TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from turbo tax is just ok Had a few questions along the way, but it worked out although confusing at times
Date published: 2021-04-05
Rated 5 out of 5 by from Worked well for me Straight forward and and able to input data on appropriate forms
Date published: 2021-04-05
Rated 4 out of 5 by from Confusing this year I've used TurboTax for several years and have been an advocate for it. This year, however, I found it confusing--so much so that I didn't file my new state tax because the software seemed to tell me that I didn't have to. I sent questions several times but never got an answer to any of them. I'm not sure that I will count on TurboTax for next year's filing.
Date published: 2021-04-05
Rated 4 out of 5 by from Taxes Done! Loved the new video additions and the ability to talk to a real person Keisha was great!
Date published: 2021-04-05
Rated 5 out of 5 by from turbo tax very helpful turbo tax very helpful, makes filing taxes very easy
Date published: 2021-04-05
Rated 5 out of 5 by from Great Program Great and Easy to use and will use it again. Thanks Waheed F Karim
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is so simple! I've been using Turbo Tax for years and it has always been a great and easy experience!
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax is easy to use and the live assistance is also very helpful.
Date published: 2021-04-05
Rated 4 out of 5 by from TurboTax is Good! Easy to use Turbotax. I will continue to use the services.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbotax is so easy I always use turbotax because it has everything already input from the last 6 yrs so its so easy to just pick up and go
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is just ok Had a few questions along the way, but it worked out although confusing at times
Date published: 2021-04-05
Rated 5 out of 5 by from Worked well for me Straight forward and and able to input data on appropriate forms
Date published: 2021-04-05
Rated 4 out of 5 by from Confusing this year I've used TurboTax for several years and have been an advocate for it. This year, however, I found it confusing--so much so that I didn't file my new state tax because the software seemed to tell me that I didn't have to. I sent questions several times but never got an answer to any of them. I'm not sure that I will count on TurboTax for next year's filing.
Date published: 2021-04-05
Rated 4 out of 5 by from Taxes Done! Loved the new video additions and the ability to talk to a real person Keisha was great!
Date published: 2021-04-05
Rated 5 out of 5 by from turbo tax very helpful turbo tax very helpful, makes filing taxes very easy
Date published: 2021-04-05
Rated 5 out of 5 by from Great Program Great and Easy to use and will use it again. Thanks Waheed F Karim
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is so simple! I've been using Turbo Tax for years and it has always been a great and easy experience!
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax is easy to use and the live assistance is also very helpful.
Date published: 2021-04-05
Rated 4 out of 5 by from TurboTax is Good! Easy to use Turbotax. I will continue to use the services.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbotax is so easy I always use turbotax because it has everything already input from the last 6 yrs so its so easy to just pick up and go
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7338