TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from The UI is cool, but the actual people are awesome! I'm just really happy my turbotax expert was able to steer me in the right direction with filing. It took me awhile to figure it out, but I wanted to do most of it independently with some guidance and she provided exactly what I was looking for.
Date published: 2021-04-05
Rated 4 out of 5 by from Makes taxes easier Thanks for you making the process so simple and straightforward!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to navigate great service and easy to use. If i can do it anyone can!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy and fast It is the best way to calculate your taxes. the do everything easy, asking step by step all the important information when you do your tax as resident for taxes purposes. Specially useful for foreign people how don't know all the important point is USA taxes.
Date published: 2021-04-05
Rated 4 out of 5 by from GREAT very ease to use will use again very fast and affordable
Date published: 2021-04-05
Rated 5 out of 5 by from Love Turbo Tax Had trouble downloading, and called Turbo Tax and they helped walk me through it. Great assistant and great help.
Date published: 2021-04-05
Rated 3 out of 5 by from worked well worked well. BUT, it says State Return is free, but it would not allow me to print the state voucher, so I could file by mail. It forced me to e-file the state for $25. This is not good business practice!
Date published: 2021-04-05
Rated 5 out of 5 by from Gets the job done I always dread tax time, but Turbo Tax seems to make it a bit better. There was one area of the program that appeared to 'hang', but I was finally able to navigate through it and get to the 'finish line'. I used Turbo Tax last year, I used it this year and I will use it next year.
Date published: 2021-04-05
Rated 5 out of 5 by from High quality of service every time. It is quick and easy. I even had a mistake and IRS rejected my return and Turbo Tax helped me to fix and re-file..
Date published: 2021-04-05
Rated 2 out of 5 by from it is sucks First of all, it forces me to fill state income tax. I stayed in Washington State, but I have to fill state income unpurpose. Second, I cannot use my international address and phone number.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The UI is cool, but the actual people are awesome! I'm just really happy my turbotax expert was able to steer me in the right direction with filing. It took me awhile to figure it out, but I wanted to do most of it independently with some guidance and she provided exactly what I was looking for.
Date published: 2021-04-05
Rated 4 out of 5 by from Makes taxes easier Thanks for you making the process so simple and straightforward!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to navigate great service and easy to use. If i can do it anyone can!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy and fast It is the best way to calculate your taxes. the do everything easy, asking step by step all the important information when you do your tax as resident for taxes purposes. Specially useful for foreign people how don't know all the important point is USA taxes.
Date published: 2021-04-05
Rated 4 out of 5 by from GREAT very ease to use will use again very fast and affordable
Date published: 2021-04-05
Rated 5 out of 5 by from Love Turbo Tax Had trouble downloading, and called Turbo Tax and they helped walk me through it. Great assistant and great help.
Date published: 2021-04-05
Rated 3 out of 5 by from worked well worked well. BUT, it says State Return is free, but it would not allow me to print the state voucher, so I could file by mail. It forced me to e-file the state for $25. This is not good business practice!
Date published: 2021-04-05
Rated 5 out of 5 by from Gets the job done I always dread tax time, but Turbo Tax seems to make it a bit better. There was one area of the program that appeared to 'hang', but I was finally able to navigate through it and get to the 'finish line'. I used Turbo Tax last year, I used it this year and I will use it next year.
Date published: 2021-04-05
Rated 5 out of 5 by from High quality of service every time. It is quick and easy. I even had a mistake and IRS rejected my return and Turbo Tax helped me to fix and re-file..
Date published: 2021-04-05
Rated 2 out of 5 by from it is sucks First of all, it forces me to fill state income tax. I stayed in Washington State, but I have to fill state income unpurpose. Second, I cannot use my international address and phone number.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7324