TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Will do the service again!!! My TurboTax agent really made life easy and got me a refund amount that truly surprised me, in a good way
Date published: 2022-03-31
Rated 5 out of 5 by from Life made easy With the changes in tax code and ease of useturbo tax didn't fail.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Deluxe Federal and State Great Tax software. I have been using it for many years now.
Date published: 2022-03-31
Rated 3 out of 5 by from first time in 12 yrs I had issues Had a lot of issues this for 2021 as things were not explained like they used to be and after spending money on the CD I have to know go to someone else. Not happy this time
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is AWESOME!! It was very easy to navigate through and complete everything. I also love that you can file for FREE :)
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax live is exceptional Honestly when I was filing this year I was worried I wouldn’t get it done in time. But when TurboTax suggested it’s live service it couldn’t have made it easier. The service makes it a quick and simple process. My agent couldn’t have done a better job. 10/10 definitely plan on using it again
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo tax experience Getting the download for 2021 was awful. Three times I purchased -- trouble with all of them. Would not download. Finally after Hours on the phone with Intuit gat it installed.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Free Works For Me I have a relatively simple filing, and the free version of TurboTax meets all my needs. Easy to use and to eFile. (In the past, when my return was more complicated, I still used TurboTax, although I did have have to upgrade to one of the paid versions. I'm a satisfied user, and really happy now that I can use the free version.)
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax is ok I upgraded this year to have someone complete my taxes. It was a lot more money and didn't see the benefit. I was hoping I'd get more advice around my taxes or questions to understand my situation better and perhaps help with my filing and deductions because I never know what is deductible (ex/ at home office, car payments, childcare etc). I also felt like I was logged in daily to answer questions and thought it would be more seamless from what I understand from friends who use someone to complete their filings.
Date published: 2022-03-31
Rated 5 out of 5 by from turbotax outstanding service from turbo tax -highly recommended
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Will do the service again!!! My TurboTax agent really made life easy and got me a refund amount that truly surprised me, in a good way
Date published: 2022-03-31
Rated 5 out of 5 by from Life made easy With the changes in tax code and ease of useturbo tax didn't fail.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Deluxe Federal and State Great Tax software. I have been using it for many years now.
Date published: 2022-03-31
Rated 3 out of 5 by from first time in 12 yrs I had issues Had a lot of issues this for 2021 as things were not explained like they used to be and after spending money on the CD I have to know go to someone else. Not happy this time
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is AWESOME!! It was very easy to navigate through and complete everything. I also love that you can file for FREE :)
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax live is exceptional Honestly when I was filing this year I was worried I wouldn’t get it done in time. But when TurboTax suggested it’s live service it couldn’t have made it easier. The service makes it a quick and simple process. My agent couldn’t have done a better job. 10/10 definitely plan on using it again
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo tax experience Getting the download for 2021 was awful. Three times I purchased -- trouble with all of them. Would not download. Finally after Hours on the phone with Intuit gat it installed.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Free Works For Me I have a relatively simple filing, and the free version of TurboTax meets all my needs. Easy to use and to eFile. (In the past, when my return was more complicated, I still used TurboTax, although I did have have to upgrade to one of the paid versions. I'm a satisfied user, and really happy now that I can use the free version.)
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax is ok I upgraded this year to have someone complete my taxes. It was a lot more money and didn't see the benefit. I was hoping I'd get more advice around my taxes or questions to understand my situation better and perhaps help with my filing and deductions because I never know what is deductible (ex/ at home office, car payments, childcare etc). I also felt like I was logged in daily to answer questions and thought it would be more seamless from what I understand from friends who use someone to complete their filings.
Date published: 2022-03-31
Rated 5 out of 5 by from turbotax outstanding service from turbo tax -highly recommended
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7311