TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TT was massively disappointing After a weeks long attempt to download Schwab brokerage data success was felt more like something i did rather than TT programmers. TT seemed to disavow any responsibility for the issue and acknowledgement only seemed to come after whole on line community was up in arms. Will be interesting to see how many bail next year. For sure I will be looking around. First time I felt the need in over 15 years of use.
Date published: 2022-03-31
Rated 5 out of 5 by from Use it every year I really like using Turbo Tax. It is fast, easy, and accurate. The only downside is that it always seems to cost a little more than I anticipated.
Date published: 2022-03-31
Rated 4 out of 5 by from Does a great job! I have used this program a long time. I ought to get it for free
Date published: 2022-03-31
Rated 5 out of 5 by from Great Assistant for doing Taxes Did not need to engage. Easy to work with and help me learn a few things.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Experience from a First Time Filer Great communication and was very responsive! Helped me make sure I filled before the due date.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Filing Made Easy Just click through the questions, plug in the numbers, and you're on your way.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome! Richard was super helpful and made everything easier for me. Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from Easier than I thought! Since being on this website, I thought I would be too frustrated to complete my taxes online. Once I began to insert my information it became easier! Thank you for making me not feel old. lol
Date published: 2022-03-31
Rated 3 out of 5 by from Would of been 5 stars I honestly love turbo tax for having all my info saved. But when it said I could pay the $54 out of my refund to pay for turbo tax it failed to mention it would cost another $39 to do so. I would of never said yes to that and there was no way to change it in the end. That is super misleading and I feel should be mentioned and it isn't anywhere and you can't change it at all after the fact.
Date published: 2022-03-31
Rated 5 out of 5 by from Great service Great experience everyone was very helpful, thanks
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TT was massively disappointing After a weeks long attempt to download Schwab brokerage data success was felt more like something i did rather than TT programmers. TT seemed to disavow any responsibility for the issue and acknowledgement only seemed to come after whole on line community was up in arms. Will be interesting to see how many bail next year. For sure I will be looking around. First time I felt the need in over 15 years of use.
Date published: 2022-03-31
Rated 5 out of 5 by from Use it every year I really like using Turbo Tax. It is fast, easy, and accurate. The only downside is that it always seems to cost a little more than I anticipated.
Date published: 2022-03-31
Rated 4 out of 5 by from Does a great job! I have used this program a long time. I ought to get it for free
Date published: 2022-03-31
Rated 5 out of 5 by from Great Assistant for doing Taxes Did not need to engage. Easy to work with and help me learn a few things.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Experience from a First Time Filer Great communication and was very responsive! Helped me make sure I filled before the due date.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Filing Made Easy Just click through the questions, plug in the numbers, and you're on your way.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome! Richard was super helpful and made everything easier for me. Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from Easier than I thought! Since being on this website, I thought I would be too frustrated to complete my taxes online. Once I began to insert my information it became easier! Thank you for making me not feel old. lol
Date published: 2022-03-31
Rated 3 out of 5 by from Would of been 5 stars I honestly love turbo tax for having all my info saved. But when it said I could pay the $54 out of my refund to pay for turbo tax it failed to mention it would cost another $39 to do so. I would of never said yes to that and there was no way to change it in the end. That is super misleading and I feel should be mentioned and it isn't anywhere and you can't change it at all after the fact.
Date published: 2022-03-31
Rated 5 out of 5 by from Great service Great experience everyone was very helpful, thanks
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7338