TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
1Bayliner from
turbo tax is amazing
It was very easy to do. everything was self explanatory
Date published: 2023-02-05
Rated 1 out of 5 by
m_w110715 from
Kept kicking me out while trying to file
Every time I hit, I wanted to e -file my taxes the webpage would log me out. This experience was very frustrating.
Date published: 2023-02-05
Rated 5 out of 5 by
Shannydaboss from
Five Star Rating
It was truly simple and didn't consume much time. I will definitely be back next year!
Date published: 2023-02-05
Rated 5 out of 5 by
Alexhotrod22 from
Awesome
Made it quick and easy for me will definitely recommend to others
Date published: 2023-02-05
Rated 5 out of 5 by
BUCK6166 from
SUPER FAST AND EASY
FAST, EASY AND FREE. WILL RETURN NEXT YEAR. FILING IS EASY
Date published: 2023-02-05
Rated 2 out of 5 by
DoNotSell from
Tries to sell to many products!
TurboTax has gone way overboard on trying to sell products and making the user think they have to select the unwanted options!
Date published: 2023-02-05
Rated 5 out of 5 by
DeePDee from
I would recommend Turbo Tax
Easy to navigate and user friendly. Program provided explanation of all tax items and the ability to receive assistance within minutes was remarkable. I needed clarification and I received a call with a visual in less than 3 minutes. The rep was friendly, patient, knowledgeable and thorough. Information that was previously entered when I realized I was using the incorrect filing status was retained much to my delight, after realizing I needed to return to the beginning of the filing categories.
Date published: 2023-02-05
Rated 4 out of 5 by
Babs 64 from
Love the app- simple and easy!
I had a great experience, however, every time I file, it continues to notify me that IRS has rejected my return.
Date published: 2023-02-05
Rated 5 out of 5 by
brandy45637 from
awesome
great feedback with online chat, very simple to use
Date published: 2023-02-05
Rated 5 out of 5 by
Punky2020 from
Turbo tax is amazing
I love turbo tax been using them for years! Super easy to use
All TurboTax® Offerings Reviews - Page 766
Date published: 2023-02-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
1Bayliner from
turbo tax is amazing
It was very easy to do. everything was self explanatory
Date published: 2023-02-05
Rated 1 out of 5 by
m_w110715 from
Kept kicking me out while trying to file
Every time I hit, I wanted to e -file my taxes the webpage would log me out. This experience was very frustrating.
Date published: 2023-02-05
Rated 5 out of 5 by
Shannydaboss from
Five Star Rating
It was truly simple and didn't consume much time. I will definitely be back next year!
Date published: 2023-02-05
Rated 5 out of 5 by
Alexhotrod22 from
Awesome
Made it quick and easy for me will definitely recommend to others
Date published: 2023-02-05
Rated 5 out of 5 by
BUCK6166 from
SUPER FAST AND EASY
FAST, EASY AND FREE. WILL RETURN NEXT YEAR. FILING IS EASY
Date published: 2023-02-05
Rated 2 out of 5 by
DoNotSell from
Tries to sell to many products!
TurboTax has gone way overboard on trying to sell products and making the user think they have to select the unwanted options!
Date published: 2023-02-05
Rated 5 out of 5 by
DeePDee from
I would recommend Turbo Tax
Easy to navigate and user friendly. Program provided explanation of all tax items and the ability to receive assistance within minutes was remarkable. I needed clarification and I received a call with a visual in less than 3 minutes. The rep was friendly, patient, knowledgeable and thorough. Information that was previously entered when I realized I was using the incorrect filing status was retained much to my delight, after realizing I needed to return to the beginning of the filing categories.
Date published: 2023-02-05
Rated 4 out of 5 by
Babs 64 from
Love the app- simple and easy!
I had a great experience, however, every time I file, it continues to notify me that IRS has rejected my return.
Date published: 2023-02-05
Rated 5 out of 5 by
brandy45637 from
awesome
great feedback with online chat, very simple to use
Date published: 2023-02-05
Rated 5 out of 5 by
Punky2020 from
Turbo tax is amazing
I love turbo tax been using them for years! Super easy to use
All TurboTax® Offerings Reviews - Page 766
Date published: 2023-02-05