TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Was happy until the 1099-B fiasco Turbo tax has a known 1099-B issue that caused my return to be rejected. They knew this was an issue and gave 3 weak options. The options are located here https://ttlc.intuit.com/community/tax-topics/help/how-do-i-fix-my-1099-b-negative-values/00/1949150#sh-collapse3 I chose option 3 as it was the only one not require mailing it in or waiting another month. The manual swapping of numbers was easy but took another 35 -45 minutes of my time. This could have been done easily with coding but instead, Intuit decided to let it slip. Shame on that decision-maker.
Date published: 2021-02-23
Rated 4 out of 5 by from Pretty easy to use, but cost went way up. It was easy to use but I worked in 2 states and was charged $160 this year which is a little too much in my opinion. I didn't know this was the case until the end( I wasn't going to not pay after all the time I spent typing and checking everything.) Overall, the process is easy so 4 stars for convenience.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great! it's my second year filing my taxes with Turbotax and my experience has been amazing! The experts are very nice and helpful!
Date published: 2021-02-23
Rated 4 out of 5 by from So Easy! I had a little trouble with the final (review) and thought I was done when I wasnt. That cost me about 3 weeks before I realized something had gone wrong.
Date published: 2021-02-23
Rated 5 out of 5 by from GREAT PRODUCT VERY EASY TO USE, QUESTIONS ARE ANSWERED EASILY LOVE TURBO TAX
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Quick and easy and good value for your penny......
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is easy to use easy to use and fast to use have been using it for 6 years now
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great! My experience with Turbo tax has been great. The live help makes it very easy.
Date published: 2021-02-23
Rated 3 out of 5 by from A bit confusing Although it was helpful at points I was confused when it requested me to fill in-line 19 as on both W-2 forms I had nothing to fill-in, thankfully my mother knew what to do so the process was otherwise quite smooth.
Date published: 2021-02-23
Rated 5 out of 5 by from Great service This program was easy to use and I felt it covered everything I needed it to. satisfied.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 822
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Was happy until the 1099-B fiasco Turbo tax has a known 1099-B issue that caused my return to be rejected. They knew this was an issue and gave 3 weak options. The options are located here https://ttlc.intuit.com/community/tax-topics/help/how-do-i-fix-my-1099-b-negative-values/00/1949150#sh-collapse3 I chose option 3 as it was the only one not require mailing it in or waiting another month. The manual swapping of numbers was easy but took another 35 -45 minutes of my time. This could have been done easily with coding but instead, Intuit decided to let it slip. Shame on that decision-maker.
Date published: 2021-02-23
Rated 4 out of 5 by from Pretty easy to use, but cost went way up. It was easy to use but I worked in 2 states and was charged $160 this year which is a little too much in my opinion. I didn't know this was the case until the end( I wasn't going to not pay after all the time I spent typing and checking everything.) Overall, the process is easy so 4 stars for convenience.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great! it's my second year filing my taxes with Turbotax and my experience has been amazing! The experts are very nice and helpful!
Date published: 2021-02-23
Rated 4 out of 5 by from So Easy! I had a little trouble with the final (review) and thought I was done when I wasnt. That cost me about 3 weeks before I realized something had gone wrong.
Date published: 2021-02-23
Rated 5 out of 5 by from GREAT PRODUCT VERY EASY TO USE, QUESTIONS ARE ANSWERED EASILY LOVE TURBO TAX
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Quick and easy and good value for your penny......
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is easy to use easy to use and fast to use have been using it for 6 years now
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great! My experience with Turbo tax has been great. The live help makes it very easy.
Date published: 2021-02-23
Rated 3 out of 5 by from A bit confusing Although it was helpful at points I was confused when it requested me to fill in-line 19 as on both W-2 forms I had nothing to fill-in, thankfully my mother knew what to do so the process was otherwise quite smooth.
Date published: 2021-02-23
Rated 5 out of 5 by from Great service This program was easy to use and I felt it covered everything I needed it to. satisfied.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 822