TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Did everything right on thanks i wii file again next year
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax helped me. Nice. Easy directions and clear sentences for beginner tax payers. Was simple to file.
Date published: 2021-02-23
Rated 5 out of 5 by from Did my tax return in 4 hours I was able to complete my tax return in four hours. The form import from various financial institutions is easy and saved many hours of data entry.
Date published: 2021-02-23
Rated 3 out of 5 by from massive misleading marketing campaign It's never really free to file your taxes. Massive marketing campaign misleading customers. Looked for the FREE option, next to impossible to find and if you're lucky enough to find it it's just a glitchy mess.
Date published: 2021-02-23
Rated 5 out of 5 by from I like to use TurboTax I been using TurboTax for over 30 years and will continue, but I feel that people that have been with you for that long I feel the need to be charged at least once less than the normal fee each year. I still will give TurboTax a 5 star for the way they make it easy and not complicated to do the taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Service TurboTax does exactly what it advertises itself to do. It simplifies a foreign language and makes it super easy to do.
Date published: 2021-02-23
Rated 5 out of 5 by from It was quick and easy! This is my first time filing. It was easy to learn on my own but I had my boyfriend's help. Thank you!
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax is ok This is a fine product. However I do not understand why an update is required every time I stop and restart. There is no way the government updates forms that often. Also could not enter credit card info to pay the fee so had to deduct from refund at an expensive fee. Could not see a way to go forward from that screen so had to go back to deduct fee. I have used Turbo Tax for almost 30 years. Didn't have problems other than these two this year.
Date published: 2021-02-23
Rated 5 out of 5 by from FAST Live preparer was helpful. It was straight forward and keeps you inform to review your information.
Date published: 2021-02-23
Rated 5 out of 5 by from Great help with your taxes I have been using turbotax for 9 years and every time it has been really easy to follow all the steps to complete the return. There are very detailed explanations of what you are doing and links to additional resources. It is a great tool to help you fill in your tax return.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 766
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Did everything right on thanks i wii file again next year
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax helped me. Nice. Easy directions and clear sentences for beginner tax payers. Was simple to file.
Date published: 2021-02-23
Rated 5 out of 5 by from Did my tax return in 4 hours I was able to complete my tax return in four hours. The form import from various financial institutions is easy and saved many hours of data entry.
Date published: 2021-02-23
Rated 3 out of 5 by from massive misleading marketing campaign It's never really free to file your taxes. Massive marketing campaign misleading customers. Looked for the FREE option, next to impossible to find and if you're lucky enough to find it it's just a glitchy mess.
Date published: 2021-02-23
Rated 5 out of 5 by from I like to use TurboTax I been using TurboTax for over 30 years and will continue, but I feel that people that have been with you for that long I feel the need to be charged at least once less than the normal fee each year. I still will give TurboTax a 5 star for the way they make it easy and not complicated to do the taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Service TurboTax does exactly what it advertises itself to do. It simplifies a foreign language and makes it super easy to do.
Date published: 2021-02-23
Rated 5 out of 5 by from It was quick and easy! This is my first time filing. It was easy to learn on my own but I had my boyfriend's help. Thank you!
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax is ok This is a fine product. However I do not understand why an update is required every time I stop and restart. There is no way the government updates forms that often. Also could not enter credit card info to pay the fee so had to deduct from refund at an expensive fee. Could not see a way to go forward from that screen so had to go back to deduct fee. I have used Turbo Tax for almost 30 years. Didn't have problems other than these two this year.
Date published: 2021-02-23
Rated 5 out of 5 by from FAST Live preparer was helpful. It was straight forward and keeps you inform to review your information.
Date published: 2021-02-23
Rated 5 out of 5 by from Great help with your taxes I have been using turbotax for 9 years and every time it has been really easy to follow all the steps to complete the return. There are very detailed explanations of what you are doing and links to additional resources. It is a great tool to help you fill in your tax return.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 766