TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Bribri2690 from
Ausome
This is easy to use and I will use again and refer people to use
Date published: 2022-04-25
Rated 5 out of 5 by
JAYSON Jr from
Turbo Tax is great
It is easy to understand and do taxes with TurboTax.
Date published: 2022-04-25
Rated 5 out of 5 by
tde808 from
Jason at TurboTax is my HERO
I tried doing my taxes using the TurboTax software, but I had so many different forms... W2, 1099-misc, 1098-T... it was all very confusing. I decided to get help from a professional and Jason from TurboTax was assigned to my case. He really knew his stuff, was able to identify some things that I was missing, and ultimately saved me $3500!!! Thank you Jason and TurboTax Live!!
Date published: 2022-04-25
Rated 5 out of 5 by
DDK55 from
Best ever
Super easy. Even I could understand it! Highly recommended
Date published: 2022-04-24
Rated 3 out of 5 by
Russs62 from
AGI would not work
I use this every year. This year I ended up filing late due to the AGI that was explained in the video would not be accepted. Then to add insult to injury, they time stamped the final try I made showing that I did this a week later than my first attempt.
Date published: 2022-04-24
Rated 5 out of 5 by
MindBodyMassage from
Great
My live expert was helpful and friendly, answered all my questions and took care of everything
Date published: 2022-04-24
Rated 4 out of 5 by
EMF22 from
Works
Fairly seamless and intuitive; like the protection available.
Date published: 2022-04-24
Rated 5 out of 5 by
dovemug from
Turbo Tax makes filing taxes easy
Taxes are so yuck, but Turbo Tax makes it a lot simpler with a super clean and upbeat user experience.
Date published: 2022-04-24
Rated 3 out of 5 by
blakec24 from
EASIER TO FILE STATE FOR ACTIVE DUTY
I was not able to receive full state refund through turbo tax. Unable to get full calculation. I would have lost 700 dollars. Also, I didn't see discount applied for filing by going through USAA. I was still charged.
Date published: 2022-04-24
Rated 5 out of 5 by
abbie77 from
Turbo Tax is awesome
This was very easy and awesome. Thank you for making this so simple.
All TurboTax® Offerings Reviews - Page 7295
Date published: 2022-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bribri2690 from
Ausome
This is easy to use and I will use again and refer people to use
Date published: 2022-04-25
Rated 5 out of 5 by
JAYSON Jr from
Turbo Tax is great
It is easy to understand and do taxes with TurboTax.
Date published: 2022-04-25
Rated 5 out of 5 by
tde808 from
Jason at TurboTax is my HERO
I tried doing my taxes using the TurboTax software, but I had so many different forms... W2, 1099-misc, 1098-T... it was all very confusing. I decided to get help from a professional and Jason from TurboTax was assigned to my case. He really knew his stuff, was able to identify some things that I was missing, and ultimately saved me $3500!!! Thank you Jason and TurboTax Live!!
Date published: 2022-04-25
Rated 5 out of 5 by
DDK55 from
Best ever
Super easy. Even I could understand it! Highly recommended
Date published: 2022-04-24
Rated 3 out of 5 by
Russs62 from
AGI would not work
I use this every year. This year I ended up filing late due to the AGI that was explained in the video would not be accepted. Then to add insult to injury, they time stamped the final try I made showing that I did this a week later than my first attempt.
Date published: 2022-04-24
Rated 5 out of 5 by
MindBodyMassage from
Great
My live expert was helpful and friendly, answered all my questions and took care of everything
Date published: 2022-04-24
Rated 4 out of 5 by
EMF22 from
Works
Fairly seamless and intuitive; like the protection available.
Date published: 2022-04-24
Rated 5 out of 5 by
dovemug from
Turbo Tax makes filing taxes easy
Taxes are so yuck, but Turbo Tax makes it a lot simpler with a super clean and upbeat user experience.
Date published: 2022-04-24
Rated 3 out of 5 by
blakec24 from
EASIER TO FILE STATE FOR ACTIVE DUTY
I was not able to receive full state refund through turbo tax. Unable to get full calculation. I would have lost 700 dollars. Also, I didn't see discount applied for filing by going through USAA. I was still charged.
Date published: 2022-04-24
Rated 5 out of 5 by
abbie77 from
Turbo Tax is awesome
This was very easy and awesome. Thank you for making this so simple.
All TurboTax® Offerings Reviews - Page 7295
Date published: 2022-04-24