TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I like turbo tax offers different types of products
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax Review TurboTax was relatively stress free. The one on one help takes away even more stress.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax is a great help in filling taxes I've used Turbo Tax for over a decade. This years' version had difficulty properly categorizing entries for Schedules E and F.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax continues to be an excellent product. I have been using TurboTax for 18 yrs. It continues to be a great product. I have rental properties and investment portfolios. The 1099 downloads are accurate and save a lot of data entry labor. It can handle complex tax situations such Section 1033 conversions I had to do in 2006 as a result of Hurricane Katrina. I think its a great value for the 60 bucks TurboTax Premiere costs. I also opt for the Audit Defense @ $45.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is great Great experience . Very helpful in all topics. Easy to navigate.
Date published: 2022-04-01
Rated 4 out of 5 by from Excellent first time self-filing, one issue TurboTax made filing and lot less intimidating, only had confusion about HSA information but I was helped out by an awesome representative! The only issue I had was ending up having to pay for deluxe because of my previous HSA and not being able to use some of my return to pay it, which confused the representative as well. But other than that it was straight-forward!
Date published: 2022-04-01
Rated 5 out of 5 by from Easy and fast First time filing for my 16 yo son. Easy and fast!
Date published: 2022-04-01
Rated 5 out of 5 by from turbo tax review turbo tax is so user friendly and easy to use, which i why i continue to use them year after year
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome I needed to call for instruction on interpret phrases. Easy to use, be calm.
Date published: 2022-04-01
Rated 1 out of 5 by from for 2021 Returns, Turbo Tax Worked Poorly Turbo tax failed to import data from previous years- although I had used Turbo Tax for the past. On entry, Turbo Tax on some fields was in an infinite loop, so I had to close that function and re-enter. Turbo Tax continues to make it very difficult to review content before submitting. Turbo Tax continues to charge customers to electronically file state returns, even though our state encourages this and provides the service for free.This year deficiencies in Turbo tax required a lot of extra work and would have cost hundreds of dollars in extra penalties and taxes if I had not fixed errors from incorrect assumptions made by TurboTax.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7322
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I like turbo tax offers different types of products
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax Review TurboTax was relatively stress free. The one on one help takes away even more stress.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbo Tax is a great help in filling taxes I've used Turbo Tax for over a decade. This years' version had difficulty properly categorizing entries for Schedules E and F.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax continues to be an excellent product. I have been using TurboTax for 18 yrs. It continues to be a great product. I have rental properties and investment portfolios. The 1099 downloads are accurate and save a lot of data entry labor. It can handle complex tax situations such Section 1033 conversions I had to do in 2006 as a result of Hurricane Katrina. I think its a great value for the 60 bucks TurboTax Premiere costs. I also opt for the Audit Defense @ $45.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is great Great experience . Very helpful in all topics. Easy to navigate.
Date published: 2022-04-01
Rated 4 out of 5 by from Excellent first time self-filing, one issue TurboTax made filing and lot less intimidating, only had confusion about HSA information but I was helped out by an awesome representative! The only issue I had was ending up having to pay for deluxe because of my previous HSA and not being able to use some of my return to pay it, which confused the representative as well. But other than that it was straight-forward!
Date published: 2022-04-01
Rated 5 out of 5 by from Easy and fast First time filing for my 16 yo son. Easy and fast!
Date published: 2022-04-01
Rated 5 out of 5 by from turbo tax review turbo tax is so user friendly and easy to use, which i why i continue to use them year after year
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome I needed to call for instruction on interpret phrases. Easy to use, be calm.
Date published: 2022-04-01
Rated 1 out of 5 by from for 2021 Returns, Turbo Tax Worked Poorly Turbo tax failed to import data from previous years- although I had used Turbo Tax for the past. On entry, Turbo Tax on some fields was in an infinite loop, so I had to close that function and re-enter. Turbo Tax continues to make it very difficult to review content before submitting. Turbo Tax continues to charge customers to electronically file state returns, even though our state encourages this and provides the service for free.This year deficiencies in Turbo tax required a lot of extra work and would have cost hundreds of dollars in extra penalties and taxes if I had not fixed errors from incorrect assumptions made by TurboTax.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7322