TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Peasy!!! Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by from First Time User This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Awesome! I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by from Elizabeth was very helpful Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by from Assistance We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by from Fast and Thorough It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
Date published: 2022-03-31
Rated 4 out of 5 by from Very Stressful The people who helped me were very good, unlike the IRS employee phone responders.
Date published: 2022-03-31
Rated 4 out of 5 by from It's good it does a good job but a little costly. Now your saying that my review is to short. If I had wanted to be this long I would have made it longer Now I think review is bad Now my nick name is already use d but it 's by me before. I won't fill out this review again
Date published: 2022-03-31
Rated 4 out of 5 by from Some adjustments need to be made. I input personal information such as DL and then when I'm e-filing I have to put the information again. I wasn't able to print the e-file page. While filling out information, invariably there are a few areas that do not allow me to input the information. I have to go out and back in various times and play with the tab button. This has happened for the last 3 years that I've used Turbo Tax. Aside from these situations I will probably continue using it.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome , easy , superb! I fill up my taxes for 3rd year . It's excellent and easy .
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy!!! Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by from First Time User This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Awesome! I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by from Elizabeth was very helpful Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by from Assistance We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by from Fast and Thorough It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
Date published: 2022-03-31
Rated 4 out of 5 by from Very Stressful The people who helped me were very good, unlike the IRS employee phone responders.
Date published: 2022-03-31
Rated 4 out of 5 by from It's good it does a good job but a little costly. Now your saying that my review is to short. If I had wanted to be this long I would have made it longer Now I think review is bad Now my nick name is already use d but it 's by me before. I won't fill out this review again
Date published: 2022-03-31
Rated 4 out of 5 by from Some adjustments need to be made. I input personal information such as DL and then when I'm e-filing I have to put the information again. I wasn't able to print the e-file page. While filling out information, invariably there are a few areas that do not allow me to input the information. I have to go out and back in various times and play with the tab button. This has happened for the last 3 years that I've used Turbo Tax. Aside from these situations I will probably continue using it.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome , easy , superb! I fill up my taxes for 3rd year . It's excellent and easy .
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7324