TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is the best great experience fast and easy I did everything myself
Date published: 2022-04-02
Rated 5 out of 5 by from Great Great help on the phone, ,great support overall! Thank you!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is awesome it was a great experience using turbo tax as the portal is very intuitive.
Date published: 2022-04-02
Rated 4 out of 5 by from Better than paying someone to do our taxes My wife and I have been using TT for over 10 years, and am very happy with the results.
Date published: 2022-04-02
Rated 5 out of 5 by from Fast and Easy I always use turbo tax. It’s the fastest and easiest way to do my taxes!
Date published: 2022-04-02
Rated 5 out of 5 by from Great work Leigh matched me with Elvis, they both were very nice and helpful. They worked quickly and answered all of my questions. They were great to work with.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax IS AWESOME!!! They walk you through step by step, anyone can file their own taxes with TURBO Tax. They make it SO easy. If you can read, you can file your taxes! Very user friendly!
Date published: 2022-04-02
Rated 2 out of 5 by from TurboTax Fees Are Way Too High!! TurboTax Charges really high fees when you seek an assistance to file your taxes with their tax expert. The prices are outrageous!! It cost me $438 to file my federal and state tax returns for 2021. And, that too with discount. That is a ridiculous amount to charge a customer. I strongly feel that Turbo Tax must reduce the price it charges with its customers. Turbo Tax is good when you can file your own taxes. However, if you use their tax expert for tax filing, the prices are way too high!!
Date published: 2022-04-02
Rated 1 out of 5 by from Too many glitches and overpaid late penalty $478 Too many glitches and overpaid my late penalty $478. IRS returned to me already
Date published: 2022-04-02
Rated 5 out of 5 by from Thank you, TurboTax! Doing taxes is a big stresser for me, so I don't do them myself. I'm so happy with TurboTax! The list of what documents I need to send is concise, and uploading is a breeze. My expert is great and knows her stuff, and and answers my questions promptly. Great service. I'll be back next year!
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7374
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is the best great experience fast and easy I did everything myself
Date published: 2022-04-02
Rated 5 out of 5 by from Great Great help on the phone, ,great support overall! Thank you!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is awesome it was a great experience using turbo tax as the portal is very intuitive.
Date published: 2022-04-02
Rated 4 out of 5 by from Better than paying someone to do our taxes My wife and I have been using TT for over 10 years, and am very happy with the results.
Date published: 2022-04-02
Rated 5 out of 5 by from Fast and Easy I always use turbo tax. It’s the fastest and easiest way to do my taxes!
Date published: 2022-04-02
Rated 5 out of 5 by from Great work Leigh matched me with Elvis, they both were very nice and helpful. They worked quickly and answered all of my questions. They were great to work with.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax IS AWESOME!!! They walk you through step by step, anyone can file their own taxes with TURBO Tax. They make it SO easy. If you can read, you can file your taxes! Very user friendly!
Date published: 2022-04-02
Rated 2 out of 5 by from TurboTax Fees Are Way Too High!! TurboTax Charges really high fees when you seek an assistance to file your taxes with their tax expert. The prices are outrageous!! It cost me $438 to file my federal and state tax returns for 2021. And, that too with discount. That is a ridiculous amount to charge a customer. I strongly feel that Turbo Tax must reduce the price it charges with its customers. Turbo Tax is good when you can file your own taxes. However, if you use their tax expert for tax filing, the prices are way too high!!
Date published: 2022-04-02
Rated 1 out of 5 by from Too many glitches and overpaid late penalty $478 Too many glitches and overpaid my late penalty $478. IRS returned to me already
Date published: 2022-04-02
Rated 5 out of 5 by from Thank you, TurboTax! Doing taxes is a big stresser for me, so I don't do them myself. I'm so happy with TurboTax! The list of what documents I need to send is concise, and uploading is a breeze. My expert is great and knows her stuff, and and answers my questions promptly. Great service. I'll be back next year!
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 7374