TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
MilesTH from
Straight Forward and Easy to Use
I have been using TurboTax for years. Well before it was an online product and it has always worked well for me. It makes doing my taxes and filing very easy.
Date published: 2022-04-19
Rated 5 out of 5 by
T1965 from
Awesome
Fast, convenient, although had a bit of trouble signing return electronically
Date published: 2022-04-19
Rated 1 out of 5 by
Kevin876 from
Numerous Hidden Fees without explanation
After purchasing this software, I was charged numerous fees in order to submit my taxes even to do my state that was advertised as free.
Date published: 2022-04-19
Rated 5 out of 5 by
Joegustitus from
It was real simple
very easy to utilize and took very little time. Instructions were simple to follow
Date published: 2022-04-19
Rated 5 out of 5 by
Norman115 from
TurboTax makes it easy!
TurboTax makes it easy to get your biggest return.
Date published: 2022-04-19
Rated 5 out of 5 by
kev911 from
turbo tax makes it so simple!
used it for the past 8 years and always will use turbo tax!
Date published: 2022-04-19
Rated 1 out of 5 by
LeeTea12345 from
Too Expensive
Too expensive to file. Not sure if I will go with this option next time.
Date published: 2022-04-19
Rated 1 out of 5 by
Flash62609 from
Poor Customer Service
I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by
Steven5366 from
I like TurboTax
Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by
oldguardva from
Thanks for a good experience
No issues and I did not engage with a live tax advisor
All TurboTax® Offerings Reviews - Page 7349
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MilesTH from
Straight Forward and Easy to Use
I have been using TurboTax for years. Well before it was an online product and it has always worked well for me. It makes doing my taxes and filing very easy.
Date published: 2022-04-19
Rated 5 out of 5 by
T1965 from
Awesome
Fast, convenient, although had a bit of trouble signing return electronically
Date published: 2022-04-19
Rated 1 out of 5 by
Kevin876 from
Numerous Hidden Fees without explanation
After purchasing this software, I was charged numerous fees in order to submit my taxes even to do my state that was advertised as free.
Date published: 2022-04-19
Rated 5 out of 5 by
Joegustitus from
It was real simple
very easy to utilize and took very little time. Instructions were simple to follow
Date published: 2022-04-19
Rated 5 out of 5 by
Norman115 from
TurboTax makes it easy!
TurboTax makes it easy to get your biggest return.
Date published: 2022-04-19
Rated 5 out of 5 by
kev911 from
turbo tax makes it so simple!
used it for the past 8 years and always will use turbo tax!
Date published: 2022-04-19
Rated 1 out of 5 by
LeeTea12345 from
Too Expensive
Too expensive to file. Not sure if I will go with this option next time.
Date published: 2022-04-19
Rated 1 out of 5 by
Flash62609 from
Poor Customer Service
I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by
Steven5366 from
I like TurboTax
Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by
oldguardva from
Thanks for a good experience
No issues and I did not engage with a live tax advisor
All TurboTax® Offerings Reviews - Page 7349
Date published: 2022-04-19