIENCE, NOT THIS TIME SYSTEM ERRORS KEPT CAUSING A DELAY.. I WAS EVEN GIVEN A DISCOUNT CODE FOR THE TROUBLE, HOWEVER, THAT DID NOT WORK DUE TO SYSTEM PROBLEMS.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome The process is quick and simple. well considered and great for the everyday person
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use! I have used Turbo Tax for at least the past 5 years and wouldn't switch for any reason! So easy to do my somewhat simple taxes for my family.
Date published: 2021-02-23
Rated 5 out of 5 by from Highly Recommend It's pretty straightforward portal. I contacted the live help and Carolyn was fantastic! Extremely polite, patient and she helped me with all my questions and concerns. Thank you!
Date published: 2021-02-23
Rated 5 out of 5 by from Great Customer Service I used the chat for help with the 1098T and they helped greatly. Fast and mostly easy to understand.
Date published: 2021-02-23
Rated 5 out of 5 by from great Great service and great customer services. Turbo Tax is easy to use.
Date published: 2021-02-23
Rated 5 out of 5 by from Love turbotax! I have used TurboTax for a few years now to file my own taxes. Everything is straight forward and prompts you all the way through filing your taxes! Im filling this year as married filling jointly and I was intimidated at first then Turbotax saved the day and made it super easy!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time and so simple and easy. This was the first time I have completed federal filing other than a preparer. I was suprised on how easy and quick it was. The prompts allow for easy understanding. The flow was great and the ability to double check and fix things was awesome.
Date published: 2021-02-23
Rated 5 out of 5 by from It’s great to use! It was all easy, if you need help, they’re their! But you gotta pay a little more for it, but it’s all simple and easy to work with.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is Great Makes it very simple and can do in the private combines of your home
Date published: 2021-02-23
Rated 1 out of 5 by from NORMALLY I HAVE A GOOD EXPERIENCE, NOT THIS TIME SYSTEM ERRORS KEPT CAUSING A DELAY.. I WAS EVEN GIVEN A DISCOUNT CODE FOR THE TROUBLE, HOWEVER, THAT DID NOT WORK DUE TO SYSTEM PROBLEMS.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome The process is quick and simple. well considered and great for the everyday person
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use! I have used Turbo Tax for at least the past 5 years and wouldn't switch for any reason! So easy to do my somewhat simple taxes for my family.
Date published: 2021-02-23
Rated 5 out of 5 by from Highly Recommend It's pretty straightforward portal. I contacted the live help and Carolyn was fantastic! Extremely polite, patient and she helped me with all my questions and concerns. Thank you!
Date published: 2021-02-23
Rated 5 out of 5 by from Great Customer Service I used the chat for help with the 1098T and they helped greatly. Fast and mostly easy to understand.
Date published: 2021-02-23
Rated 5 out of 5 by from great Great service and great customer services. Turbo Tax is easy to use.
Date published: 2021-02-23
Rated 5 out of 5 by from Love turbotax! I have used TurboTax for a few years now to file my own taxes. Everything is straight forward and prompts you all the way through filing your taxes! Im filling this year as married filling jointly and I was intimidated at first then Turbotax saved the day and made it super easy!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 840