TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from It gets the job done Wish it was clearer and carried information from previous years over without you having to try and find your info again.
Date published: 2022-04-19
Rated 1 out of 5 by from Very bad for any sort of adjustments Your UI is terrible and clicking back and forth to have to make adjustments is literally forcing errors. I would expect way better for a $300 piece of software
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax is Good It was good to use and gave helpful tips the entire time.
Date published: 2022-04-19
Rated 4 out of 5 by from Great! great as always. I have been using turbo tax for 20+ years
Date published: 2022-04-19
Rated 5 out of 5 by from I freaking love TurboTax I've been a loyal customer for over 15 years and I can't say enough about how much I love TurboTax. They take all the guesswork out of taxes
Date published: 2022-04-19
Rated 5 out of 5 by from So easy! TurboTax made filing my taxes so easy. I regret waiting until the last minute because of “tax anxiety.” If I knew it was so simple using Turbo Tax I would have filed much earlier!
Date published: 2022-04-19
Rated 5 out of 5 by from Helpful, thorough and well designed. Turbo Tax is a thorough and well designed system. As someone who finds accounting and tax forms to be confusing or frustrating, I have been using TurboTax for years now with relative ease. When I have needed assistance, the TurboTax team members, accountants or attorneys have been there to clarify documents and answer questions, putting my mind at ease.
Date published: 2022-04-19
Rated 3 out of 5 by from Awesome but expensive The experience itself was easy, but now they charge for items that use to be free. I had to pay extra because I received UIA as well as paying to have the payment deducted from my refund rather than pay now. OUCH over $100!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax Easy to file this way. Walked us through everything and pulls up tax forms without needing to have available
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Easy to Use Very simple to use and navigate. I like how everything was doubled chevked
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7309
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It gets the job done Wish it was clearer and carried information from previous years over without you having to try and find your info again.
Date published: 2022-04-19
Rated 1 out of 5 by from Very bad for any sort of adjustments Your UI is terrible and clicking back and forth to have to make adjustments is literally forcing errors. I would expect way better for a $300 piece of software
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax is Good It was good to use and gave helpful tips the entire time.
Date published: 2022-04-19
Rated 4 out of 5 by from Great! great as always. I have been using turbo tax for 20+ years
Date published: 2022-04-19
Rated 5 out of 5 by from I freaking love TurboTax I've been a loyal customer for over 15 years and I can't say enough about how much I love TurboTax. They take all the guesswork out of taxes
Date published: 2022-04-19
Rated 5 out of 5 by from So easy! TurboTax made filing my taxes so easy. I regret waiting until the last minute because of “tax anxiety.” If I knew it was so simple using Turbo Tax I would have filed much earlier!
Date published: 2022-04-19
Rated 5 out of 5 by from Helpful, thorough and well designed. Turbo Tax is a thorough and well designed system. As someone who finds accounting and tax forms to be confusing or frustrating, I have been using TurboTax for years now with relative ease. When I have needed assistance, the TurboTax team members, accountants or attorneys have been there to clarify documents and answer questions, putting my mind at ease.
Date published: 2022-04-19
Rated 3 out of 5 by from Awesome but expensive The experience itself was easy, but now they charge for items that use to be free. I had to pay extra because I received UIA as well as paying to have the payment deducted from my refund rather than pay now. OUCH over $100!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax Easy to file this way. Walked us through everything and pulls up tax forms without needing to have available
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Easy to Use Very simple to use and navigate. I like how everything was doubled chevked
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7309