TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great I have used the service for years. It's very easy to use.
Date published: 2021-04-25
Rated 4 out of 5 by from Great product for general (Not Complex) Financials The product was easy to use and does a good job explaining the forms/process and the reasons for the questions. I had a question about CryptoCurrencies - and the enrolled agent was very helpful. With processing my investments (electronically) the whole process took me about 4 hours to complete.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbo Tax is good Pretty easy to use, only had one issue. Fixed issue with help from a friend.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Great I filed with turbo tax but due to no 2019 income tax information I could not complete, received a phone call for follow up, that was great. I really felt like I was a person and not just a number.
Date published: 2021-04-25
Rated 4 out of 5 by from 2020 tax return as always using turbo tax is a comforting way to file taxes
Date published: 2021-04-25
Rated 5 out of 5 by from Used TurboTax for years good as usual Being able to walk through the forms makes filing easier. Loading from my financial organizations eases the process
Date published: 2021-04-25
Rated 4 out of 5 by from Great, but could have been better. I wish I would have known that I would have to mail my returns earlier. And also that since I traded stocks, that I would need TurboTax Premier. Otherwise, it was very easy to use.
Date published: 2021-04-25
Rated 5 out of 5 by from awesome and easy very easy. walks through the process and provides advice and tips
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax was phenomenal Turbotax was a amazing experience my Tax professional Anthony made the entire experience immaculate. He worked around my schedule and accommodated any of my questions/concerns with optimistic and uplifting answers.
Date published: 2021-04-25
Rated 4 out of 5 by from Fairly straight forward Sales tax was a bit confusing... More in help area needed... Otherwise ok...
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 7356
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I have used the service for years. It's very easy to use.
Date published: 2021-04-25
Rated 4 out of 5 by from Great product for general (Not Complex) Financials The product was easy to use and does a good job explaining the forms/process and the reasons for the questions. I had a question about CryptoCurrencies - and the enrolled agent was very helpful. With processing my investments (electronically) the whole process took me about 4 hours to complete.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbo Tax is good Pretty easy to use, only had one issue. Fixed issue with help from a friend.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Great I filed with turbo tax but due to no 2019 income tax information I could not complete, received a phone call for follow up, that was great. I really felt like I was a person and not just a number.
Date published: 2021-04-25
Rated 4 out of 5 by from 2020 tax return as always using turbo tax is a comforting way to file taxes
Date published: 2021-04-25
Rated 5 out of 5 by from Used TurboTax for years good as usual Being able to walk through the forms makes filing easier. Loading from my financial organizations eases the process
Date published: 2021-04-25
Rated 4 out of 5 by from Great, but could have been better. I wish I would have known that I would have to mail my returns earlier. And also that since I traded stocks, that I would need TurboTax Premier. Otherwise, it was very easy to use.
Date published: 2021-04-25
Rated 5 out of 5 by from awesome and easy very easy. walks through the process and provides advice and tips
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax was phenomenal Turbotax was a amazing experience my Tax professional Anthony made the entire experience immaculate. He worked around my schedule and accommodated any of my questions/concerns with optimistic and uplifting answers.
Date published: 2021-04-25
Rated 4 out of 5 by from Fairly straight forward Sales tax was a bit confusing... More in help area needed... Otherwise ok...
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 7356