TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
K444 from
Easy Peasy!!!
Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by
T1516 from
First Time User
This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by
Jessimus from
TurboTax is Awesome!
I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by
Becky3000 from
Elizabeth was very helpful
Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by
Texnv from
Assistance
We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by
mlenichols from
Fast and Thorough
It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
Date published: 2022-03-31
Rated 4 out of 5 by
SKDurt from
Very Stressful
The people who helped me were very good, unlike the IRS employee phone responders.
Date published: 2022-03-31
Rated 4 out of 5 by
Habu61978 from
It's good
it does a good job but a little costly. Now your saying that my review is to short. If I had wanted to be this long I would have made it longer Now I think review is bad Now my nick name is already use d but it 's by me before. I won't fill out this review again
Date published: 2022-03-31
Rated 4 out of 5 by
Mickey1004 from
Some adjustments need to be made.
I input personal information such as DL and then when I'm e-filing I have to put the information again. I wasn't able to print the e-file page. While filling out information, invariably there are a few areas that do not allow me to input the information. I have to go out and back in various times and play with the tab button. This has happened for the last 3 years that I've used Turbo Tax. Aside from these situations I will probably continue using it.
Date published: 2022-03-31
Rated 5 out of 5 by
Andrey Kostyuk from
Awesome , easy , superb!
I fill up my taxes for 3rd year . It's excellent and easy .
All TurboTax® Offerings Reviews - Page 7324
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
K444 from
Easy Peasy!!!
Free Edition was easy and will use TT again next year!!!
Date published: 2022-03-31
Rated 4 out of 5 by
T1516 from
First Time User
This was the first time using Turbo Tax and it wasn't as difficult as I thought it may be. Just working on the computer was a challenge enough, but as my return was not very detailed, things went smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by
Jessimus from
TurboTax is Awesome!
I have used TurboTax for many years and this year I used the full service model and it was even better!
Date published: 2022-03-31
Rated 5 out of 5 by
Becky3000 from
Elizabeth was very helpful
Liz was very clear and patient in asking me what she needed from me in order to smoothly file the tax return. She quickly helped me set it all up and ready.
Date published: 2022-03-31
Rated 5 out of 5 by
Texnv from
Assistance
We needed assistance and talked to both Alice and Etta. Both Reps were excellent and helped and answered our questions and helped reduce taxes owed.
Date published: 2022-03-31
Rated 4 out of 5 by
mlenichols from
Fast and Thorough
It seemed simpler this year. I have used TurboTax for more than 20 years. And why? TurboTax makes preparing your tax return so easy. I always have some minor troubles in downloading the app, but once done, it's is a breeze. Also and most importantly, I truly believe I am getting all the deductions owed to me.
Date published: 2022-03-31
Rated 4 out of 5 by
SKDurt from
Very Stressful
The people who helped me were very good, unlike the IRS employee phone responders.
Date published: 2022-03-31
Rated 4 out of 5 by
Habu61978 from
It's good
it does a good job but a little costly. Now your saying that my review is to short. If I had wanted to be this long I would have made it longer Now I think review is bad Now my nick name is already use d but it 's by me before. I won't fill out this review again
Date published: 2022-03-31
Rated 4 out of 5 by
Mickey1004 from
Some adjustments need to be made.
I input personal information such as DL and then when I'm e-filing I have to put the information again. I wasn't able to print the e-file page. While filling out information, invariably there are a few areas that do not allow me to input the information. I have to go out and back in various times and play with the tab button. This has happened for the last 3 years that I've used Turbo Tax. Aside from these situations I will probably continue using it.
Date published: 2022-03-31
Rated 5 out of 5 by
Andrey Kostyuk from
Awesome , easy , superb!
I fill up my taxes for 3rd year . It's excellent and easy .
All TurboTax® Offerings Reviews - Page 7324
Date published: 2022-03-31