TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax makes taxes easy! TurboTax was super easy to use and makes the process faster than any other tax service.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes it so easy to do your taxes, with step by step instructions. They double check your info to make sure all your information is accurate. I use TurboTax every year, and it has been great every time.
Date published: 2023-01-27
Rated 4 out of 5 by from Fees I’ve done my taxes for years here. They’re always advertisements for no charge ti file. I can understand maybe the state fee or even the option to be deposited. But I never get the free option free anything. I’m charge to fill info out myself …..never never free
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax Very easy and very straightforward. User friendly and doesn't feel like there are any unnecessary steps.
Date published: 2023-01-27
Rated 3 out of 5 by from Good Your tax expert, didn't seem to know what she was doing, and she got impatient with me towards the end, and then abruptly left, not even a good bye
Date published: 2023-01-27
Rated 5 out of 5 by from Great Easy and fast way to get tax refund oooooooooooooo
Date published: 2023-01-27
Rated 2 out of 5 by from Disappointed I bought the Costco version of Turbotax and submitted it. However, I got an email saying, " Your federal tax return was rejected," and I was asked to log back into the account. But was having trouble logging back on. It also made me pay again when resubmitting. I have been using Turbotax for eight years, and this is the first time I've had trouble submitting. I'm very disappointed.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax makes things simple and fast. Super fast didn't even take 20 minutes to complete. Never had any issues besides signing up for Kredit Karma in the end.
Date published: 2023-01-27
Rated 5 out of 5 by from very easy i used the app to file and it was very easy to do. Thank you, Turbo Tax,
Date published: 2023-01-27
Rated 5 out of 5 by from Love turbo tax!! I've been with turbo tax 7 years. That should say all I need to say
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes taxes easy! TurboTax was super easy to use and makes the process faster than any other tax service.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes it so easy to do your taxes, with step by step instructions. They double check your info to make sure all your information is accurate. I use TurboTax every year, and it has been great every time.
Date published: 2023-01-27
Rated 4 out of 5 by from Fees I’ve done my taxes for years here. They’re always advertisements for no charge ti file. I can understand maybe the state fee or even the option to be deposited. But I never get the free option free anything. I’m charge to fill info out myself …..never never free
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax Very easy and very straightforward. User friendly and doesn't feel like there are any unnecessary steps.
Date published: 2023-01-27
Rated 3 out of 5 by from Good Your tax expert, didn't seem to know what she was doing, and she got impatient with me towards the end, and then abruptly left, not even a good bye
Date published: 2023-01-27
Rated 5 out of 5 by from Great Easy and fast way to get tax refund oooooooooooooo
Date published: 2023-01-27
Rated 2 out of 5 by from Disappointed I bought the Costco version of Turbotax and submitted it. However, I got an email saying, " Your federal tax return was rejected," and I was asked to log back into the account. But was having trouble logging back on. It also made me pay again when resubmitting. I have been using Turbotax for eight years, and this is the first time I've had trouble submitting. I'm very disappointed.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax makes things simple and fast. Super fast didn't even take 20 minutes to complete. Never had any issues besides signing up for Kredit Karma in the end.
Date published: 2023-01-27
Rated 5 out of 5 by from very easy i used the app to file and it was very easy to do. Thank you, Turbo Tax,
Date published: 2023-01-27
Rated 5 out of 5 by from Love turbo tax!! I've been with turbo tax 7 years. That should say all I need to say
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 757