TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Ausome This is easy to use and I will use again and refer people to use
Date published: 2022-04-25
Rated 5 out of 5 by from Turbo Tax is great It is easy to understand and do taxes with TurboTax.
Date published: 2022-04-25
Rated 5 out of 5 by from Jason at TurboTax is my HERO I tried doing my taxes using the TurboTax software, but I had so many different forms... W2, 1099-misc, 1098-T... it was all very confusing. I decided to get help from a professional and Jason from TurboTax was assigned to my case. He really knew his stuff, was able to identify some things that I was missing, and ultimately saved me $3500!!! Thank you Jason and TurboTax Live!!
Date published: 2022-04-25
Rated 5 out of 5 by from Best ever Super easy. Even I could understand it! Highly recommended
Date published: 2022-04-24
Rated 3 out of 5 by from AGI would not work I use this every year. This year I ended up filing late due to the AGI that was explained in the video would not be accepted. Then to add insult to injury, they time stamped the final try I made showing that I did this a week later than my first attempt.
Date published: 2022-04-24
Rated 5 out of 5 by from Great My live expert was helpful and friendly, answered all my questions and took care of everything
Date published: 2022-04-24
Rated 4 out of 5 by from Works Fairly seamless and intuitive; like the protection available.
Date published: 2022-04-24
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Taxes are so yuck, but Turbo Tax makes it a lot simpler with a super clean and upbeat user experience.
Date published: 2022-04-24
Rated 3 out of 5 by from EASIER TO FILE STATE FOR ACTIVE DUTY I was not able to receive full state refund through turbo tax. Unable to get full calculation. I would have lost 700 dollars. Also, I didn't see discount applied for filing by going through USAA. I was still charged.
Date published: 2022-04-24
Rated 5 out of 5 by from Turbo Tax is awesome This was very easy and awesome. Thank you for making this so simple.
Date published: 2022-04-24
All TurboTax® Offerings Reviews - Page 7295
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ausome This is easy to use and I will use again and refer people to use
Date published: 2022-04-25
Rated 5 out of 5 by from Turbo Tax is great It is easy to understand and do taxes with TurboTax.
Date published: 2022-04-25
Rated 5 out of 5 by from Jason at TurboTax is my HERO I tried doing my taxes using the TurboTax software, but I had so many different forms... W2, 1099-misc, 1098-T... it was all very confusing. I decided to get help from a professional and Jason from TurboTax was assigned to my case. He really knew his stuff, was able to identify some things that I was missing, and ultimately saved me $3500!!! Thank you Jason and TurboTax Live!!
Date published: 2022-04-25
Rated 5 out of 5 by from Best ever Super easy. Even I could understand it! Highly recommended
Date published: 2022-04-24
Rated 3 out of 5 by from AGI would not work I use this every year. This year I ended up filing late due to the AGI that was explained in the video would not be accepted. Then to add insult to injury, they time stamped the final try I made showing that I did this a week later than my first attempt.
Date published: 2022-04-24
Rated 5 out of 5 by from Great My live expert was helpful and friendly, answered all my questions and took care of everything
Date published: 2022-04-24
Rated 4 out of 5 by from Works Fairly seamless and intuitive; like the protection available.
Date published: 2022-04-24
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Taxes are so yuck, but Turbo Tax makes it a lot simpler with a super clean and upbeat user experience.
Date published: 2022-04-24
Rated 3 out of 5 by from EASIER TO FILE STATE FOR ACTIVE DUTY I was not able to receive full state refund through turbo tax. Unable to get full calculation. I would have lost 700 dollars. Also, I didn't see discount applied for filing by going through USAA. I was still charged.
Date published: 2022-04-24
Rated 5 out of 5 by from Turbo Tax is awesome This was very easy and awesome. Thank you for making this so simple.
Date published: 2022-04-24
All TurboTax® Offerings Reviews - Page 7295